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J
Rating: 4 out of 5
Contact with customer service easy. They call back and keep the customer informed
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 4 stars
Reset filtersM
Rating: 2 out of 5
Two stars because I received the bike in very good working condition, but after three months... And on the phone, I was given the runaround, one moment the bike had arrived at the port, another moment it would arrive at the port in a week, and so on.
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A
Rating: 4 out of 5
Delivery times too long, helpful staff
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M
Rating: 4 out of 5
I encountered an issue during the delivery of my package. I requested express delivery of a part because it was urgent. I paid €11.99 but I received it three days later.
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A
Rating: 2 out of 5
Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.
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Response from MiniMX
Hello, The site clearly states Delivery France Excluding Corsica, to avoid a delay in order processing, simply select France Corsica to be charged for the shipping cost, you can guess that we are obliged to charge an extra fee otherwise we cannot ensure the service. Regarding the validation and the delay, we sincerely apologize, the validation requires manual processing and we must have missed it and we sincerely apologize, the months of August are often accompanied by a reduced workforce and we strive to do our best, Mea Culpa it's our fault, do not hesitate to give us a call we are easily reachable all day long and for free. Wishing you a pleasant summer. Best regards, Mini MX
A
Rating: 4 out of 5
I only give 4 stars because the delivery was not satisfactory. I paid for a 24h delivery, received in 3 days....
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E
Rating: 4 out of 5
Very good site, very responsive staff, apart from the delivery. The delivery person drops the package in the yard without saying anything to anyone, enters the yard without me being aware.
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M
Rating: 2 out of 5
We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...
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E
Rating: 2 out of 5
Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part
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T
Rating: 4 out of 5
Good site
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E
Rating: 4 out of 5
Order received complete and quickly, downside we had called an advisor to indicate the ideal part for the motorcycle, in the end it was not suitable. Parts returned.
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T
Rating: 4 out of 5
Very satisfied but the free poster was missing
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C
Rating: 4 out of 5
Not bad choice. Very good
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J
Rating: 4 out of 5
Good nothing to report
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M
Rating: 4 out of 5
Hello ignition coil plus ignition harness does not work otherwise carburetor and engine impeccable nothing to say disappointed very good product
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C
Rating: 2 out of 5
A week later, still not received the package even though it was scheduled for delivery on July 27. Disappointed, and my daughter even more
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V
Rating: 2 out of 5
Good product, but no instructions... The chat directed me to a YouTube
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V
Rating: 4 out of 5
Intake pipe joint received and fast delivery (but with 1 day delay than what was planned anyway).
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C
Rating: 4 out of 5
I don't know
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P
Rating: 4 out of 5
Perfect customer service reachable
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J
Rating: 4 out of 5
Good
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L
Rating: 4 out of 5
Hello I find it unacceptable to send me a complete rear wheel set (rim, tire, brake disc, crown) and that the rim is already heavily warped I would like to know how we return a package please
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J
Rating: 4 out of 5
Very good I have everything I need to repair and at a very reasonable price but the free poster is missing from the package.
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J
Rating: 4 out of 5
the rookie I ordered in February was clean but the gear selector is very very hard...
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R
Rating: 4 out of 5
Nothing to say except that it needs to be specified a bit more, I ordered 1 pack of 2 wheel axles but I don't have the spacers that normally go with it
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D
Rating: 4 out of 5
Super product and delivered quickly!!
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S
Rating: 4 out of 5
Delivery on time top
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J
Rating: 4 out of 5
Very good, but I expected to have a complete pack (with harness, carburetor) other than that very satisfied.
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M
Rating: 4 out of 5
Ok quite fast
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A
Rating: 4 out of 5
Lack of precision on which motorcycles this is adaptable to
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F
Rating: 4 out of 5
Ease of access to several ranges of products
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S
Rating: 4 out of 5
Beautiful site with a lot of information about the products but for customer service it's not easy to send a file by email
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R
Rating: 2 out of 5
no information on adjustments or oil changes etc... too bad,
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J
Rating: 4 out of 5
Top quality price ratio.
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D
Rating: 4 out of 5
Very good
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B
Rating: 4 out of 5
Well I'm a bit disappointed, I asked if the CRZ engine guard was compatible with my machine, I was told yes but that's not the case. It's a shame...
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J
Rating: 4 out of 5
Not the right color of the accelerator cable sheath. I asked for black and I received gold color!!!
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L
Rating: 4 out of 5
fast delivery well packaged package
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D
Rating: 4 out of 5
Very good
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A
Rating: 2 out of 5
I was assured that the tap corresponds to the purchased tank, but not at all, it was just necessary to check
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Response from MiniMX
The ordered parts are not the ones that arrived