The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I would have given 5 stars but on my last order from Thursday, the order was still being prepared despite the whole Friday to ship the order, thus blocking my weekend without parts. A bit disappointed knowing that I paid for express delivery at €12 and the express delivery that changes nothing because delivered at 4 pm in the afternoon while paying almost €12 for delivery.
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Response from MiniMX
Hello :) You ordered at 10:46 on Monday morning and you were delivered on Tuesday at 4 pm. Orders leave our place in the late afternoon, it's a 24-hour delivery, it's hard to do better... We do everything to process and ship orders as quickly as possible, it's difficult to do less than 24 hours as a deadline. See you soon anyway :)
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...
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Response from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.
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Response from MiniMX
Hello :) You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you :)
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Acheteur Vérifié
Rating: 2 out of 5
I am missing the deco kit, you told me you would send me one, you still haven't done it.
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Response from MiniMX
Hello :) Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.
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Response from MiniMX
Hello :) You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...
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Response from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible :) Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
Inner tube of poor quality, too fragile, valve that gave way without forcing.
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Response from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive :)
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Acheteur Vérifié
Rating: 2 out of 5
Average
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Acheteur Vérifié
Rating: 2 out of 5
The deco kit is poorly copied and does not fit at all on the opposite cover of the exhaust outlet. Moreover, the advice given for installation indicated to put a little soapy water before installation to be able to adjust the kit, but as a result, the kit no longer sticks... Anyway, it's a shame for this product.
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Response from MiniMX
Hello, we are sorry for this inconvenience. Have you contacted customer service to inform them of your installation problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Several parts not received in good condition.
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Response from MiniMX
Hello :) If there is a problem when receiving your order, you need to send us an email and customer service will take care of it. I just checked and I have no email from you. We look forward to hearing from you. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I recently ordered a clutch and front brake lever kit. It was clearly specified that it was CRZ finishes and even on the packaging it was written CRZ. But the front brake lever did not fit at all on the master cylinder of my CRZ 140 from 2018. A bit disappointed given the price and the time it took me to install it. Best regards, Tony
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Response from MiniMX
Hello :) It is specified that the levers are intended for a certain type of master cylinder. The fact that it is the same brand does not necessarily guarantee compatibility, as is the case with many things. The best thing when you have a doubt or cannot install a part is to call us; we are very available. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Carburetor received scratched on the intake side, starter of poor quality. Order linked to a customer service issue, it's not serious.
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Response from MiniMX
Hello, if there is a problem with the parts received for your customer service, do not hesitate to send us an email with photos. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
It is a 24 MM carburetor and not a 26.
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Response from MiniMX
Hello, we sell it with the indications from the supplier. If you are not satisfied with this product, send an email to customer service who will inform you of the procedure for a return and a refund. Our customers are satisfied with this product, and that is why it is for sale on the site :) I wish you a good day
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Acheteur Vérifié
Rating: 2 out of 5
Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.
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Response from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
The item is broken.
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Response from MiniMX
The item has been resent to you, we apologize for the inconvenience.
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Acheteur Vérifié
Rating: 2 out of 5
Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.
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Response from MiniMX
Hello :) You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
So my package was completely smashed as if it had been thrown. I paid 11 euros to be delivered the next day, I only received it on Wednesday, and when I called for a refund of shipping costs, they said it was not our fault, it was because of Chronopost. Anyway, it's the first time I order from this site, but I am really disappointed with the site.
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Response from MiniMX
Hello, we always do our best to satisfy our customers by shipping as quickly as possible. Unfortunately, we are dependent on carriers in some cases. I hope to see you again soon; do not hesitate to give us a call for your next order ;)
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I am missing a part in my package, yet I never bothered.
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Response from MiniMX
Hello, we are sorry for the inconvenience. We have received your email and we are taking the necessary steps. Have a nice weekend :)
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Acheteur Vérifié
Rating: 2 out of 5
Are there any fake parts that are damaged?
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Response from MiniMX
Hello, what is the problem, please? Have you made a request to customer service? [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
Order received with a cracked tank.
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Acheteur Vérifié
Rating: 2 out of 5
My package hasn't arrived
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Response from MiniMX
Hello, your order was delivered this morning, unfortunately, the carriers do not deliver on weekends, see you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
I received torn engine gaskets and damaged parts
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Response from MiniMX
Hello, I am sorry if a part arrived damaged, I do not see any email from you, please send us photos and we will do what is necessary as soon as possible to resolve the issue. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Delivery is terrible
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Acheteur Vérifié
Rating: 2 out of 5
Not very precise on the exact correspondence of items for different motorcycle models and the chat does not clarify more.
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Response from MiniMX
Hello, we always try to provide as much information as possible and respond accurately, I am sorry if the response you received did not meet your expectations, hoping to see you again very soon with us and do not hesitate to call if needed. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Ordered on Thursday evening, 24-hour delivery, so I should have received it on Saturday as I was told by email. On Saturday, an email saying I would only get it on Monday, then on Monday another email to finally receive it on Tuesday. Delivery needs to be reviewed...
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Response from MiniMX
Hello, I am really sorry for the delivery delay, unfortunately in some cases we are dependent on the carriers, we shipped as quickly as possible. See you soon at Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Trouble with the order of a 250crz 2023? Fork 150crz or sticker 150 on a 250crz. After-sales service shouldn't be disturbed too much during nap time
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Response from MiniMX
Hello, we have received the necessary items, just contact us to arrange the situation, there have indeed been some decoration hiccups on the motorcycles but these are only graphic elements and not parts. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Hello. Instead of having the order in 48h / 72h as specified at the time of the order, I received it 6 days later and because I went to pick it up directly at the delivery agency. Moreover, the boxes were torn everywhere. The calendar was bent on all sides. Honestly, it leaves something to be desired...
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Response from MiniMX
Hello :) you placed the order on 18/04 at 8:30 PM, it was therefore shipped on 19/04 in the afternoon and arrived at the Angers delivery agency on 21/04 at midnight, less than 48 working hours since it left our place, you chose to pick it up and therefore received it in less than 72h since it left our place, honestly it is difficult to do better, we always give our best to ship as quickly as possible even during this busy period. We are sorry if you were disappointed but we hope to see you again very soon! I wish you a good day
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Acheteur Vérifié
Rating: 2 out of 5
Half of the ordered parts do not match!
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Acheteur Vérifié
Rating: 2 out of 5
Very nice wheels, I mounted them perfectly and after 100 meters of riding the inner tube exploded (manufacturing problem)
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Acheteur Vérifié
Rating: 2 out of 5
I haven't received anything while waiting.
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Acheteur Vérifié
Rating: 2 out of 5
2 parts out of 5 ordered that I had to modify to fit
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Response from MiniMX
Hello :) the compatibility of parts can vary from one model to another, I advise you to call us next time before your order so that we can advise you better, as I do not see any email from you. Looking forward to it :)
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Acheteur Vérifié
Rating: 2 out of 5
We ordered a motorcycle and received a motorcycle of a different color. The after-sales service can do nothing for me and no response to my emails. Too bad considering the price.
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Response from MiniMX
Hello, we did not receive the photos we requested by email, that is why we did not respond. I invite you to send us the requested photos via email directly from your mailbox and we will process your request as quickly as possible as we do for each of our clients :) Waiting for your news, have a nice day [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
I give 2 stars because delivery costs are very expensive in addition to customs fees upon receipt
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Response from MiniMX
Hello, I am sorry but you live in Guadeloupe, we ship from mainland France, we cannot really be held responsible for customs fees or transport costs for such a distant destination ^^ We have the merit of offering you our products despite the distance :) See you soon
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Acheteur Vérifié
Rating: 2 out of 5
The box was smashed and my exhaust spring is missing
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Response from MiniMX
Hello, we are sorry for the inconvenience, however I do not see any emails from you and unfortunately if we are not aware, it is difficult to remedy. Do not hesitate to contact customer service [email protected] Waiting for your news :)
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Acheteur Vérifié
Rating: 2 out of 5
N/A
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Acheteur Vérifié
Rating: 2 out of 5
New engine new harness no ignition?
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Response from MiniMX
Hello, we have just received your email, the customer service will process your request as soon as possible
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Acheteur Vérifié
Rating: 2 out of 5
A punctured inner tube among the 2 received
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Acheteur Vérifié
Rating: 2 out of 5
The motorcycle I received is full of problems. Given the price, with the electric starter that doesn't work, a dead fuse, the deco kit glued hastily, this was my first and last order.
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Acheteur Vérifié
Rating: 2 out of 5
Too bad the line normally intended for a CRF 110 frame does not fit. I had to modify my original line for the mounting and alignment of the cartridge. The UNI air filter ordered in 51 for a 28 type PWK carburetor is too big, I had to tighten it all the way and still the hold is not great. I am a good customer with you. I hope to receive at least a commercial gesture from you for the inconvenience caused.
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Acheteur Vérifié
Rating: 2 out of 5
I bought a Lifan 125 engine, timing chain misaligned, valve clearance not good, with that I took the stage 2 ignition, the CDI does not work and neither does the coil
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Response from MiniMX
Hello, we are sorry if you encountered problems, however it is rare for the parts not to work. I do not see any email from you to customer service. The valve clearance is not necessarily set from the factory like on motorcycles, if you encounter difficulties in your assembly do not hesitate to contact customer service by pressing 3 to speak directly with the technician. Have a nice day
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