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A
Rating: 4 out of 5
Good site
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 4 stars
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Rating: 4 out of 5
I am missing the manual, the bike's booklet, and some screws for the front fender and the number plate, apart from that the bike arrived well cared for.
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Rating: 2 out of 5
A punctured inner tube among the 2 received
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Rating: 2 out of 5
The motorcycle I received is full of problems. Given the price, with the electric starter that doesn't work, a dead fuse, the deco kit glued hastily, this was my first and last order.
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Rating: 4 out of 5
Very good as usual for now
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Rating: 2 out of 5
Too bad the line normally intended for a CRF 110 frame does not fit. I had to modify my original line for the mounting and alignment of the cartridge. The UNI air filter ordered in 51 for a 28 type PWK carburetor is too big, I had to tighten it all the way and still the hold is not great. I am a good customer with you. I hope to receive at least a commercial gesture from you for the inconvenience caused.
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Rating: 4 out of 5
Well received on time
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Rather easy
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Rating: 4 out of 5
Good site
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Rating: 2 out of 5
I bought a Lifan 125 engine, timing chain misaligned, valve clearance not good, with that I took the stage 2 ignition, the CDI does not work and neither does the coil
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Response from MiniMX
Hello, we are sorry if you encountered problems, however it is rare for the parts not to work. I do not see any email from you to customer service. The valve clearance is not necessarily set from the factory like on motorcycles, if you encounter difficulties in your assembly do not hesitate to contact customer service by pressing 3 to speak directly with the technician. Have a nice day
A
Rating: 4 out of 5
Order received quickly and product compliant with the order, very good!!
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Rating: 4 out of 5
Order received quickly. Only downside: part covered in dust.
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Rating: 2 out of 5
Delivery 24/48h not respected. We are still waiting for the motorcycles. Following the purchase of 2 motorcycles, we still have not received our loyalty points... the next order will be on SmallMx.
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Response from MiniMX
Hello, your order was placed on Wednesday 22, shipped on Thursday 23 with SCHENKER, depending on the distance vehicle deliveries are from 24H to 72H, the delivery occurred on Tuesday 28, which is 3 working days after shipment, it should be taken into account that the carrier does not deliver on weekends. I apologize for the misunderstanding regarding the delay, but the delay cannot be shorter... regarding your points they are automatically validated 14 days after shipment but we can force it which I am doing right now. We care about customer satisfaction and hope that this misunderstanding about the delay, despite being honorable, will allow you to trust us again. In any case, we will do our best to satisfy you. Best regards, The Mini MX team
A
Rating: 2 out of 5
deliver between 48h and 72h you can pick it up
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Response from MiniMX
Hello, I see on the order tracking that there was indeed a bit of a long delay, we apologize for that, we are dependent on the carriers and unfortunately, unforeseen events happen. The indicated delays are a general average. Hoping that you are satisfied with the motorcycle. Have a nice day :)
A
Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
After a problem with rather long procedures, they managed to send my package back quite quickly
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Rating: 4 out of 5
Perfect fast
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Rating: 4 out of 5
Nice site but I pay for express delivery to receive it the next day and I receive it 2 days later
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Rating: 2 out of 5
New fuel filter that leaks right after installation.... I hope for a commercial gesture from MiniMX.
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Response from MiniMX
Hello, I see that the customer service has processed your request hoping that you are satisfied. Have a nice day
A
Rating: 4 out of 5
The lever is a bit shorter at the wheelbase (on a 140) so it needs to be pushed in more compared to the original one! But otherwise, the lever seems solid, we'll see over time
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
A bit long on delivery
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A
Rating: 2 out of 5
Engine is fine but I received a CDI that doesn't work so I'm quite disappointed...
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Response from MiniMX
Hello, we apologize for the problem, customer service will contact you to resolve it. Have a nice day :)
A
Rating: 4 out of 5
Satisfied with my order received on time, this site is quick for what we order
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Rating: 4 out of 5
Good quality
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Rating: 4 out of 5
It's a good deal, there are cheap and expensive options, there's something for everyone, perfect site, fast and efficient delivery
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Rating: 4 out of 5
Free delivery only from €89... and rather long delays
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Response from MiniMX
Hello, the delivery of parts is free from €39 and not €89, feel free to contact us if you encounter a problem. Have a nice day
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Very good product for a child
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Rating: 2 out of 5
Axle not the right size
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Response from MiniMX
Hello, what is the exact problem please? The size does not match the description?
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Rating: 4 out of 5
Excellent value for money
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Rating: 4 out of 5
Quite quickly
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Rating: 2 out of 5
Package never received
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Response from MiniMX
Hello, it seems that your package is being returned to the sender, customer service will contact you to explain why the delivery could not be made in order to take the necessary steps. Have a nice day :)
A
Rating: 2 out of 5
Despite a reactive presence on customer service (email, phone), there is a big issue with the knowledge of the material sold.
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Response from MiniMX
Hello, we apologize for the inconvenience, mistakes unfortunately happen, however we have done what is necessary by sending you the correct product. See you soon, have a nice day :)
A
Rating: 4 out of 5
Fast shipping
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Rating: 2 out of 5
For the delivery, nothing to say. We received the quad in December, it was a gift for our son. First use today, no way to start it, impossible... Disappointment for our son and for us, given the price... The quad hasn't even been used yet and it already needs to go for repairs...
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Response from MiniMX
Hello, we are of course sorry that you encountered difficulties with starting it, did you call or send an email to customer service so that our technician could help you? [email protected] 09.72.39.05.37 Have a nice day
A
Rating: 4 out of 5
Customer service is okay, unfortunately, depending on the delivery which is random...
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Rating: 4 out of 5
Hello, I drained the oil and changed it, but when I'm in 3rd or 4th gear and accelerate, it feels like it's being held back a bit?? It stutters a bit
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Rating: 4 out of 5
Good. It corresponds to the original parts
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