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M
Rating: 3 out of 5
Because I paid 4 euros in extra fees that I will never see again.. stock not stock
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersT
Rating: 3 out of 5
Super good
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J
Rating: 3 out of 5
Overall I am satisfied because my son loves his motorcycle. However, the motorcycle I received is not exactly like the one described on the site. I also had to check all the motorcycle tightening so that it was properly assembled.
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B
Rating: 3 out of 5
Received green motorcycle... at no time did I order a green motorcycle. Fork tubes not mounted and no oil with the motorcycle had to go buy some
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L
Rating: 2 out of 5
Delivery times not respected. 3 days late...
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V
Rating: 3 out of 5
Product certainly of good quality but mistake on my part regarding the measurements, hence the return of the product and return from Minimix which is taking time!...
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B
Rating: 2 out of 5
Hello, Your order placed on 16/04 at 5:00 PM was shipped on 17/04 without delay in preparation, the selected delivery is Colissimo which on average delivers in 48h to 72h on working days. April 17 being a Thursday, the delivery occurred 48h
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Response from MiniMX
working days
L
Rating: 3 out of 5
During delivery, everything was perfect, I was even helped which I find. Too bad there were issues tracking my package, I was disappointed because a few parts were slightly scratched. Otherwise nothing to say.
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E
Rating: 3 out of 5
some parts described on your site like the fork tubes are not the ones delivered with the motorcycle.....no adjustment possible... no control level on the crankcase in terms of engine oil level
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K
Rating: 2 out of 5
after shipment, that is Saturday 19/04 at the relay point. You picked it up on Monday, April 21 at your relay point. Your package did not suffer any delay and respected the indicated deadlines since it arrived 48h after shipment. If you want a faster shipment, we offer DPD FRANCE solutions that deliver in 24h to 48h at home or relay point. We remain at your disposal at 0972390537. Best regards, Mini MX
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J
Rating: 3 out of 5
Good site
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C
Rating: 3 out of 5
Motorcycle received quite late and when I assemble it I notice that there is a defect either the fairing kit or the frame I have no hole that corresponds have to adapt otherwise the motorcycle starts and runs fine
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G
Rating: 3 out of 5
Good
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F
Rating: 2 out of 5
The quad does not work anymore after 2 days, too bad because the aesthetics of the quad is really good, the starter is loose.
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Q
Rating: 3 out of 5
cool
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G
Rating: 2 out of 5
Too bad there are no clear answers regarding compatible parts with the order (supermoto wheel)
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Response from MiniMX
Package well received
J
Rating: 3 out of 5
Hello. Order error, due to lack of information on your site.
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L
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
The motorcycle is good but there is a problem with the ignition
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C
Rating: 2 out of 5
Catastrophic delivery. Expected at home but put at the relay point. Package widely opened to check the contents.......
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N
Rating: 2 out of 5
My air filter is fine, but my cylinder head gasket is unusable, with traces everywhere on it and a dent inside, it's not acceptable.
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D
Rating: 2 out of 5
Arrived on time.
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M
Rating: 3 out of 5
Good
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C
Rating: 3 out of 5
Order received quickly, easy assembly, but plastic kit scratched no coverage, I am told that it is normal that the plastic is raw and I doubt it you can really feel the scratches
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Y
Rating: 3 out of 5
In general I am satisfied whether it is the delivery or the site. But for the last order there was an error on the product which was not compliant with the reference. Otherwise everything is ok.
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J
Rating: 3 out of 5
I had ordered a can of oil that I found with a hole and oil all over the box.
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Y
Rating: 3 out of 5
Order received on time, everything was in accordance with my order except one of the air filters which had a different connection diameter. The blue one was supposed to arrive with a diameter of 35mm, I received it in 38mm. This did not prevent me from installing it properly...
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D
Rating: 3 out of 5
It's okay
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F
Rating: 2 out of 5
Engine received well but damaged with scratches on the aluminum casing, the protections inside the box are in pieces and no response by email for a commercial gesture or anything else.
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M
Rating: 2 out of 5
Top delivery with scheduled appointment, and that's the only thing that went well because the 48-hour delivery is a lie, we waited 3 weeks before receiving it, there was no stock as they boast.
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Response from MiniMX
Hello, I'm sorry that you experienced a return on a pre-order. We indicated the delay on a restock, particularly on the Mini MX BIG S and R range. We did our best to process the shipment upon receiving this model, which is now available in our stock among a large number of models. Best regards, Mini MX.
E
Rating: 2 out of 5
The exhaust cartridge tip is not the right model and was broken in the plastic before unpacking.
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K
Rating: 3 out of 5
Electric starter relay that does not start the starter. Just clicks
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A
Rating: 3 out of 5
Fast shipping, items as described, very reasonable price. I only give 3 stars because the ignition plate screws were missing and no response since.
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H
Rating: 3 out of 5
Delivery was more than awful but fast, package damaged, but overall I have no complaints for the price
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M
Rating: 3 out of 5
We ordered the 250 erz pro with the blue kit, we were delivered without it to sell the bike more expensive while I have to install it later. I would have bought the normal red bike and the deco kit afterwards, it would have cost less. Otherwise, I called after sales, very responsive and very commercial.
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E
Rating: 3 out of 5
Returns are complicated and their tracking is non-existent, I do not recommend.
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F
Rating: 3 out of 5
It's a shame that return shipping costs are at our expense when I buy everything from you and the slightest mistake costs a lot.
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M
Rating: 3 out of 5
Average delivery, bike damaged in transport and front brake hose poorly installed.
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J
Rating: 3 out of 5
Noted on the site delivered in 48/72h, delivered a week later.
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J
Rating: 2 out of 5
Customer service that doesn't want to hear anything despite very poorly printed stickers, a fork plastic rubbing, and bent radiator fins, and 1 screw that holds the front wheel axle is missing but will be sent. Customer service responds that it doesn't prevent riding, that given the price they are sold for, that's how it is. Strange response in my opinion.
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