The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I have nothing to say about the order itself, it's just issues with the elements that are scratched and marked, and I have a problem with a nut (nylstop) that does not tighten and spins in place. Nevertheless, customer service is responsive, they quickly sent me a new nut but not the right diameter. So I hope to have a positive return in the coming days.
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Geoffrey G.
Rating: 2 out of 5
following a purchase from 25/10/2025
Shipping postponed several times, until now customer service was responding, after receipt I have a motorcycle with a very poorly installed decoration kit, several bubble folds and other small defects, I left several messages but silence from them, I was until now 'satisfied' with the site but at the first difficulty no more response.
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Kevin D.
Rating: 2 out of 5
following a purchase from 02/12/2025
Very beautiful motorcycle but received with several parts damaged, the frame and the exhaust pipe are all damaged, very unfortunate
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Valrntin E.
Rating: 2 out of 5
following a purchase from 04/12/2025
I received my package in accordance with what was expected but received just the wheel in a cardboard box without any protection and the box was damaged and torn, so not great
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Enzo S.
Rating: 2 out of 5
following a purchase from 29/10/2025
Supply delay not well announced as well as the delivery...
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Karl D.
Rating: 2 out of 5
following a purchase from 14/11/2025
The order was extremely delayed. The motorcycle is good but the order took really too long and when we ask for a commercial gesture, we don't even get a response anymore. Really not professional at all
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Sylvain B.
Rating: 2 out of 5
following a purchase from 22/10/2025
More than a month delay on the delivery that I still have not received as of today! However, nothing to say about the person at customer service who is pleasant and available.
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Pierre Luc B.
Rating: 2 out of 5
following a purchase from 24/11/2025
Parts for sale on the site in a certain color (reinforced gold chain) arrived in another color (reinforced black chain) supposedly this type of part only exists in black, so why is it available in gold on the site
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Ludovic T.
Rating: 2 out of 5
following a purchase from 23/11/2025
I haven't mounted the product yet but it seems compliant. However, the delivery with the company Schenker is completely deplorable, they have no respect for their customers, they are pathetic.
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Jean Marc E.
Rating: 2 out of 5
following a purchase from 26/10/2025
Very late delivery. The product mentioned as in stock when ordered on 26/10 was not at all. Delivered only on 25/11.
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Alex D.
Rating: 2 out of 5
following a purchase from 07/11/2025
Not the right part
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Ludovic D.
Rating: 2 out of 5
following a purchase from 11/10/2025
Not well packaged, scratches on the casing. It's a shame.
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Emanuele D.
Rating: 2 out of 5
following a purchase from 07/10/2025
Bought pit bike crz 150 xduro shipping ok, but unfortunately telling me that the 150 drifin was no longer in stock I accepted to have the 150 xduro sent to me and I regret it very much, pit bike very toy-like, old type frame, very ugly suspensions, very ugly tires, very ugly riding position, do not buy it
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Adriano D.
Rating: 2 out of 5
following a purchase from 10/09/2025
Delivery delayed by 4 days
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Wilfried D.
Rating: 2 out of 5
following a purchase from 21/08/2025
Motorcycle arrived with stains on the seat, the plastic/deco kit protections removed as well as traces of assembly on the handlebars. No response from customer service since, it's a shame.
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Response from MiniMX
Hello,
We responded to your email of 17/09 at 07:07 on 17/09 at 10:52.
Your motorcycle has traces of assembly on the handlebars because your motorcycle is 100% assembled at the factory for all safety tests, tightening the clamp on a handlebar marks the aluminum from the assembly.
The minor stains on your seat are only related to dust from transport and the packaging of your Motocross.
We have submitted your request to CRZ but they can proceed with the changes of parts if it does not involve a major defect or breakage.
Concerned about your satisfaction, do not hesitate to contact us on a future order, we will offer you a commercial gesture/discount.
Best regards,
Mini MX
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Gael D.
Rating: 2 out of 5
following a purchase from 29/08/2025
Well received, but does not fit on 125 ycf pilot 2013, had to reuse the old support and cut the rod at the master cylinder and redo the threading
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Joshua D.
Rating: 2 out of 5
Delayed delivery
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Dylan J.
Rating: 2 out of 5
I still have not received the order, delivery too long hoping to receive it
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Stephane B.
Rating: 2 out of 5
The finish for the assembly
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Response from MiniMX
Hello, You ordered a silencer cartridge alone without a line, so there is no assembly on the product other than fitting with your line. Concerned about understanding your problem better, can you provide us with additional information? Best regards. The minimx.fr team
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David L.
Rating: 2 out of 5
I ordered a 150 yx cylinder head that arrived with a damaged gasket, so impossible to mount it, I had to return it, I requested an exchange and ended up with a refund, 3 days lost, not too happy
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Response from MiniMX
Hello, We understand your disappointment regarding the condition of the cylinder head and the inconveniences caused by this situation. Please know that your return is important to us and we are working to improve the quality of our shipments, we strive to increase protections especially on this type of product, sometimes our vigilance is not enough and damages can occur during transport. We strive to act as quickly as possible in such situations to proceed with the exchange, however despite our efforts some delays are unavoidable (return, preparation, shipping time). I hope everything is back to normal. Best regards. The minimx.fr team
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Maxence P.
Rating: 2 out of 5
Several times I had difficulty contacting customer service, they told me the motorcycle would arrive at their depot on that date and in the end it arrived two weeks later at their depot, and for the delivery of the motorcycle I did not have much follow-up and news after that and on the day of delivery at my place, the delivery person left because it was impossible to move the motorcycle which was all the way at the back of the truck with lots of pallets and other things in front, so because of that the delivery person left with it, I tried to contact him, no news, no rescheduled delivery, so I am still waiting, frankly disappointing.
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Ethan D.
Rating: 2 out of 5
Package not delivered on time
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Guillaume M.
Rating: 2 out of 5
I would like to be able to give my opinion on the product if I had received it. Carrier 0, no response on their number, no news. I will probably cancel
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Response from MiniMX
Hello, I am sorry to see that the delivery has not yet been made, we are contacting you today to resolve the situation, unfortunately we are closed on Saturday and Sunday and yesterday being 14/07 we are only becoming aware of the situation today. We are doing what is necessary with SCHENKER Sincerely, The minimx.fr team
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Benjamin O.
Rating: 2 out of 5
Wiring harness matching the criteria, but no installation diagram, anyone like me who does not have original wiring harnesses is stuck...
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Patrice F.
Rating: 2 out of 5
I received a NIBBI 24 carburetor to replace the apparently defective PZ 22, originally mounted on a Probike 125 SE dirt bike. Unfortunately, the carburetor is too big to be installed because of the starter. So here it is! A half solution! Since I am a stubborn person, I made parts to modify the carburetor mounting so that it works. I spent the afternoon on it. And indeed, it works properly, even with a 24 carburetor mounted on the original 19 manifold.
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Mairon L.
Rating: 2 out of 5
The inner tubes are not of good quality.
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Dylan B.
Rating: 2 out of 5
I ordered a fork clamp, the clamp is perfect but the screws do not match, impossible to use it. And the engine oil did not match the bottle I ordered, but for that, nothing disturbing, it's the same thing I needed, just not the right brand received. And for the kill switch, the on and off are reversed, during the installation I tried the wiring in both directions but the result is that I turn off the bike with ON and I turn it on when the kill switch is on OFF and it's impossible to reverse anything, just the box or the ON/OFF designation are reversed. Apart from that, out of the four items ordered, only one is fine. A bit disappointed knowing that I have already ordered from you and that I reordered precisely because of the trust I have in you.
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Jordan P.
Rating: 2 out of 5
I am still waiting for my order since 10/05/2025.
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Caroline G.
Rating: 2 out of 5
Customer service is very limited! Pre-order tracking information nonexistent. After buying 3 motorcycles, quite disappointed with the last order, it's a shame.
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Froville A.
Rating: 2 out of 5
Order placed on April 18 for a pre-order scheduled for May 15 was postponed to June, an email to notify was sent, delivery date expected from the delivery person is June 5 but still waiting, hoping for a commercial gesture.
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Jordan P.
Rating: 2 out of 5
The delivery is not fast enough, it says 48 hours to 72, I waited more than 8 days while I ordered 2 motorcycles for almost 3000 euros.
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Maxance F.
Rating: 2 out of 5
Arrived damaged, bad packaging.
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Armand C.
Rating: 2 out of 5
A considerable delay, an unpleasant customer service. I sent an email and have not received a response to this day.
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Response from MiniMX
Hello, It is important to emphasize in your case that we had no delay in preparing your order placed on 25/04, it was prepared and shipped the same day, you chose TNT transport which did not respect the 24H deadline, I am really sorry for this delay. We have made a complaint to TNT to be compensated and are waiting for their response. Please understand that this is independent of our will and that we do not intervene in the quality of TNT transport and apart from making a complaint, we cannot do anything more... Best regards, The minimx.fr team
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Nathan W.
Rating: 2 out of 5
Late delivery and request for additional fees for faster delivery. The title
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Response from MiniMX
pre-order
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Sebastien B.
Rating: 2 out of 5
initial was not clear in the first order. My son is getting impatient to receive his order placed a long time ago. Package not yet received so I do not know the state of this motorcycle? Best regards
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Maxime P.
Rating: 2 out of 5
Hello, All dates are indicated on the item sheet just above
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Response from MiniMX
add to cart
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Hadjer B.
Rating: 2 out of 5
as well as on the catalog selection of the site, I am sorry that you did not notice this information and we therefore proposed you another motorcycle available immediately, this one has been shipped and you should be delivered, you have access to your online tracking via your Mini MX account. Upon receipt, could you consider modifying your review of the item. Thank you in advance Best regards, The minimx.fr team
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Franck M.
Rating: 2 out of 5
Products with some traces
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Ludovic P.
Rating: 2 out of 5
Delivery times not respected. 3 days late...
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Bastien R.
Rating: 2 out of 5
Hello, Your order placed on 16/04 at 5:00 PM was shipped on 17/04 without delay in preparation, the selected delivery is Colissimo which on average delivers in 48h to 72h on working days. April 17 being a Thursday, the delivery occurred 48h
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Response from MiniMX
working days
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