The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
The site is very good but the products once delivered are damaged or poorly finished, for example I ordered a complete rear wheel all the spokes were poorly tightened
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Rating: 3 out of 5
-
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Rating: 3 out of 5
good
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Rating: 3 out of 5
Good site sometimes lacks detail on the parts
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
The ordering system is simple. However, the guest and registered client system is useless. Why not register only once?
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Response from MiniMX
Hello, We offer our customers the choice to create or not a customer account by entering a password. So that occasional customers who do not wish to register have the choice. However, we automatically offer by email the possibility to convert your guest account into a customer account. Do not hesitate to contact us if you want our services to do it for you. Best regards, Mini MX
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Rating: 2 out of 5
NOT GOOD
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Response from MiniMX
Hello, Following your order, and in order to satisfy you. Can you tell us what is wrong with your parts? Please note that you can return your order by contacting us at 09.72.39.05.37 or by email [email protected] Remaining at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
too long!!!!!!
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Response from MiniMX
Hello, We would like to apologize again regarding the delay of your FMF PowerCore 4 Line, we are dependent on the USA FMF delivery which has been delayed several times. We remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
The proposed photos do not always correspond
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Response from MiniMX
Hello, Following your order, the YX gasket packs are specific to YX 125cc engines, to determine that your engine is indeed the 125cc YX version 52.4mm axis of 13mm, do not hesitate to contact us to help you find the right references. These products specific to engines cannot be chosen by photo but by engine reference to avoid mistakes. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Rating: 3 out of 5
Not too bad
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Rating: 2 out of 5
I bought a motorcycle from you, nothing to say. But what about the delivery, a DISASTER more than 15 days for a delivery that should normally take 72H ...
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Response from MiniMX
Hello, Carriers have an obligation to deliver within 48H-72H, when this is not respected, please contact our services at 09.72.39.05.37 so that we can file a complaint with our carriers and take the necessary steps to ensure your delivery is made as soon as possible. We sincerely apologize for this delay and remain at your disposal. Best regards, Mini MX
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Rating: 3 out of 5
Fortunately, there is the phone!!
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Rating: 3 out of 5
Handling of my problem and appreciated commercial gesture
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Response from MiniMX
Hello, To improve our service, could you explain the problems you encountered? Have we resolved your issues? Please excuse us for the inconveniences and we hope to be able to offer you a commercial gesture to satisfy you. Sincerely, Mini MX - Customer Service
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Rating: 3 out of 5
Can really do better. First order and I am a bit disappointed with the site.
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Rating: 3 out of 5
No particular issues, fast shipping, good products but quite limited choice of spare parts on the site
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Response from MiniMX
Hello, To improve the product selection in our catalog, what products would you have liked to find on our site? Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I received the pit bike but not the 100% synthetic oil can. A bit disappointed, at the price per liter!
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Response from MiniMX
Hello, The shipment of your oil can is currently on hold, indeed we are currently out of stock. The VALVOLINE reception is expected at the beginning of the week. We sincerely apologize for this delay and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Rating: 3 out of 5
I would give 8/10 the prices are reasonable but some parts are still a bit expensive compared to other sites
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Rating: 3 out of 5
...
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Rating: 3 out of 5
Less and less satisfied
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Response from MiniMX
Hello, We have noted your request, however in order to return your parts we ask for a supporting photo to be sent by email to [email protected] or the return of the part in order to proceed with the exchanges. We thank you for your understanding and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Rating: 3 out of 5
A lot of choices but very average rigor. Out of 3 orders, 2 errors (wrong item sent twice in a row or missing item)
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Rating: 3 out of 5
Some items did not satisfy me :/
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Rating: 2 out of 5
I placed two orders and with each order, an error!!!!
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Response from MiniMX
Hello, What were the errors made, have we resolved your various errors? Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Good customer service, the only complaint I have is that there is a crucial lack of information about the parts, and many inconsistencies.
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Rating: 3 out of 5
not bad
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Rating: 3 out of 5
..
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Response from MiniMX
Hello, In order to improve our services, we would like to get back to you to obtain information about the progress of your order. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Rating: 3 out of 5
nice site
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Rating: 3 out of 5
Lack of riders, terrain photos? The life of the mini "roll"
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Response from MiniMX
Hello, We communicate via our Facebook page regarding our Teams and news of the Mini, we support and accompany our Pro MX Lab Team (which finished 3rd in the French Pit Bike Championship this Weekend) and also develop riders and Amateur Teams. We take your relevant remark into account and thank you for your interest in Mini MX. Remaining at your disposal, Sportively, Mini MX
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Rating: 3 out of 5
Good experience
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Rating: 3 out of 5
it's okay, nothing to say about the site it's very clear!
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Rating: 3 out of 5
Good quality. But the carrier is not serious at all
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Rating: 2 out of 5
my package arrived open with no gifts
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Response from MiniMX
Hello, during transport packages sometimes suffer damage. If a product is damaged during transport, do not hesitate to contact our services at 09.72.39.05.37 to report it. The order preparers regularly include Mini MX stickers and other brands in the orders, but this is subject to stock availability. You can leave us a comment in your order so that we can take the necessary steps during preparation. Hoping to have met your expectations nonetheless. Best regards, Mini MX
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Rating: 2 out of 5
normal.
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Rating: 2 out of 5
frankly not honest
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Rating: 3 out of 5
the site is very good
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Rating: 2 out of 5
Good site. Product well packaged. The downside, delivery not on the announced schedule.
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Rating: 3 out of 5
Clear site.
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Acheteur Vérifié
Rating: 3 out of 5
lack of choice of parts or difficult to find
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Response from MiniMX
Hello, In order to improve our selection, what spare parts would you like to find on our site MiniMX.fr Best regards, Mini MX
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Rating: 3 out of 5
attractive for young people, it degrades afterwards!!!
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Rating: 3 out of 5
good overall. disappointed on a single order
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