The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Delivery 24/48h not respected. We are still waiting for the motorcycles. Following the purchase of 2 motorcycles, we still have not received our loyalty points... the next order will be on SmallMx.
Translated reviews
Response from MiniMX
Hello, your order was placed on Wednesday 22, shipped on Thursday 23 with SCHENKER, depending on the distance vehicle deliveries are from 24H to 72H, the delivery occurred on Tuesday 28, which is 3 working days after shipment, it should be taken into account that the carrier does not deliver on weekends. I apologize for the misunderstanding regarding the delay, but the delay cannot be shorter... regarding your points they are automatically validated 14 days after shipment but we can force it which I am doing right now. We care about customer satisfaction and hope that this misunderstanding about the delay, despite being honorable, will allow you to trust us again. In any case, we will do our best to satisfy you. Best regards, The Mini MX team
A
Acheteur Vérifié
Rating: 2 out of 5
deliver between 48h and 72h you can pick it up
Translated reviews
Response from MiniMX
Hello, I see on the order tracking that there was indeed a bit of a long delay, we apologize for that, we are dependent on the carriers and unfortunately, unforeseen events happen. The indicated delays are a general average. Hoping that you are satisfied with the motorcycle. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
New fuel filter that leaks right after installation.... I hope for a commercial gesture from MiniMX.
Translated reviews
Response from MiniMX
Hello, I see that the customer service has processed your request hoping that you are satisfied. Have a nice day
A
Acheteur Vérifié
Rating: 2 out of 5
Engine is fine but I received a CDI that doesn't work so I'm quite disappointed...
Translated reviews
Response from MiniMX
Hello, we apologize for the problem, customer service will contact you to resolve it. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
Axle not the right size
Translated reviews
Response from MiniMX
Hello, what is the exact problem please? The size does not match the description?
A
Acheteur Vérifié
Rating: 2 out of 5
Package never received
Translated reviews
Response from MiniMX
Hello, it seems that your package is being returned to the sender, customer service will contact you to explain why the delivery could not be made in order to take the necessary steps. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
Despite a reactive presence on customer service (email, phone), there is a big issue with the knowledge of the material sold.
Translated reviews
Response from MiniMX
Hello, we apologize for the inconvenience, mistakes unfortunately happen, however we have done what is necessary by sending you the correct product. See you soon, have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
For the delivery, nothing to say. We received the quad in December, it was a gift for our son. First use today, no way to start it, impossible... Disappointment for our son and for us, given the price... The quad hasn't even been used yet and it already needs to go for repairs...
Translated reviews
Response from MiniMX
Hello, we are of course sorry that you encountered difficulties with starting it, did you call or send an email to customer service so that our technician could help you? [email protected] 09.72.39.05.37 Have a nice day
A
Acheteur Vérifié
Rating: 2 out of 5
Delivery received after a week
Translated reviews
Response from MiniMX
Hello, the delivery time for motorcycles is an average, it depends on your location and the availability of the carrier as well as yours for reception.
A
Acheteur Vérifié
Rating: 2 out of 5
Order marked as canceled although I received it, so double order
Translated reviews
Response from MiniMX
Hello, You only placed one order with us and you received it in double, is that the problem?
A
Acheteur Vérifié
Rating: 2 out of 5
After checking the package, I called the headquarters who told me to send an email to resolve the issue as quickly as possible. Since then, no news!!!
Translated reviews
Response from MiniMX
Hello, my colleague replied to you by email yesterday and took the necessary steps with a reshipment of parts, do not hesitate to check your spam or call us back but the necessary has been done. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
No parts matched my motorcycle so return at my expense of 15 euros very disappointed
Translated reviews
Response from MiniMX
Hello, we are sorry that the parts do not correspond but you should not hesitate to ask before making your purchase, our customer service is always available by phone to advise you. The return procedure at your expense is a normal procedure specified in our T&Cs. The refund for the parts is indeed in progress. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
The delivery was fast but disappointed with the product
Translated reviews
Response from MiniMX
Hello, is it possible to have a bit more precision on your dissatisfaction please?
A
Acheteur Vérifié
Rating: 2 out of 5
Part arrived quickly but mediocre quality
Translated reviews
Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
A
Acheteur Vérifié
Rating: 2 out of 5
The delivery took more than a week due to a lack of API between Oney and the minimx site. In the end, I had to prove that I had received a confirmation from Oney for my order to be processed when I was assured that the order would be processed as soon as the information was received from Oney. In short, poor handling and no compensation for the error.
Translated reviews
Response from MiniMX
Hello, We are sorry for this inconvenience, indeed as soon as we receive the Oney confirmation we process the order. Unfortunately, in your case, we had not received the information from Oney. I see that when you contacted us, customer service handled your request and was able to prepare your order that day so that it could be sent as quickly as possible. If you would like a commercial gesture, you can send us an email following the exchange you had to reopen the file.
A
Acheteur Vérifié
Rating: 2 out of 5
The descriptions are false
Translated reviews
Response from MiniMX
Hello, what is the problem encountered please?
A
Acheteur Vérifié
Rating: 2 out of 5
I stand by my position in maintaining that there are problems with my orders.
Translated reviews
Response from MiniMX
Hello, We are in the process of exchanging with you to resolve your issues.
A
Acheteur Vérifié
Rating: 2 out of 5
Out of 2 orders placed, each time there was a problem. Merchandise that remains of good quality. Very professional customer service and attentive. I only give 2 stars because I am partly disappointed not to be able to enjoy my parts as soon as I received them.
Translated reviews
Response from MiniMX
Hello, We are sorry for these inconveniences, we are doing our best to correct these problems so that they do not happen again, and we are looking for solutions so that you can use your products to the fullest.
A
Acheteur Vérifié
Rating: 2 out of 5
During the break-in of the new motorcycle bought a week and a half ago, the exhaust protector fell off, no spring to hold the exhaust
Translated reviews
Response from MiniMX
Hello, could you please send us an email before the customer service takes charge of your request? Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
It took a week to realize that the fork was not in stock with them. I paid for a fast delivery that they were not able to refund me
Translated reviews
Response from MiniMX
Hello, as discussed with you on the phone, we apologize for the inconvenience and hope to see you again soon with us. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
I did not receive the correct bearings and the handlebar is buggy
Translated reviews
Response from MiniMX
Hello, After checking, the picking corresponds well to the order placed, do not hesitate to send us an email with photos so that we can see your problem please. Waiting for your response. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
The site is good but after two orders with them, both are not the correct references (Mikuni jets not compatible and head gaskets either) might as well buy directly on Aliexpress + Impossible to make a return because the return costs are obviously at my expense, the handling and shipping costs at the time of order will probably not be refunded either, so in the end you will lose more money making a return than what you will recover.
Translated reviews
Response from MiniMX
Hello, we are sorry to see that you are not satisfied with your purchases. The customer service will get in touch with you to have a constructive exchange. Can you please specify what is your engine for the YX 52.4mm head gasket, round oil passage (important to avoid confusion with the oval passage of Lifan)? Also regarding the Mikuni jets, which carburetor are they not compatible with, a MIKUNI? Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
Missing screws for valve cover
Translated reviews
Response from MiniMX
Hello, could you please send us an email with a photo of what you received at [email protected] so that we can initiate the procedure to remedy the situation, please? Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
Mixed review, one product out of three is not great and does not fit directly without modification, among other things the ordered exhaust line is unsuitable for the received cartridge even though it's a set, engine protection cover modified as it does not fit all horizontal 4t engines without starter (crz125). ...
Translated reviews
Response from MiniMX
Hello, we are really sorry for this bad experience, the customer service will get in touch with you to remedy the situation. Have a nice day
A
Acheteur Vérifié
Rating: 2 out of 5
Still haven't received my order
Translated reviews
Response from MiniMX
Hello, we are sorry for the inconvenience, your package is currently being cleared through customs and will arrive shortly. Have a nice day
A
Acheteur Vérifié
Rating: 2 out of 5
I spoke to the person on the phone to be sure of my order and in the end one part does not match at all
Translated reviews
Response from MiniMX
Hello, we are sorry if there was a problem with your order, the customer service will contact you to find a solution. Have a nice day
A
Acheteur Vérifié
Rating: 2 out of 5
Big scammers, lie about the products but fast delivery
Translated reviews
Response from MiniMX
Hello, we are sorry if you were not satisfied with your purchases, the customer service is available at 0972390537 if you wish to exchange. Have a nice day :)
A
Acheteur Vérifié
Rating: 2 out of 5
Customer service gives wrong information and responds 1 out of 5 times
Translated reviews
Response from MiniMX
Hello, we are sorry if any information provided by customer service was incorrect. To better understand your dissatisfaction and always with the aim of improving, what information was conveyed to you? Please note that we are open from Monday to Friday from 9 am to 6 pm and that we respond to all our customers. Our sales team is located in our offices in France and answers all calls during opening hours non-stop. It may happen that all lines are occasionally busy, but we always end up responding. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Hello, the length of the spacers that were sent is not the same as that indicated on the page
Translated reviews
Response from MiniMX
Hello, we are sorry for this inconvenience, could you please send us the length of the spacer received by email to [email protected]? We will then be able to correct our mistake, thank you. Best regards, Mini Mx
A
Acheteur Vérifié
Rating: 2 out of 5
I did not receive the output sprocket that I ordered and the rim that I ordered is too small
Translated reviews
Response from MiniMX
Hello, we are sorry for the inconvenience caused, customer service has tried to contact you to resolve the issue. We look forward to hearing from you :) The MiniMX team
A
Acheteur Vérifié
Rating: 2 out of 5
I did not receive all my items, even though the site says delivered
Translated reviews
Response from MiniMX
Hello, we are sorry for this inconvenience. If items are missing or if you have not received your order, we invite you to contact our customer service by email at [email protected] directly from your email box. Best regards, Mini Mx
A
Acheteur Vérifié
Rating: 2 out of 5
Delivery 48/72h I was there to pick it up a week later directly at the delivery depot otherwise I would have received it another week later
Translated reviews
Response from MiniMX
Hello, we are sorry for this inconvenience. The delivery time of 48/72h is an estimate based on the average delivery time observed. It may happen that it is longer, especially during summer periods. Best regards, Mini Mx
A
Acheteur Vérifié
Rating: 2 out of 5
Hello disappointed engine damaged upon receipt message already sent to your customer service
Translated reviews
Response from MiniMX
Hello, we are sorry for this inconvenience, we have responded to your request, however, we have not received a response from you. Best regards, Mini Mx
A
Acheteur Vérifié
Rating: 2 out of 5
My package took 1 month to arrive. For an amount of 400 euros and all the inconveniences, they gave us a commercial gesture of 10 euros. I find it abusive.
Translated reviews
Response from MiniMX
Hello, the carrier lost your package, we opened a dispute, they conducted searches, we are sorry that it took so long. However, as soon as we received the results of the search, we sent you a motor as quickly as possible. Best regards, Mini Mx
A
Acheteur Vérifié
Rating: 2 out of 5
A site that is usually very fast on delivery and a reasonable quality-price ratio, but this time it has been more than a week since I have heard about my order, disappointing.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Packaging box torn with visible plastic, poorly notified delivery.
Translated reviews
Response from MiniMX
Hello, We apologize for this inconvenience. If one or more items are damaged and/or missing, please contact customer service at [email protected] so that we can take the necessary steps, thank you. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Way too many out of stock items.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Damaged handlebar.
Translated reviews
Response from MiniMX
Hello, We sincerely apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
A
Acheteur Vérifié
Rating: 2 out of 5
Return much too complicated.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
NOT THE RIGHT PRODUCTS ORDERED.
Translated reviews
Response from MiniMX
Hello, In case the ordered products do not meet your expectations, do not hesitate to return them, we will issue a refund. Best regards, Mini MX
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 