The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
All the parts I ordered on the minimx site were for a 2007 ycf so I bought parts FOR YCF and when I received the package all excited I tried the parts and none fit the motorcycle so 60 euros of order wasted!! Thanks Minimx
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Response from MiniMX
Hello, At the bottom of the page you have the return conditions as well as the available form. 'not all parts fit': Valve air? Fuel hose? Quick pull? Handlebar foam? Handle? Are these parts incompatible with your YCF? Regarding the rest of the parts: - The 16mm kick means your kick shaft is 16mm otherwise indeed it won't fit. - Cylinder head gasket + base 125cc Gongyu/bull? Is your engine from the Bull or Gonyu brand? - Rear brake pads single piston 45/7? again this depends on your original setup The choice of engine parts and cycle parts is linked to your original setup, we cannot take randomly. Do not hesitate to contact us by chat, phone or email to obtain additional information before ordering. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Good delivery service but sells two parts of the same brand that do not go together... be logical!
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Response from MiniMX
Hello, We do not quite understand your comment. If you are talking about the cylinder head cover and the valve cap, that does not depend on the brand but on what you have mounted on your original engine. That is why we provide the measurements in the descriptions, so you can ensure the compatibility of the products. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Really disappointed to have ordered a complete engine without a pipe I wanted to buy a 125 lifan engine with option 3 for electric and option 2 for the carburetor problem on the site it did not work
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Response from MiniMX
Hello, It is very surprising that the pipe was not delivered, but if you notice it do not hesitate to contact our customer service. As for the carburetor option, the site validates based on what you click and the order basket (before your payment) summarizes your purchases. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
I still have not received my order it is supposedly lost
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Response from MiniMX
Hello, A complaint was made to GLS on 12/11/2019 to obtain additional information and thus find your order as soon as possible, or otherwise allow us to resend a package to you. As you saw with our customer service, we will keep you informed as soon as we have the investigation response from GLS. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
I found the packaging a bit light, especially the piston box which was completely open when I opened the package, for parts like that you still need quality packaging... otherwise nothing to say the products are delivered quickly nonetheless.
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Response from MiniMX
Hello, The piston is in a cardboard box, quite standard, which protects the pistons well. We regret to know that unfortunately your box opened during transport, but we are reassured that your piston is in perfect condition. Best regards, the MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Package refused by myself, cracked engine.
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Response from MiniMX
Hello, As you may have seen with our services, the transport of your engine was unfortunately not done under good conditions which led to this breakage. Our services have therefore immediately sent you a new engine directly which was delivered on 25/10/2019. Did you receive this new engine? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Delivery issue, package never arrived, incomplete address! 2 times
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Response from MiniMX
Hello, Indeed we see your package is being returned. We will resend your order, I will just modify the address you provided on your customer account, which is not well suited for delivery to Belgium from France. To answer your question, no it is not possible to verify the labels before shipping. They are generated automatically by the system and the number of packages shipped per day does not allow us this type of verification. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Box in bad condition and rusty part
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Response from MiniMX
Hello, Have you contacted our services regarding your rusty part? You can reach us from Monday to Friday from 10 am to 7 pm by email at [email protected], by phone or via our live chat. Looking forward to your response. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
It's not the right gasket I received
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Response from MiniMX
Hello, We do not understand your feedback. If you have a YX engine, it is necessarily compatible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Effort needed on delivery to overseas territories, otherwise very good site.
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Acheteur Vérifié
Rating: 2 out of 5
I am disappointed because on your site I had selected 428 16-tooth output sprockets in 17mm, as well as 428 17-tooth in 17mm, mentioned on your site; next to the photo, I was delivered sprockets in 20mm; therefore not mountable; the delivery did not match my initial cart; I will not return to your site...
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Response from MiniMX
Hello, what you are saying is impossible, carts do not transform. You simply clicked on the wrong product listings. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Hello I am satisfied with the package but not at all with the delivery I paid to receive my package in 48h 72h and I received it 6 days later!
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Response from MiniMX
Hello, You ordered on the evening of the 13th, your order was therefore shipped on the 14th. The 15th was a holiday, so on the 16th the shipping resumed (24h), Saturday the 17th and Sunday the 18th are not working days, so delivery on Monday the 19th which is 48 working hours later. Your delivery is therefore in accordance with the deadlines we commit to respect. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed with my last order but otherwise always happy
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Response from MiniMX
Hello, As you may have seen with our after-sales service, your complaint has been taken into account and processed according to your expectations. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Does not answer the phone I always get the voicemail we stay there for hours a problem with the merchandise
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Response from MiniMX
Hello, We do not have a voicemail system. Our platform receives a lot of calls, if you cannot reach them when you are available, you can contact our customer service via live chat or by email at: [email protected] What problem did you have with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The cut-off switch received was not the same as the one in the photo, I had to wire it differently because I did not have time to return it. It is unpleasant to receive another brand when during the order it is clearly marked YCF! Disappointing compared to my first order
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Response from MiniMX
Hello, Indeed there are two references for this type of product. But you ordered a YCF product, to receive a YCF brand product. If this is not the case, contact our after-sales service. As for the connections, whether YCF or other brands, the wire colors or connection types differ depending on the series. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The engine arrived in 2 days, problem at reception a casing of the engine is exploded, it has been 1 week since I have been waiting for after-sales service to return the engine, still no email, I am losing patience very very bad customer service!
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Response from MiniMX
Hello, Our service has responded to you, we are waiting for your return. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
I received my parts, except that the box was very poorly packaged and I had two parts inside where there was no plastic around the item I ordered, I find that unacceptable.
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Response from MiniMX
Hello, Were your parts damaged? Some parts do not require packaging and are delivered without it. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Ordered what we see in the photo but ended up with exactly the same items as in the photo but which ultimately do not even go together + a packaging that is MORE than questionable, a box with bits of 'protection' paper to 'cushion' the elements but which ultimately has plenty of room to go all around the box or even come out and no bubble wrap, So to conclude we receive a pot that is not compatible when it should be and with non-existent packaging we end up with a scratched, damaged set. I recommend neither the item nor the site. First and last visit.
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Response from MiniMX
Hello, Did you receive your new line as agreed and were you able to test it? We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Long delivery times, order placed on the 11th, for a delivery (currently being restocked at MiniMX) on the 15th, received the motorcycle 15 days later, so almost a month of waiting.
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Response from MiniMX
Hello, You purchased a motorcycle identified as a pre-order, our sales service informed you of the delivery schedule. There were no surprises. Moreover, before delivery, our carrier makes an appointment with you to organize the delivery. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Wrong product arrived broken long wait to return and receive the correct one, no commercial gesture, disappointed, not professional
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Response from MiniMX
Hello, Your order suffered a sorting error which is why you did not receive the correct product. We are sorry about that. Regarding the long wait, our after-sales service has contacted you several times because you were unsure if you wanted a refund or the sending of a new package. Ultimately, respecting your request, our service sent you a new package once the first one was returned by the post. You will receive this package directly at home via express delivery. We invite you to reach out to us if there are any issues. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The main part (YCF oil recovery engine guard) of my (2nd) order arrived broken in an intact package... Twisted and cracked mounting brackets. I was initially suggested to try to mount it as is, which annoyed me a bit. A customer should receive a new part and not one that needs to be worked on, I believe this is a significant fault of the after-sales service. Following this expression of dissatisfaction, I was sent a prepaid return label as well as a form to fill out for the defective part. That being said, I will miss my first riding day in SM because I was sent a part in poor condition and I cannot be satisfied with that.
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Response from MiniMX
Hello, Given the photos you sent, the mounting bracket was slightly bent, which does not hinder its installation, it is a thin bracket that fits in. Ultimately, you specified your request, which is why our after-sales service sent you what you need to return the part. It is a product out of stock, with us and even with YCF which prevents us from ordering it for you. That is why upon its return you will be refunded directly. If the part were available, we would have sent it to you via express delivery. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The parts do not match the photos on the site
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Response from MiniMX
Hello, Which part you ordered does not match a photo? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Defect in my delivery and problem with the engine or CDI
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Response from MiniMX
Hello, As you may have seen with our services, we need to contact your mechanic if necessary. We have received your message as well as the requested contact details. We will get back to you very quickly. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Very good site for sales in terms of quality/price and advice, however once the purchase is made it is better not to have any questions to ask, I hope not to need after-sales service.
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Response from MiniMX
Hello, Your request is simply not technically possible, we cannot merge two customer accounts. Sorry, but some requests cannot be honored. Thank you for your understanding. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Two parts that do not fit
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Response from MiniMX
Hello, What is the problem with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
A WEEK WAITING FOR MY ORDER FOR SCREWS THAT WERE SUPPOSEDLY MISSING AND IN THE END WE DID NOT RECEIVE THE RIGHT ONES
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Response from MiniMX
Hello, You received 10mm shock absorber axles as you requested. We do not quite understand the purpose of your message. The shock absorber axles are either 10mm or 12mm but they are always the same. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
A very cool site where we have specialists to whom we can ask questions and who respond very quickly. However, an after-sales service that looks down on you and always wants to be right.
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Response from MiniMX
Hello, Our after-sales service has discussed with you regarding the description of an item sheet. Reviewing the exchanges, we do not see where they did not respond to you as they should. We are however sorry that you took their responses that way, it is not at all what our team intended to express. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Purchase delivered with a mounting defect on the gear selector, be equipped with adequate tools and willing to manage on your own in case of problems because at a distance by phone despite a super nice mechanic in after-sales service it is not easy! Please note that the gearbox and clutch are not guaranteed and the costly return is at your expense in case of problems! MINIMX AFTER-SALES SERVICE IS GREAT but the lady in customer service is stubborn and unpleasant!
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Response from MiniMX
Hello, The warranty for parts or motorcycles is stated in our terms and conditions, we are completely transparent. Our technical service or customer service will do everything to help you and understand the problem. However, you will sometimes need to disassemble or open things so that our diagnosis can be as accurate as possible. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Incompetent seller. And bad faith. On the verge of unpleasant.
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Response from MiniMX
Hello, Our after-sales service handled your request very quickly, discussed with you what you preferred to do regarding your case. Our service sent you the requested parts. We do not quite understand your opinion, given that our service has been very understanding regarding your case. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Error on your part regarding the order, wrong indication on your site. Plus, the return from after-sales service is unsatisfactory! First and last order on this site.
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Response from MiniMX
Hello, Our after-sales service has involved our technical service to respond to you directly. You will not have to declare any compatibility issues between the received parts and your engine, especially the gasket. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Poor description of tire measurements
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Response from MiniMX
Hello, What problem do you have with your tire? For delivery, if your post office refuses the package, the delivery services will do everything to deliver it to you to avoid a return to the sender. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Not listening to customers
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Response from MiniMX
Hello, Regarding your previous order, the status of your delivery tracking is marked as delivered for home delivery. An investigation has however been requested from the postal services. But the tracking is valid. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Because my order does not match the photo
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Response from MiniMX
Hello, Regarding your delivery, you chose a delivery in 48/72 working hours, which obviously does not include the weekend, your delivery was therefore delivered on time. As for the connections, you have on our product sheets, diagrams (for reference) to help you with your connections. The connection of an ignition plate is done with a voltmeter, the colors do not necessarily match. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The site is good, however the product I ordered, a stator for pw 50, the quality is very poor and I still do not know if it works. Knowing that the new price is around 220 euros and the one I ordered costs 25 euros, I did not expect top quality either. Fast delivery
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Response from MiniMX
Hello, It is a stator from the brand TNT, not Yamaha, hence the price difference. We invite you to try it, you will see that it has the same performance as the original. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Received reference not identical to the site and their explanation: reference no longer exists but remains in stock on the site and moreover, you have to advance the return costs without being sure of being reimbursed.
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Response from MiniMX
Hello, You contacted us regarding your oil filter. Paper filters are no longer made by manufacturers. We manage to have some, still sometimes thanks to some of our suppliers, but it is becoming increasingly rare. The filter you received is of better quality, for the same compatibility. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Wrong product received
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Response from MiniMX
Hello, Did you contact our after-sales service? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Good job, I am satisfied.
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Response from MiniMX
Hello, If you are absent and the package does not fit in your mailbox, the delivery person will drop the package at the nearest pickup point to your home. Please note, not all pickup points accept packages from all delivery companies. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Order received at a pickup point even though I paid the extra fee to be delivered at home. Otherwise, products are compliant.
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Response from MiniMX
Hello, We are sorry for the inconvenience, however, on your delivery request you indicated a store or professional premises, which is not found in the colissimo archives. The delivery could therefore not be made to the desired address but in the same neighborhood requested from a merchant. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
I ordered 4 items, one was not what I ordered, I received a chain guard instead of a mudguard, and returning costs almost as much as the item, so I urgently reordered my mudguard with express delivery at 11.90 euros,,,,,( supposedly 24h) ,,, order placed on Saturday at 2 PM received on Wednesday at noon, so not really satisfied with all this thank you
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Response from MiniMX
Hello, If you have any issues with any of the received parts, you need to contact our customer service at 0972390537. We do not find any request from you, did you contact our services? We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The product is compliant and functional, it's very good, but please try to respect the addresses or pickup points requested for delivery, as well as read the small comment indicated on the sheet you include in the package, a new order is in progress, if the same mistake happens again I will boycott MiniMX, with orders of 450 euros I believe you can take the time to contact the customer to remedy
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Response from MiniMX
Hello, When it comes to sending an engine, the shipping service prioritizes sending your order express. TNT pickup points are rare, and if more than 10km from your home, it will be sent to your home. Normally, the shipping service informs you, either by email or directly by phone, to ensure your ability to receive. It seems that you did not receive the message from our shipping service informing you of this delivery, we have reported the problem to improve this process. We remain at your disposal. Best regards, The MiniMX team
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