Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

2 star reviews

Reset filters
A
Acheteur Vérifié
Rating: 2 out of 5
Poor quality of the quick release, no finishing. As a result, installation problems and does not meet product standards
Translated reviews
Response from MiniMX
Hello, The standards for quick releases like the grips are perfectly standard and adapted to all handlebars from 22mm to 28.6mm. If a product does not suit you, you can return it for a credit or refund. We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Very happy with the part but very very unhappy with the shipping costs of 9.90 € for a few grams that fit in the smallest envelope that exists. Never again will I order from your site, regards.
Translated reviews
Response from MiniMX
Hello, Shipping to Belgium starts at 5.95€ with Colissimo point relay. Indeed, shipping for an item at 7€ is not profitable compared to the minimum shipping cost of 5.95€. We strive to offer the best shipping rates. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Good evening, regarding my second to last order, a front inner tube for pitbike 2.50 x14, used for 2 outings, punctured, after disassembly it turns out that the valve was partially torn off, yet it was installed correctly! Is it possible to claim a warranty, thank you in advance, my address: [email protected]
Translated reviews
Response from MiniMX
Hello, Each order has its request for feedback, regarding a puncture at the valve, this is due to under-inflation of your tire, your tire then pulls on your inner tube and tears the valve, even with an ultra-reinforced KENDA or Michelin the problem is the same, I invite you to install a rim grip on your rim. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
I received my package opened and the crankshaft was stuck.
Translated reviews
Response from MiniMX
Hello, We apologize for your package, all our packages are new from our warehouses with reinforced adhesive + warranty tape, however it can happen that it is mishandled during transport, if any of your products are damaged do not hesitate to let us know so that we can file a complaint with the carrier. Regarding your crankshaft, since the part is new and stored, lubrication is required, lubricate it with a WD-40 type spray and it should quickly unlock. We remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
After an outing, no more rear brake. The hose is not the same as the original. Disappointed..
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Product conforms to the site just the piston block for 'dirt' does not fit in my dirt head.
Translated reviews
Response from MiniMX
Hello, There are two sizes of piston blocks. For this type of part, we advise you to measure to ensure you order the correct part. If you have any doubts, our sales team is at your disposal to answer your questions, either by email, phone, or directly in chat. We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Well received the part well packaged but after 10 days!
Translated reviews
Response from MiniMX
Hello, Due to the exceptional weather events of the past few weeks, deliveries have unfortunately been delayed. We are sorry that you had to wait. Hoping you enjoy your parts. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
disappointed
Translated reviews
Response from MiniMX
Hello, What is the problem with your order? We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Very unfortunate that my order had so many problems arriving, there is a lack of tracking.
Translated reviews
Response from MiniMX
Hello, Despite the free delivery of your motorcycle which was sent directly from the manufacturer and had a slight shipping delay, we regret this delay, hoping that the motorcycle satisfies you. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Good
Translated reviews
Response from MiniMX
Hello, If you notice any problem with your order, do not hesitate to contact our customer service, either by phone, email, or chat. We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Improve the processing time of the order I am very disappointed. I would like to have a gesture from you.
Translated reviews
Response from MiniMX
Hello, You chose to pay by bank transfer, which requires a longer processing time. Once your payment is accepted, your order was shipped and delivered the next day. We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Hello. I have not received confirmation that my order has arrived at the delivery location (the post office). And you ask me if I was satisfied with my last order? 2 stars for my last order, because I am nice. Best regards.
Translated reviews
Response from MiniMX
Hello, It is the Colissimo services that should alert you to the availability of your package. We regret that this system did not work for your order. Were you able to retrieve it? We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
poor quality accelerator
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Overall good just a few things to review
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
You have to be careful because when the order arrives it doesn't fit yet the exhaust was ordered with the reference.
Translated reviews
Response from MiniMX
Hello, This is a YCF product, with a YCF reference, dimensions, and compatibilities provided by the manufacturer. What is the problem with your exhaust? What motorcycle do you have? What year? We remain at your complete disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
Quality of the sold parts to be reviewed
Translated reviews
Response from MiniMX
Hello, What is the problem with the received parts? If you have any issues, please do not hesitate to contact our customer service at 09 72 39 05 37. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
The parts arrived somehow, the delivery service is to be deplored, a piece of advice, go through real delivery services... I went to pick up my package yesterday at the post office because they couldn't find my address, and even when we give them a post office to deliver the package, they get it wrong. It's pathetic
Translated reviews
Response from MiniMX
Hello, If you notice any delivery issues, please do not hesitate to contact our services. It seems that the post office was unable to find your address and requested additional information to deliver to you as soon as possible. Unfortunately, they received nothing. We offer different delivery services apart from the post office, such as TNT and soon Chronopost. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
The sticker sheet does not match the original, the imitation is of very poor quality
Translated reviews
Response from MiniMX
Hello, We confirm that these are official Monster Energy sheets. It is possible that your sheet was poorly printed. To contact our customer service, we recommend by phone, email, or chat. Best regards, The MiniMx team
A
Acheteur Vérifié
Rating: 2 out of 5
Very good site with plenty of parts but we rarely receive the right parts (gasket pouch, etc.)
Translated reviews
Response from MiniMX
Hello, What is the delivery problem with your order? Please do not hesitate to contact our customer service by email, chat, or phone if you notice anything. We remain at your disposal. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
You offer a free poster that we did not receive with the package... my son is on it.
Translated reviews
Response from MiniMX
Hello, Please excuse us, the package being too small, the poster could not be included in your order. Please let us know during your next order so that the preparation can include stickers and a poster for you. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Incomplete order missing the circlips
Translated reviews
Response from MiniMX
Hello, Have you contacted customer service to resend the circlips for your piston? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Once I called, I received an email saying that the carrier had changed.
Translated reviews
Response from MiniMX
Hello, We sincerely apologize for this inconvenience, due to a large volume, we prioritize a free 24-hour TNT shipment. An email from the TNT carrier is sent at the time of shipment. We hope that you have received your package correctly and remain at your complete disposal. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Site dedicated exclusively to purchases. No proper tracking of deliveries.
Translated reviews
Response from MiniMX
Hello, The pit bikes are shipped by a specialized carrier
A
Acheteur Vérifié
Rating: 2 out of 5
the receipt numbers are provided upon receipt of the goods at the dock, we apologize for the inconvenience, we are trying to minimize delivery times. However, for PIT BIKE shipments, it remains between 48h/72h. We hope that your Pit Bike satisfies you. Best regards, Mini MX
Translated reviews
Response from MiniMX
The site is very interesting and very good, a lot of choices, attractive prices, etc. But on the other hand, I ordered on May 19 and still have not received anything, so delivery is way too long and poorly organized.
A
Acheteur Vérifié
Rating: 2 out of 5
Hello, We thank you for your feedback, please note that the delays to Switzerland are subject to Swiss customs which are, I agree, long especially for this type of merchandise. We are following up with the carrier Heppner to get more precision on the delivery of your order. Sorry that you are experiencing a delay in delivery, but being subject to the goodwill of customs, we unfortunately do not have the ability to accelerate their procedure. We remain at your complete disposal at 0972390537. Sincerely, Mini MX
Translated reviews
Response from MiniMX
The dispute of not receiving the gift planned with the order is just a shame for the image of the company minimx.
A
Acheteur Vérifié
Rating: 2 out of 5
Hello, We sent you your keychain by tracked letter which arrived at your destination on 22/05/2017. Thank you, Minimx
Translated reviews
Response from MiniMX
Delivery expected: 48 hours, ultimately the delivery was made a week and a half later.
A
Acheteur Vérifié
Rating: 2 out of 5
Hello, Your order followed a loss of Colissimo, we sincerely apologize, we have made a complaint to Colissimo services and your order was sent immediately following this inconvenience. We apologize again for this inconvenience and remain at your complete disposal. Best regards, Mini MX
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Good product but I did not receive the NGK spark plug which was normally included in the pack
Translated reviews
Response from MiniMX
Not easy to find the parts, fitting too wide Otherwise it's good
A
Acheteur Vérifié
Rating: 2 out of 5
Had to pay €24 shipping on an order of €240. Shipping took 11 days! (to Belgium) and I got no answer to my question (A response will be provided within an average of 48 hours)
Translated reviews
Response from MiniMX
Hello, We are not responsible for delivery times abroad. Your package left our warehouse the day after your order, you ordered on 09/02/17 at 10:51 PM and your order was shipped on 10/02/17 at 10:58 AM. We remain at your disposal if needed by phone or email. Thank you
A
Acheteur Vérifié
Rating: 2 out of 5
The site is simple and effective to use, however it is not the same regarding delivery, I did not receive the correct piston clips or the correct axle... I sent an email directly to which I received no response, and I reach your voicemail every time I call! Not professional at all!
Translated reviews
Response from MiniMX
We are reachable at 09-72-39-05-37 from Monday to Friday from 10 AM to 7 PM, you have never sent us photos regarding your problem and we remain at your disposal.
A
Acheteur Vérifié
Rating: 2 out of 5
Hello, on your site the handle is complete, I only received the lever, I went back on the day I received my parts and it was the same..... how should we proceed to get this complete handle....
Translated reviews
Response from MiniMX
We have taken your request into account. Thank you for your feedback. The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
The engine arrived well packaged but the gasket for the ignition cover was missing = Call from customer service = very friendly they sent me an email with a form to fill out = never heard back which is why the review is bad. (maybe it takes time (17 days) but other than that the engine was very well packaged) Second thing, remember to adjust the valves because they are not adjusted at all!!! As a YouTuber, many of my subscribers pointed this out and some had a problem with the engine because of that the valve(s) touched the piston!!! A little lack of seriousness on that side which doesn't bother me because I checked before installation... it would be normal for a new engine to be ready for use but oh well.... By the way, feel free to check out my channel: https://m.youtube.com/channel/UC0drrcGyFa6IJQ0Br2B7SMQ And if you need to adjust the valves go here This will help you and avoid problems https://www.youtube.com/watch?v=MCJASX6-8l8&feature=share Many other videos by the way for your dirt ;-) This comment is just here to improve your service and NOT to criticize unfavorably
Translated reviews
Response from MiniMX
Hello, Thank you for your feedback, unfortunately we cannot adjust the engines before shipping, the manufacturers LIFAN/YX take care of the factory adjustment beforehand, it can happen that it shifts during transport to our warehouses and delivery to our customers. We thank you for your loyalty and for taking the time to submit your feedback. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
As for me, I am still waiting, and Christmas is approaching.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Hello, the order has arrived, but the carburetors were not adjusted... the bikes were choking when accelerating... they were supposed to be adjusted at the factory... I had to adjust the carburetors, for the uninitiated it's a manipulation that is not obvious... I am therefore disappointed
Translated reviews
Response from MiniMX
Hello, The carburetor adjustment is done at the factory, however it needs to be reviewed during the first start-up as each environment impacts the carburetor. I am attaching a maintenance manual to your email and invite you to follow the instructions for those who are not familiar with motorsports. Also, our workshop team of specialists is at your disposal at 0972390537 for any requests for advice and information. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the product quality and the commercial response that goes with it
Translated reviews
Response from MiniMX
Hello, It is indicated on each product sheet and this applies to all Pit Bike rims, even the high-end FABA rims. Reminder: It is essential during the first hours of use of your wheel to tighten your spokes before or after each outing, Check the tire pressure before use 1.9 bar of pressure is recommended to avoid a premature puncture. We understand your dissatisfaction if you were not informed, however we try to indicate the specifications during the assembly and use of certain products e.g. New Engine: It is essential to perform an oil change as soon as the engine is mounted as well as a break-in of 3 full tanks at mid-rev. We remain at your disposal if you wish for a commercial gesture on a complete new wheel. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Very good site but received a new CDI that does not work
Translated reviews
Response from MiniMX
Hello, Your order includes an electrical harness, check the condition of your CDI, be careful a bad connection of your CDI (direct connection) immediately creates a short circuit. We remain at your complete disposal. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
For the restriction screw I had to redo the threading!! and I have no adjustment screw for the cable??
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Satisfactory delivery!! But my accelerator cable broke after only 2 days of use!! I find that unacceptable!!!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Really long delivery contrary to the 24/48h stated on the site! A week to receive a package! Other than that, the site has plenty of parts, not expensive. Good site except for the delivery problems!
Translated reviews
Response from MiniMX
Hello, The average delivery times for Colissimo are 48h/72h, this service is offered from €59. We have already had this discussion several times during your previous orders. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
I bought 2 gunshot 125 I was well informed, I regret that the parts service cannot better inform us by phone to help us order the right parts for my ignition there is no more 6 coil plate disappointed ...... they could have told me that the flywheel would not fit (I had to tinker to adapt. well it's not expensive the bike runs well, and we can find parts for the moment...... it would be good that when you buy a bike from you, you could respond directly to requests for parts brake pads, ignition, clutch, brake lever, etc. for the said bike to accompany customer purchases.
Translated reviews
Response from MiniMX
Hello, I wanted to thank you for the review you left us, I understand your dissatisfaction, we are trying to improve our service day by day. We try to inform our customers as much as possible by phone, however it is easier for us to respond to you by email or in the appropriate