The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
after shipment, that is Saturday 19/04 at the relay point. You picked it up on Monday, April 21 at your relay point. Your package did not suffer any delay and respected the indicated deadlines since it arrived 48h after shipment. If you want a faster shipment, we offer DPD FRANCE solutions that deliver in 24h to 48h at home or relay point. We remain at your disposal at 0972390537. Best regards, Mini MX
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Fabrice L.
Rating: 2 out of 5
The quad does not work anymore after 2 days, too bad because the aesthetics of the quad is really good, the starter is loose.
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Gilles F.
Rating: 2 out of 5
Too bad there are no clear answers regarding compatible parts with the order (supermoto wheel)
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Response from MiniMX
Package well received
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Côme G.
Rating: 2 out of 5
Catastrophic delivery. Expected at home but put at the relay point. Package widely opened to check the contents.......
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Noha L.
Rating: 2 out of 5
My air filter is fine, but my cylinder head gasket is unusable, with traces everywhere on it and a dent inside, it's not acceptable.
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Damien D.
Rating: 2 out of 5
Arrived on time.
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Florian T.
Rating: 2 out of 5
Engine received well but damaged with scratches on the aluminum casing, the protections inside the box are in pieces and no response by email for a commercial gesture or anything else.
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Masson G.
Rating: 2 out of 5
Top delivery with scheduled appointment, and that's the only thing that went well because the 48-hour delivery is a lie, we waited 3 weeks before receiving it, there was no stock as they boast.
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Response from MiniMX
Hello, I'm sorry that you experienced a return on a pre-order. We indicated the delay on a restock, particularly on the Mini MX BIG S and R range. We did our best to process the shipment upon receiving this model, which is now available in our stock among a large number of models. Best regards, Mini MX.
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Eric B.
Rating: 2 out of 5
The exhaust cartridge tip is not the right model and was broken in the plastic before unpacking.
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Jeremy P.
Rating: 2 out of 5
Customer service that doesn't want to hear anything despite very poorly printed stickers, a fork plastic rubbing, and bent radiator fins, and 1 screw that holds the front wheel axle is missing but will be sent. Customer service responds that it doesn't prevent riding, that given the price they are sold for, that's how it is. Strange response in my opinion.
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Valere F.
Rating: 2 out of 5
Disappointed, some parts are already damaged, the fairing is a bit scratched, left brake lever scratched, sticker on the bike poorly stuck. I have supporting photos if you wish to contact me. Thank you in advance.
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Vitor B.
Rating: 2 out of 5
Too long of a wait, two months.
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Alain B.
Rating: 2 out of 5
A part is broken after contacting customer service, the seller's response is that you broke it during assembly.
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Aurélien R.
Rating: 2 out of 5
Usually MiniMx is great, but here, I need a rear brake lever. It's stated to be compatible with all YCF models, but in fact, no. The thread diameter is 6 while for SP, my master cylinder rod is 8, so not adaptable...
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Remi M.
Rating: 2 out of 5
Until now I was satisfied with the site, but not this time.
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Sébastien B.
Rating: 2 out of 5
Still no delivery and no information about the delivery person.
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Jonathan S.
Rating: 2 out of 5
First order placed at the beginning of October, I did not receive the correct product, not matching the photo on the site. I am still waiting for my refund, I reordered thinking it was a mistake, which can happen, and now I still do not receive the correct product, identical to my return, so still not compliant with the balance bike.
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Chloé D.
Rating: 2 out of 5
Delivery longer than expected.
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Response from MiniMX
Hello, Your order was placed on 27/09 and shipped the same day. DPD France deliveries are in 24H/48H excluding Saturday. It was therefore delivered on 01/10/2024. I understand that you would have liked to receive it in 24 hours, but it was delivered in 48 hours. Best regards, Mini MX.
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Kalvin D.
Rating: 2 out of 5
Engine received is not the same as the model ordered, and on top of that, the kick seal was already faulty during the first start.
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Virginie F.
Rating: 2 out of 5
I did not receive my order in full. I am missing the most important and most expensive part.
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Response from MiniMX
Hello, We have taken your request into account and have immediately sent your Cylinder back on 26/09/2024. The package is on its way and should be delivered to you by tomorrow at the latest. You can check your order and its tracking on your Mini MX account. Order 1445067, tracking number 6A66588317268. We apologize for the inconvenience, but please know that we always do our best for our customers and react very quickly in case a product is missing from an order. We remain at your disposal at 0972390537 (free call). Best regards, Mini MX.
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Melissa B.
Rating: 2 out of 5
Battery completely flat, I had to buy a new one. At this price and for a new quad, it's really not great.
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Response from MiniMX
Hello, the battery may simply be discharged due to the fact that the quad remains in storage for a certain time, just charge it, it is not necessarily defective. Have a nice day.
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Samir O.
Rating: 2 out of 5
After placing the wheel, I noticed that it has a lot of play, which derails the chain and breaks it.
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Response from MiniMX
Hello, if you have play, it may be that you were missing a spacer or that the wheel was not adapted to your motorcycle. We are not responsible for how you mounted it, unfortunately. Have a nice day and feel free to call us if you need technical advice.
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Mathieu G.
Rating: 2 out of 5
Two stars because I received the bike in very good working condition, but after three months... And on the phone, I was given the runaround, one moment the bike had arrived at the port, another moment it would arrive at the port in a week, and so on.
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Any Rc B.
Rating: 2 out of 5
Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.
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Response from MiniMX
Hello, The site clearly states Delivery France Excluding Corsica, to avoid a delay in order processing, simply select France Corsica to be charged for the shipping cost, you can guess that we are obliged to charge an extra fee otherwise we cannot ensure the service. Regarding the validation and the delay, we sincerely apologize, the validation requires manual processing and we must have missed it and we sincerely apologize, the months of August are often accompanied by a reduced workforce and we strive to do our best, Mea Culpa it's our fault, do not hesitate to give us a call we are easily reachable all day long and for free. Wishing you a pleasant summer. Best regards, Mini MX
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Marine P.
Rating: 2 out of 5
We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...
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Emma S.
Rating: 2 out of 5
Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part
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Christophe J.
Rating: 2 out of 5
A week later, still not received the package even though it was scheduled for delivery on July 27. Disappointed, and my daughter even more
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Vincent M.
Rating: 2 out of 5
Good product, but no instructions... The chat directed me to a YouTube
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Riad D.
Rating: 2 out of 5
no information on adjustments or oil changes etc... too bad,
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Alexandre D.
Rating: 2 out of 5
I was assured that the tap corresponds to the purchased tank, but not at all, it was just necessary to check
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Response from MiniMX
The ordered parts are not the ones that arrived
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Julien T.
Rating: 2 out of 5
Hello, we apologize again for the inconvenience, a return label has been sent to you by email by customer service. Have a nice day
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Response from MiniMX
Lack of shipping follow-up and customer service: lack of seriousness. Following a request for follow-up, I am still waiting for a response. Thank you
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Alexandre B.
Rating: 2 out of 5
Hello, Some models were shipped directly by the suppliers (model KEROX), their interface does not have tracking information, we have made the request. The entirety of your order has been shipped and delivery is in progress. We apologize for the inconvenience and remain at your disposal. We wish you a good reception. Best regards, Mini MX
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Response from MiniMX
I received the motorcycle in good condition, I changed the engine oil and put gasoline in it. It starts well and holds the idle well except that at one point it turns off after about a minute. I checked the fuel supply and it is fine, I called you and you told me it was the carburetor needle to adjust but that is still not it, what to do
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Allan L.
Rating: 2 out of 5
Hello, just call us back if you can't adjust your carburetor, verified reviews are not customer service. Have a nice day :)
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Damien D.
Rating: 2 out of 5
For a motorcycle supposed to be delivered within 48 to 72 hours, having to wait at least 9 days is disappointing
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Adrien J.
Rating: 2 out of 5
The forks were very poorly packaged and damaged at the adjustment level but not the correct wheel axle diameter
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Billal B.
Rating: 2 out of 5
I ordered the 110 rookies monster edition and received the green Classic model! Very disappointed,
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Response from MiniMX
Product not yet received, I cannot give an opinion on it but the delivery is terrible
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Yoann B.
Rating: 2 out of 5
Hello, Delivery was made on 21/05, periods with public holidays disrupt the smooth running of a delivery, this is independent of our will. Thank you for your understanding. Best regards, Mini MX
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Response from MiniMX
Wrong parts, not the right color!
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Sabrina D.
Rating: 2 out of 5
Hello, The accelerator cables are standard and suitable for all displacements, for the clutch it only fits for starting in gear, often it is the 125cc YX, 140/150/160 and more that have this type of clutch. You ordered a black accelerator cable and a red clutch cable, what colors did you receive? Do not hesitate to contact us if you need technical information about spare parts. Best regards, Mini MX
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Response from MiniMX
Poor quality of the tank cap. It's the right size and yet it doesn't screw on and comes off. Return shipping costs are payable, it would cost me more to return it when the error is not mine. I also sent an email before my order for more information on another purchase, I never received a response. Quite disappointed.
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Loni B.
Rating: 2 out of 5
Hello, all dimensions and compatibilities are detailed in the product description, following the exchange with customer service, your tank is about ten years old, we are sorry if it does not match your old model. Have a nice day :)
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Jonathan S.
Rating: 2 out of 5
Disappointed with the order
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