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A
Rating: 4 out of 5
The screws broke my rim and the size of the latter is not specified
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Big scammers, lie about the products but fast delivery
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Response from MiniMX
Hello, we are sorry if you were not satisfied with your purchases, the customer service is available at 0972390537 if you wish to exchange. Have a nice day :)
A
Rating: 4 out of 5
Nickel
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A
Rating: 4 out of 5
It's perfect, well protected, I haven't started it yet but it was a hassle to install the shock absorber and I especially didn't receive any papers, the manual is missing.
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A
Rating: 4 out of 5
The order arrived quite quickly despite the problem that there was with my order but otherwise it's perfect
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A
Rating: 4 out of 5
Order received on time
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A
Rating: 4 out of 5
I received the valve cover gaskets but not the poster
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A
Rating: 4 out of 5
Clean and in good condition. Nothing to report
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A
Rating: 4 out of 5
Easy to use, and everything you need is there.
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A
Rating: 4 out of 5
Responsive customer service, serious site, thank you!
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A
Rating: 4 out of 5
Great!
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A
Rating: 2 out of 5
Customer service gives wrong information and responds 1 out of 5 times
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Response from MiniMX
Hello, we are sorry if any information provided by customer service was incorrect. To better understand your dissatisfaction and always with the aim of improving, what information was conveyed to you? Please note that we are open from Monday to Friday from 9 am to 6 pm and that we respond to all our customers. Our sales team is located in our offices in France and answers all calls during opening hours non-stop. It may happen that all lines are occasionally busy, but we always end up responding. Best regards, Mini MX
A
Rating: 4 out of 5
Very good site, never disappointed.
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A
Rating: 4 out of 5
Responsive and professional
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A
Rating: 4 out of 5
Some products do not match the description on the site. The quick pull handle The accelerator cable without a second adjustment screw The clamps for fuel hoses are ineffective.
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A
Rating: 4 out of 5
Very good site for Pit and dirt bike parts. Great choice.
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A
Rating: 4 out of 5
Well presented.
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A
Rating: 4 out of 5
Very good bike but delivery a little longer than the announced deadlines
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A
Rating: 4 out of 5
Very good site. Easy to find parts. Lack of diagrams for some parts but overall very satisfied
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Fast and careful shipping, however, I had to adjust the valve clearance and change the jet for the bike to work properly. It's a shame this wasn't done at the factory.....
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Valve cover gasket poorly cut useless Slightly scratched handlebar
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A
Rating: 4 out of 5
I really like this site but the photos are not often up to date I bought new generation YCF grips as shown in the photos and I received the old ones
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A
Rating: 4 out of 5
Order matching and delivery time respected! Thank you.
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A
Rating: 2 out of 5
Hello, the length of the spacers that were sent is not the same as that indicated on the page
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Response from MiniMX
Hello, we are sorry for this inconvenience, could you please send us the length of the spacer received by email to [email protected]? We will then be able to correct our mistake, thank you. Best regards, Mini Mx
A
Rating: 4 out of 5
Fast
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A
Rating: 2 out of 5
I did not receive the output sprocket that I ordered and the rim that I ordered is too small
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Response from MiniMX
Hello, we are sorry for the inconvenience caused, customer service has tried to contact you to resolve the issue. We look forward to hearing from you :) The MiniMX team
A
Rating: 4 out of 5
Product conforms to the description except for the seat height which is not 77 cm but 67 cm
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A
Rating: 4 out of 5
Site quite accessible. Except that I don't always find the specific parts for my vehicle. Moreover, at the beginning of the order, I checked the goodies to receive, but nothing in the package... Best regards
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A
Rating: 2 out of 5
I did not receive all my items, even though the site says delivered
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Response from MiniMX
Hello, we are sorry for this inconvenience. If items are missing or if you have not received your order, we invite you to contact our customer service by email at [email protected] directly from your email box. Best regards, Mini Mx
A
Rating: 2 out of 5
Delivery 48/72h I was there to pick it up a week later directly at the delivery depot otherwise I would have received it another week later
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Response from MiniMX
Hello, we are sorry for this inconvenience. The delivery time of 48/72h is an estimate based on the average delivery time observed. It may happen that it is longer, especially during summer periods. Best regards, Mini Mx
A
Rating: 4 out of 5
Good site
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A
Rating: 2 out of 5
Hello disappointed engine damaged upon receipt message already sent to your customer service
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Response from MiniMX
Hello, we are sorry for this inconvenience, we have responded to your request, however, we have not received a response from you. Best regards, Mini Mx
A
Rating: 4 out of 5
Everything was perfect
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A
Rating: 4 out of 5
Perfect, nothing to report
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A
Rating: 4 out of 5
Clear site and easy to use
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A
Rating: 4 out of 5
Delivery was 24 hours late but nothing too serious
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A
Rating: 4 out of 5
Good site but a small bug with the order interface. However, very responsive by email and delivery. The product is very good. I recommend
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A
Rating: 2 out of 5
My package took 1 month to arrive. For an amount of 400 euros and all the inconveniences, they gave us a commercial gesture of 10 euros. I find it abusive.
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Response from MiniMX
Hello, the carrier lost your package, we opened a dispute, they conducted searches, we are sorry that it took so long. However, as soon as we received the results of the search, we sent you a motor as quickly as possible. Best regards, Mini Mx