The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Advice aimed at selling but parts not suitable or not intended for my pit (under the advice of a seller), after-sales service not serious (from my experience). Not satisfied at all, forced to start from scratch after more than 200€ of useless parts in my opinion.
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Response from MiniMX
Hello, We apologize if your product is not compatible with your Pit Bike, we will take back your product for a refund, exchange, or credit at your convenience. Remaining at your disposal. Sportingly Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
The plastic kit did not withstand the first wash! mediocre quality and no indication is given regarding its maintenance. I am still waiting for a response from customer service!!
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Response from MiniMX
Hello, We are unable to reach you. Can you call customer service at 09 72 39 05 37 Sportingly, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Order supposedly compatible with my dirt bike when it is not at all
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Response from MiniMX
Hello, The rear brake kit should fit your Pit Bike CRZ 125S 2014, it is possible that the spacing of the master cylinder is different by 1cm-2cm. Remaining at your disposal at 0972390537. Sportingly, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Average to pay 11.90 to be delivered the next day and received after 48 hours reported to MiniMx and no gesture was made.
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Response from MiniMX
Hello, We have not received your complaint, have you reported your dispute to TNT so that we can proceed with your request. Your package has been sent and handed over to TNT without delay from our warehouse (Order placed on 23/04 at 10:36 and handed over to the carrier on 23/04 at 14:31. To allow us to follow up on your complaint, please report your request to TNT. We remain at your complete disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Product error, I ordered an 'original' brake kit and of course, received the wrong reference, pffff
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Response from MiniMX
Hello, In order to manage your after-sales service, what reference did you receive? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Not the first problem with parts of this type, the last time it was an engine. And now the damaged cylinder, I will probably not order from you again...
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience, carriers sometimes neglect packages and damage parts, a report on the packaging of packages has been sent to the warehouse to optimize protections and avoid this type of issue. We apologize for the damage caused and a commercial gesture will be credited to your account as well as TNT delivery on your next order to apologize. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
This is my second order, still the same problem with the fuel filter ref P027 defective item due to the filter cartridge blocking the fuel inlet as it touches the bottom of the tank 2 filters to return!! Also, I ordered a chain tensioner P0129, supposedly adaptable dirt, 125 cm3 ycf.... well missed the part is too wide, anyway to return too... so I'm wary of the quality of the parts,
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Response from MiniMX
Hello, We have sent you a return form for the return of your parts, regarding the chain tensioner, can you tell us the model of your YCF, normally this one should be compatible if your model is recent. We are also YCF resellers and the CNC tensioner models have the same dimensions. We remain at your disposal for any information requests. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Good
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Acheteur Vérifié
Rating: 2 out of 5
Good! But my last package arrived open but with all the parts! Not great!! And the site doesn't provide very good information!
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Response from MiniMX
Hello, During shipments, it can happen that packages are damaged, we seal with warranty tape and strap our shipments, nevertheless we apologize for the inconvenience, a commercial gesture has been credited to your Mini MX account as compensation and to thank you for your loyalty. For information requests, ask for Alexandre, I will try to respond to your requests as best as possible and remain at your complete disposal. Best regards, Mini MX - Alexandre
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Acheteur Vérifié
Rating: 2 out of 5
The packaging is mediocre
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Response from MiniMX
Hello, Please excuse us if your packaging has been damaged, it sometimes happens that the boxes are not sufficient during transport to protect the items. Have your items been damaged? We remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
It depends on the parts but overall really good
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Acheteur Vérifié
Rating: 2 out of 5
Order received well but plastic joint for the carburetor broke into pieces
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Response from MiniMX
Hello, Please send us a photo of your part at [email protected]. Our after-sales service will handle your request as soon as possible. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
High shipping costs
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Acheteur Vérifié
Rating: 2 out of 5
The site is very good but the products once delivered are damaged or poorly finished, for example I ordered a complete rear wheel all the spokes were poorly tightened
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Acheteur Vérifié
Rating: 2 out of 5
NOT GOOD
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Response from MiniMX
Hello, Following your order, and in order to satisfy you. Can you tell us what is wrong with your parts? Please note that you can return your order by contacting us at 09.72.39.05.37 or by email [email protected] Remaining at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I bought a motorcycle from you, nothing to say. But what about the delivery, a DISASTER more than 15 days for a delivery that should normally take 72H ...
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Response from MiniMX
Hello, Carriers have an obligation to deliver within 48H-72H, when this is not respected, please contact our services at 09.72.39.05.37 so that we can file a complaint with our carriers and take the necessary steps to ensure your delivery is made as soon as possible. We sincerely apologize for this delay and remain at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I received the pit bike but not the 100% synthetic oil can. A bit disappointed, at the price per liter!
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Response from MiniMX
Hello, The shipment of your oil can is currently on hold, indeed we are currently out of stock. The VALVOLINE reception is expected at the beginning of the week. We sincerely apologize for this delay and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I placed two orders and with each order, an error!!!!
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Response from MiniMX
Hello, What were the errors made, have we resolved your various errors? Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
my package arrived open with no gifts
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Response from MiniMX
Hello, during transport packages sometimes suffer damage. If a product is damaged during transport, do not hesitate to contact our services at 09.72.39.05.37 to report it. The order preparers regularly include Mini MX stickers and other brands in the orders, but this is subject to stock availability. You can leave us a comment in your order so that we can take the necessary steps during preparation. Hoping to have met your expectations nonetheless. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
normal.
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Acheteur Vérifié
Rating: 2 out of 5
frankly not honest
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Acheteur Vérifié
Rating: 2 out of 5
Good site. Product well packaged. The downside, delivery not on the announced schedule.
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