The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, For any technical problem, I invite you to contact customer service, they will take care of it quickly. Regarding the gift, you need to select the one you want during your order, it will be added directly to your cart so that when preparing it, it appears as a product to be prepared. Best regards, Mini MX
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Response from MiniMX
I received the damaged engine in the package, I request the broken parts that I received quickly, I asked for a small commercial gesture, a gasket for the gesture that they didn't even take into account, not cool for a 2 euro gasket
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Acheteur Vérifié
Rating: 2 out of 5
Hello, As you indicated, we have processed your request and quickly sent the damaged parts. The exhaust gasket as a commercial gesture that you requested was not possible because we do not have the part in stock. Best regards, the Mini Mx team
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I am not really satisfied with my order on this site, I ordered an air filter with a diameter of 36 and I received one with a diameter of 42
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Rating: 4 out of 5
Correct site
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Rating: 2 out of 5
Hello, We apologize for this inconvenience. We invite you to contact us by email at [email protected] so that we can take the necessary steps to correct our mistake. Best regards, the Mini Mx team
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I paid an additional €11 for the delivery of my package that I was supposed to receive in 1 to 3 days but I still haven't received it as of today, 03/01/2022, and I can't even find out where my package is
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Rating: 4 out of 5
Fast shipping
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Rating: 4 out of 5
For the price, the product seems to be of good quality
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Rating: 4 out of 5
Good - Nothing to report
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Rating: 4 out of 5
I received my order very quickly. Unfortunately, it was not the right model of front brake lever.
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Rating: 4 out of 5
A very good site
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Rating: 4 out of 5
For now, we have nothing to say about the product and the selling site. Let's see over time and after several uses of the product
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Rating: 2 out of 5
Hello, We apologize for this inconvenience that is completely beyond our control. It seems that the carrier contacted you to modify the address but still cannot find you. You need to get back to us by email at [email protected] to open a dispute with the carrier. Best regards, the MiniMx team
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Very disappointed, damaged motorcycle
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Acheteur Vérifié
Rating: 2 out of 5
Hello, If the product arrives damaged upon receipt, do not hesitate to contact our customer service by email so that we can take the necessary steps, as we did our best when you contacted us for the package tracking. Best regards, the Mini Mx team
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Response from MiniMX
Misleading product proposal.
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Rating: 4 out of 5
One can always do better
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Rating: 4 out of 5
Well packaged, deadline respected.
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Rating: 4 out of 5
Order arrived on time, super delivery person who contacted me a while before arriving as I indicated, top!
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Rating: 4 out of 5
Perfect
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Rating: 2 out of 5
Hello, The description is complete and indicates the characteristics of the product. Best regards, the Mini Mx team
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Rating: 2 out of 5
Wrong for the delivery
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Motorcycle almost compliant with the description, arrived new with engine adjustment to be made, response from the
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Rating: 4 out of 5
Products conform to the order, fast delivery, well packaged
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Rating: 4 out of 5
Site not updated for stock
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Rating: 4 out of 5
Very good site with the desired product in stock. Technical sheet and product info quite detailed. However, to improve: * Differences between the technical sheet of the displayed model and the info of the current 2022 model, not updated. It would also be desirable to create a section for spare parts for the model where they would all be grouped instead of having to search without necessarily finding and having to call you.
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Rating: 4 out of 5
Delivery generally quite fast but this time they took their time and especially one valve out of 2 was not good despite the references provided, so I blame that on the holidays, too many deliveries
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Rating: 4 out of 5
Missing part in the package
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Rating: 2 out of 5
after-sales: you should have read the general conditions, do it yourself, it’s not a big deal or go see a professional. Otherwise, the motorcycle is beautiful and well finished for the price, just don't expect to take your child for a ride on the motorcycle right after assembling it, and don't count on any warranty or after-sales service either.
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Response from MiniMX
Hello, We apologize for this inconvenience. Indeed, depending on supplier arrivals, there are sometimes small differences independently of our will. Please feel free to contact our customer service so that they can find the information from our warehouse before your order. Best regards, the Mini Mx team
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Rating: 4 out of 5
Seems to be quality received quickly
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Rating: 4 out of 5
Clear and complete site.
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Rating: 2 out of 5
I am satisfied with the delivery, however, the parts on the electrical side were connected the wrong way.
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Response from MiniMX
Hello, We apologize for this inconvenience. This is surely a small error at the factory. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 4 out of 5
Material received on time and in good condition, however, be careful with the information provided on the site regarding this quad, it is noted from 3 years old, and on the manufacturer's notice, driving is prohibited before 12 years old!! and maximum speed 35 km and not 50 km as indicated on the site
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Rating: 4 out of 5
Product received in the wrong color
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Rating: 4 out of 5
Very good overall! Only negative point, package in borderline conditions and lack of information. Otherwise, I am very satisfied with my order.
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Rating: 2 out of 5
Despite paying for a 24H delivery for urgent reasons, the delivery was 24 hours late.
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Response from MiniMX
Hello, We apologize for this inconvenience, our preparation services did what was necessary and prepared and shipped on the day of your order. The delay is due to the carrier, this is independent of our will. You have the option to contact our customer service at [email protected] to obtain a commercial gesture.
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Rating: 4 out of 5
Delivered on time but package damaged.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Easy navigation
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Rating: 4 out of 5
Could do better!
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Rating: 4 out of 5
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Rating: 4 out of 5
Arrived quickly
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Rating: 4 out of 5
Very satisfied with the products.
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Rating: 4 out of 5
super fast delivery
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Rating: 2 out of 5
I gave two stars for the speed of delivery but I ordered a rim and there was a loose spoke that was removed, and the rim is scratched very disappointed for my first order
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Response from MiniMX
Hello, We apologize for this inconvenience. Please feel free to contact our customer service so that we can find a favorable solution to your problem. Best regards, the Mini Mx team
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