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A
Rating: 4 out of 5
good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 4 stars
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Rating: 4 out of 5
Quick and efficient customer service despite a motorcycle arriving with a scratch on the exhaust and on the right front fork
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
Following the purchase of a 125 mx quad, some disappointments: the black and white handlebar mouse has a big yellow stain, I noticed a socket to charge the battery but no charger provided, instructions only in English and I think globally for several quads because the assembly instructions do not match exactly with the provided elements and especially a problem with the drum, I think a machining issue but which completely prevents the use of the quad. I have reported the information to customer service and am waiting for a response from them, hoping to receive a replacement part very quickly..
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Response from MiniMX
Hello :) you only informed us about your brake problem and the technician called you back within the hour to resolve the issue. It's a motor quad, there is no socket to charge the battery. If you have difficulties during assembly, just call us and we will help you as we did yesterday. It's the manufacturer who makes the instructions, not us unfortunately. Have a nice day :)
A
Rating: 2 out of 5
I received the engine gaskets broken, the casing was pierced
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Response from MiniMX
Hello :) if you have a problem with your order, just call us and send us an email, we always remedy the situation. I look forward to hearing from you, have a nice day
A
Rating: 4 out of 5
A variety of choices and competitive prices.
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A
Rating: 4 out of 5
Good products
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A
Rating: 2 out of 5
The clutch cable that should go on a motorcycle in gear does not fit at all, it is too short once in place
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Response from MiniMX
Hello :) if you have a problem with an order, call us or send an email, we are very available. From what I see on your order, you received the ordered cable. I look forward to hearing from you
A
Rating: 4 out of 5
Satisfied. Fast and correct. Just a scratch on a new plastic. Too bad
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Rating: 4 out of 5
Issues with my exhaust, they were very responsive and quite quick, unfortunately they did not send me the right part but I have no doubt they will remedy it following the next review....
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A
Rating: 4 out of 5
I am still waiting for my package, I hope to be delivered not too late
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A
Rating: 4 out of 5
Nice range of products. Too bad the loyalty points take a long time to be taken into account
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Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
Fast delivery and well packaged
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Not the first time I order and it was out of the question to order elsewhere.. A nice bonus with the gift offered with each order which is great! Keep it up like that. The only downside is the loyalty points that arrive late or not at all... but nothing serious
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I wanted to cancel my order and directly after placing it sent an email but I never received a response and everything was shipped
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Response from MiniMX
Hello :) we did not receive an email from you otherwise we would have of course canceled the order. We have no interest in having dissatisfied customers. Customer service opens at 9 am, just call us in such cases. Don't hesitate to contact us to resolve the issue. Have a nice day
A
Rating: 2 out of 5
Low quality head gasket
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Response from MiniMX
Hello, it's a standard head gasket for YX engines, if you are not satisfied with a product you can return it and we will gladly refund you. Have a nice day and see you soon :)
A
Rating: 4 out of 5
Easy to navigate the site until the end
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Order placed on Monday evening and received on Friday morning in Belgium. Product conforms to the description
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A
Rating: 2 out of 5
I only received the scratched fairings, in a garbage bag...
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Response from MiniMX
Hello, we do not ship products in garbage bags.. If you have a problem with the received item, call us to discuss it and send us an email with photos, we will be happy to respond to you. Have a nice day and see you soon :)
A
Rating: 4 out of 5
The ordered parts are compliant, apparently of good quality, well packaged and delivered on time. Thank you. Just disappointed by the 'gift' sticker which is ultimately charged almost 3 euros. Strange gift...
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Response from MiniMX
Hello :) please read your invoice available in your customer area carefully, the gift is not charged as is the principle with a gift.. have a nice day and see you soon
A
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
Not bad
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
Satisfactory product quality and meets my expectations, but be careful with express delivery
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Rating: 4 out of 5
Fast and efficient delivery. Starts right away, assembly rather simple. For its price, it's perfect. My son is having a blast and that's the main thing. Thank you MiniMX
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Rating: 4 out of 5
Of good quality!! Slight play in the rings to watch out for
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Rating: 4 out of 5
Fast and efficient, just missing a few references
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Rating: 4 out of 5
very good site but lacks stock
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Rating: 4 out of 5
Excellent value for money. Minimx service is responsive, professional, and honest. I didn't give 5 stars because the delivery went poorly. It's a shame that minimx works with this kind of partner.
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A
Rating: 4 out of 5
In accordance with the description
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Rating: 4 out of 5
Available and competent contact. Fast and compliant delivery. I recommend
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Rating: 4 out of 5
very good site but starting to run out of stock.
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Rating: 4 out of 5
Ultra fast delivery. But the carb has a defect... I think I will have to return it
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A
Rating: 4 out of 5
Very reliable and fast
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Rating: 4 out of 5
Nothing to complain about. The price is really worth it for this bike. Perfect for a 10/12 year old. I highly recommend it
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Rating: 4 out of 5
Perfect
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