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A
Rating: 4 out of 5
Well, fast shipping
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 4 stars
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Rating: 2 out of 5
Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.
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Response from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day :)
A
Rating: 2 out of 5
The item is broken.
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Response from MiniMX
The item has been resent to you, we apologize for the inconvenience.
A
Rating: 2 out of 5
Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.
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Response from MiniMX
Hello :) You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
A
Rating: 4 out of 5
Super bike, too bad there is no manual to help with assembly if you don't know at least a little it can be complicated and especially very important to properly adjust the valve clearance because it is very poorly done originally, happy with my purchase despite everything for now
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A
Rating: 4 out of 5
The website offers a wide range of parts and products at a reasonable quality price. The dirt bikes are of better quality than most others offered on competing sites.
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A
Rating: 2 out of 5
So my package was completely smashed as if it had been thrown. I paid 11 euros to be delivered the next day, I only received it on Wednesday, and when I called for a refund of shipping costs, they said it was not our fault, it was because of Chronopost. Anyway, it's the first time I order from this site, but I am really disappointed with the site.
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Response from MiniMX
Hello, we always do our best to satisfy our customers by shipping as quickly as possible. Unfortunately, we are dependent on carriers in some cases. I hope to see you again soon; do not hesitate to give us a call for your next order ;)
A
Rating: 4 out of 5
Delivery and timing were perfect, just missing the cap as a gift
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A
Rating: 4 out of 5
Lacks a bit of clarity in the compatible years with the purchased products, and received products were a bit dusty / The rest is okay, good price and fast shipping. Reception OK. Thank you.
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A
Rating: 4 out of 5
Good product, good prices, delivery OK Just one item poorly labeled: so received the wrong one!
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A
Rating: 4 out of 5
Very fast, too bad the packaging is way too big compared to what’s inside
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A
Rating: 4 out of 5
Despite the delivery problem, the customer service is good
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A
Rating: 4 out of 5
I recommend, delivery on time. Just a small downside, the front fender bent due to transport but nothing serious
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A
Rating: 2 out of 5
Hello, I am missing a part in my package, yet I never bothered.
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Response from MiniMX
Hello, we are sorry for the inconvenience. We have received your email and we are taking the necessary steps. Have a nice weekend :)
A
Rating: 4 out of 5
Of good quality a bit oversized but hard to adapt to my support because the footpegs are quite long so difficult to put in place without sanding them a bit for a CRF
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A
Rating: 4 out of 5
Good site very well done.
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A
Rating: 2 out of 5
Are there any fake parts that are damaged?
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Response from MiniMX
Hello, what is the problem, please? Have you made a request to customer service? [email protected]
A
Rating: 2 out of 5
Order received with a cracked tank.
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A
Rating: 2 out of 5
My package hasn't arrived
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Response from MiniMX
Hello, your order was delivered this morning, unfortunately, the carriers do not deliver on weekends, see you soon :)
A
Rating: 4 out of 5
Delivery within 3 days as expected
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A
Rating: 4 out of 5
Nothing to say no issues with the order but one star less for a sticker promised as a gift but not received with my order, my son who was eagerly waiting for his sticker was very disappointed!!
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A
Rating: 2 out of 5
I received torn engine gaskets and damaged parts
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Response from MiniMX
Hello, I am sorry if a part arrived damaged, I do not see any email from you, please send us photos and we will do what is necessary as soon as possible to resolve the issue. Have a nice day
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Clean delivery
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A
Rating: 4 out of 5
Despite missing the exhaust line I am satisfied because since I made a mistake on the type of frame in a way it’s not so bad that I didn’t receive it
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A
Rating: 2 out of 5
Delivery is terrible
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A
Rating: 4 out of 5
Deadline respected but the engine was full of oil so it must have been turned over several times And the polystyrene was broken and the cardboard oily A miracle that the delivery could take place because an oily box is a blocked package Apart from that everything works very well
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A
Rating: 4 out of 5
The wheel is very very very slightly warped but nothing serious
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A
Rating: 4 out of 5
Second motorcycle ordered, everything is perfect
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A
Rating: 4 out of 5
Fast
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A
Rating: 4 out of 5
Good value for money
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A
Rating: 2 out of 5
Not very precise on the exact correspondence of items for different motorcycle models and the chat does not clarify more.
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Response from MiniMX
Hello, we always try to provide as much information as possible and respond accurately, I am sorry if the response you received did not meet your expectations, hoping to see you again very soon with us and do not hesitate to call if needed. Have a nice day :)
A
Rating: 4 out of 5
Hello, of course the terminals to connect the anti-start were not the same diameter as the one on my 250 crz. But I managed to fix it again.
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A
Rating: 4 out of 5
Great as usual
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A
Rating: 2 out of 5
Ordered on Thursday evening, 24-hour delivery, so I should have received it on Saturday as I was told by email. On Saturday, an email saying I would only get it on Monday, then on Monday another email to finally receive it on Tuesday. Delivery needs to be reviewed...
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Response from MiniMX
Hello, I am really sorry for the delivery delay, unfortunately in some cases we are dependent on the carriers, we shipped as quickly as possible. See you soon at Mini MX
A
Rating: 2 out of 5
Trouble with the order of a 250crz 2023? Fork 150crz or sticker 150 on a 250crz. After-sales service shouldn't be disturbed too much during nap time
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Response from MiniMX
Hello, we have received the necessary items, just contact us to arrange the situation, there have indeed been some decoration hiccups on the motorcycles but these are only graphic elements and not parts. Have a nice day :)
A
Rating: 2 out of 5
Hello. Instead of having the order in 48h / 72h as specified at the time of the order, I received it 6 days later and because I went to pick it up directly at the delivery agency. Moreover, the boxes were torn everywhere. The calendar was bent on all sides. Honestly, it leaves something to be desired...
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Response from MiniMX
Hello :) you placed the order on 18/04 at 8:30 PM, it was therefore shipped on 19/04 in the afternoon and arrived at the Angers delivery agency on 21/04 at midnight, less than 48 working hours since it left our place, you chose to pick it up and therefore received it in less than 72h since it left our place, honestly it is difficult to do better, we always give our best to ship as quickly as possible even during this busy period. We are sorry if you were disappointed but we hope to see you again very soon! I wish you a good day
A
Rating: 4 out of 5
Very good!
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A
Rating: 4 out of 5
Too bad for the shipping costs to Belgium
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A
Rating: 2 out of 5
Half of the ordered parts do not match!
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