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A
Rating: 4 out of 5
Great in terms of choice of parts
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast and serious
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A
Rating: 4 out of 5
Navigation on the site is not very easy as some pages display an error message. But otherwise, once you find what you're looking for, it's perfect! Attractive prices, good reception and satisfactory product quality.
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A
Rating: 4 out of 5
Always the same problem with the availability of parts
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A
Rating: 4 out of 5
Many spare parts are not available which is annoying
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A
Rating: 4 out of 5
Very good and fun site
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A
Rating: 4 out of 5
Very intuitive site. Very fast for shipping.
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A
Rating: 4 out of 5
Superb, the motorcycle is very pretty, good design, a bit high in seat height and you have to be careful because for a 9-year-old child, at the first acceleration, the motorcycle lifts directly and is very sensitive to acceleration. So gently, otherwise very nice model.
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A
Rating: 4 out of 5
Good product, fast delivery with no fees
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A
Rating: 4 out of 5
Arrived with the fork bent but otherwise fine
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A
Rating: 4 out of 5
Site not necessarily user-friendly for finding a product.
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A
Rating: 4 out of 5
very good site. I recommend.
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A
Rating: 2 out of 5
Average
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Response from MiniMX
Hello, our customer service has contacted you to find a solution for your shock absorber. We hope you find satisfaction with the exchanges you have had. Best regards, MiniMX
A
Rating: 4 out of 5
Perfect, too bad the motorcycle arrived with a dent on the reservoir's thread
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Too bad there aren't more spare parts available
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A
Rating: 4 out of 5
Rather simple
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A
Rating: 2 out of 5
After-sales service to review... Some items to review... And still no correct solution provided for my order: 1236104 on which I have problems with 3 items...
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Response from MiniMX
Hello, Our team has been solicited to find solutions for each of your problems. In this regard, our after-sales technician has sent you the spacers and rim protectors by tracked letter on Friday. You should receive them today. Best regards, MiniMX
A
Rating: 4 out of 5
Package conforms to my expectations
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A
Rating: 4 out of 5
I didn't know the site, I had a first chat contact that convinced me
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A
Rating: 4 out of 5
Good navigation of the site, fast delivery
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A
Rating: 4 out of 5
Whether it's Clément Nicolas or the rest of the team, mixed center, cordial, helpful, and attentive, however, lately there have been major issues with delivery and no means of return
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A
Rating: 4 out of 5
Ergonomic site. Parts received within the allotted time and conforming to the description. They fit the motorcycle as expected. I recommend the site without reservation.
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A
Rating: 4 out of 5
Fast and square
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A
Rating: 4 out of 5
Not exactly the same, but suitable.
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A
Rating: 2 out of 5
Hello, I ordered a radiator and received no fixings with it!!
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Response from MiniMX
Hello, our radiators are sold with hoses and banjo bolts, but without a mounting bracket for the frame. We understand your disappointment; however, the content of the item is well detailed in the product sheet. We hope you have found a solution for mounting your radiator. If you have any questions or need information, please do not hesitate to contact our customer service at 09.72.39.05.37. Best regards, MiniMX
A
Rating: 4 out of 5
the order took a bit longer to arrive
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A
Rating: 2 out of 5
No follow-up from customer service, obviously it is not your fault for the delay but at least the minimum is to inform your customers.
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Response from MiniMX
Hello, We have communicated all the information to you several times, by phone, email, and even via Facebook. We understand your impatience regarding the situation, but we did not have more information. The port situation is saturated globally due to the health crisis, the delivery ultimately took place on the date we communicated when it was confirmed, and our teams did their utmost to ship all pre-orders as quickly as possible. We apologize for this inconvenience and wish you a good continuation and a good summer :-) Best regards, Mini MX
A
Rating: 4 out of 5
Relatively happy, a reasonable price for the kits and parts offered, fast delivery. However, I just want to point out poor packaging of the accelerator cable which damaged the sheath but did not prevent operation.
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A
Rating: 4 out of 5
sometimes not easy to find the right product on the first try but with a little patience, you can do it. thank you
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A
Rating: 4 out of 5
Serious service and quick handling, good team, satisfied with the speed of services, thanks to minimx
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A
Rating: 2 out of 5
Order placed on April 18, arrived on June 28. No tracking email, had to follow up to know where this order was. No commercial gesture was made. Paid 49.99€ outrageous.
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Response from MiniMX
Hello, We provided all the information we had at each stage of the pre-order process transparently. The port situation is currently saturated, hence the delay and the information may sometimes be limited; indeed, we had 3 arrival dates at the port with unfortunately further delays due to a global saturation of maritime ports. Upon receipt in our warehouses, all our teams mobilized to ship all pre-orders as quickly as possible. We kindly ask you to accept our apologies for this inconvenience beyond our control. Best regards, Mini MX
A
Rating: 4 out of 5
easy to find your way around
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A
Rating: 2 out of 5
I ordered a green motorcycle, I received a red one.
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Response from MiniMX
Hello, we have verified and it turns out that you indeed ordered a red pocket bike and not a green one. We invite you to contact our sales service to provide you with a solution. Either by contacting us at 09.72.39.05.37 or by email via [email protected]. Best regards, MINIMX
A
Rating: 4 out of 5
Very well-made site for computers, but for laptops, it's a bit complicated. You have to zoom in to read everything.
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A
Rating: 2 out of 5
They sent me the wrong diameter on the chain kit.
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Response from MiniMX
Hello, which size is not compliant? You ordered: a 420/37dts sprocket / a 420 17mm 14dts pinion / 420 chain 120 links. Best regards, Mini MX
A
Rating: 4 out of 5
Good presentation of products, correct price. We'll see in the long run, it's only been a week since we got the motorcycle for our daughter. Fast delivery, nothing to say.
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A
Rating: 4 out of 5
super nothing to say
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A
Rating: 4 out of 5
Easy navigation, fast delivery, but errors in the bags of parts
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A
Rating: 4 out of 5
Good
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