The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Sometimes a bit tricky to find certain parts not that they are not available on the site but it would be really practical if the user could use references for each item for their product searches on your site.
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Acheteur Vérifié
Rating: 2 out of 5
Good
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Response from MiniMX
Hello, we thank you for your feedback, and hope to receive a better rating on your next order. Best regards, Mini MX
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Rating: 4 out of 5
Very responsive customer service
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Rating: 4 out of 5
I am disappointed not to have received the correct inner tube ordered and am now obliged to buy another one
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Acheteur Vérifié
Rating: 4 out of 5
After receiving a complete wheel pack, my rear wheel had the bearings loosen after barely 20 minutes. After contacting customer service, I received bearings for free to repair my wheel. Super quick response, commercial gesture! Nothing to say, top notch.
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Acheteur Vérifié
Rating: 4 out of 5
Product good quality overall
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Acheteur Vérifié
Rating: 4 out of 5
As for the parts, it's top notch
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Acheteur Vérifié
Rating: 4 out of 5
Delivery quite fast less than a week!
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Very good site for dirt bikes
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Acheteur Vérifié
Rating: 2 out of 5
The assembly sheet for the quad is not in French, there is no bulb at the front but just the glass and it is indeed a manual starter and not electric. The keys are only to allow you to start as a safety. The quad is louder than a lawn mower. The brakes are difficult to adjust so too stiff for my son. Positive point it is super beautiful, suitable for my 4-year-old child's size.
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Rating: 4 out of 5
correct and useful
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Acheteur Vérifié
Rating: 2 out of 5
The ignition received does not correspond at all to the photo that was proposed at the order received an ignition with a 1-pin connection while I ordered an ignition with terminals for each wire waiting for the refund having ordered an ignition elsewhere if a gesture is made I will order other parts from this supplier.
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Response from MiniMX
Hello, you can remove the terminal which allows having the wires directly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Perfect, a part lost during delivery very efficient customer service new part received 2 days later.
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Rating: 4 out of 5
Just one thing the plastic cover of the quick release was broken. But nothing serious I wanted to add something after ordering I called directly they added it to the order without any issues.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery service impeccable, package well packaged.. However, the inner tube was flat upon receipt of the package..
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Response from MiniMX
Hello, have you contacted customer service to report it? I am sure they will do what is necessary. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Despite a long order time, the site is very good. It just needs to indicate the available stocks and the waiting time before delivery.
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Acheteur Vérifié
Rating: 2 out of 5
Many products have not been in stock for a long time.
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Response from MiniMX
Hello, As you must have heard around you, this year has been heavy with difficulties regarding restocking, many shortages from suppliers, extended transport times, price increases on all raw materials; nevertheless, we are offering the largest stock in the sector this year despite these difficulties. Which part were you missing in your selection? We now have constant arrivals and I am sure you will find what you are looking for. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Good product, too bad the delivery time is not respected
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Rating: 2 out of 5
Order on time but package poorly wrapped and mishandled as the fork tines of the dirt bike were damaged upon receipt, surely shocked during transport given the state of the box. Very disappointed for new material. Also difficult to understand why you provide a handlebar foam without anything to fix it and this seems normal...
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Response from MiniMX
Hello, -For your delivery issue, did you raise a reservation with the carrier when you received the motorcycle? I invite you to send all this information to our customer service by email at [email protected] with photos of the package and its condition before unpacking. because we see no exchange on this subject. -However, we are glad that you received your motorcycle on time. Our subcontractors for deliveries strive to meet deadlines despite the current situation. Best regards, MiniMX
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Acheteur Vérifié
Rating: 2 out of 5
CDI grill after riding 100 m
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Response from MiniMX
Hello, have you contacted our customer service to inform us of your issue with your CDI? We invite you to send us an email at [email protected], our after-sales technician will respond to you within the day. Best regards, MiniMX.
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Acheteur Vérifié
Rating: 4 out of 5
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, good quality part
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Acheteur Vérifié
Rating: 4 out of 5
Serious contact by email, quick and clear response
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Acheteur Vérifié
Rating: 4 out of 5
The site has evolved little
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to declare
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Always the same problem, many spare parts out of stock
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Acheteur Vérifié
Rating: 2 out of 5
The service is not customer-oriented. Delivery delayed due to Chronopost but not regulated by your service to benefit from a full refund of the express delivery, thus a loss of money for the customer.
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Response from MiniMX
Hello, After verification, it turns out that your order indeed suffered a computer bug, which caused a delay in your delivery. However, we are not responsible for delays caused by our carriers. To provide you with the best customer satisfaction, our customer service has taken care to offer you a commercial gesture. Best regards, MiniMX
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Acheteur Vérifié
Rating: 4 out of 5
GOOD NO PROBLEM
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Acheteur Vérifié
Rating: 4 out of 5
I am quite satisfied overall, but still a bit disappointed because I ordered a dirt bike and there were poorly installed parts, damaged or scratched parts. It is possible that this happened during delivery. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Good site, waiting time a bit long but not disappointed with the items
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Acheteur Vérifié
Rating: 4 out of 5
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
The site is quite complete
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Acheteur Vérifié
Rating: 4 out of 5
Good
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