The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, in a constant effort to improve our products and your customer experience, do not hesitate to share your feedback with us. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Honestly, it's all Chinese in the entire order I placed, the clutch cable broke like nothing, the ball must have been poorly crimped because it broke on the first use, so I will modify it if they send me the same one.
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Response from MiniMX
Hello, have you contacted customer service regarding your cable? Our product ranges are from entry-level to high-end (when it exists), regarding engine parts, all suppliers are Asian, Lifan is a Chinese manufacturer, so their parts are as well. Moreover, all entry-level parts for Pit Bikes are also. However, you can take a Pro Taper clutch lever, a Formula brake kit if you are looking for superior quality. Please note that you can return products that do not meet your expectations and we will refund you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Ordered the wrong product by mistake, I called the platform, they will take it back but at my expense (still have to pay 6€ for return), and no refund. Disappointed, what a shame.
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Response from MiniMX
Hello, indeed we take return costs in cases where the product is not compliant. Unfortunately, we cannot offer return costs in every case. Also, we refund upon receipt of the product, we do not quite understand your comment: "and no refund"? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I received an item that was not the color ordered. This color was precisely the one I did not want. The one received is not nice. But delivery times and locations were respected.
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Response from MiniMX
Hello, we apologize if the shade does not meet your expectations, our choice remains limited on this product. We will pass on the information to take a more current photo. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
The hub of the rim was scratched as if it had already been used and the rim was really warped, I had to check completely.
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Acheteur Vérifié
Rating: 2 out of 5
The quality of the kick I ordered is unacceptable. The locking screw was poorly machined and does not allow the kick to be securely held...
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Acheteur Vérifié
Rating: 2 out of 5
Well received but the head of the cleaner was broken.
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Acheteur Vérifié
Rating: 2 out of 5
I think I will not recommend because when I made my first order to buy my motorcycle, I was supposed to receive a sticker sheet as a gift because I paid 600 for my motorcycle, the least you could do is have a gesture, a gift, but the worst part is that I got nothing and you charged me 19€ for it. I have told you several times and I still have nothing. I placed another order two weeks ago and still no gift, my sticker sheet, even if it's not a monster, I don't care, I'm not difficult, I'm 34 years old so I know politeness, so I remain polite but I hope you will send it to me. Yes, I am disappointed, it's been almost a year after all, thank you.
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Response from MiniMX
Hello, gifts must be selected when you place your order, it is unfortunately within the limits of available stock. I checked your customer account and you did not pay for the sticker sheet selected as a gift because the sheet costs 19€ but you also received a discount of 19€ (19-19=0€, see invoice on your customer account). Unfortunately, this product was unavailable as a gift at the time of your order and we apologize for that. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Damaged product
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Response from MiniMX
Hello, First of all, I apologize for the inconvenience, have you contacted customer service to report this? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Package received as agreed, but 3 items that were in the package are damaged! I sent an email to find out what to do in this case and I have not yet received a response...
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive them at home, I had to go to the post office disappointed
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Response from MiniMX
Hello, You selected Colissimo POST OFFICE as the delivery method. It is therefore completely normal that your package was delivered to the post office. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a carburetor for a 125 dirt bike and when I install it, it touches the engine, pffff nonsense, if you don't sell the right parts, if this happens again, I will go elsewhere!!!
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Response from MiniMX
Hello, If the carburetor touches the engine, the problem is not the carburetor but the intake manifold. The carburetor is suitable for a 125cc engine (although a bit small, you could install a larger type MIKUNI 26mm). Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Very easy to find items on the site. Very fast delivery: 2.5 days. However, the two clutch levers are not mountable because the machining was poorly done, I had to file the parts to be able to mount them.
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Acheteur Vérifié
Rating: 2 out of 5
I bought a motorcycle some time ago that broke down after the first wash...
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Response from MiniMX
Hello, Indeed, be careful to properly protect your electrical parts on your motorcycle, cover your exhaust, protect your air filter and carburetor. If you wish to obtain technical support, do not hesitate to contact us again. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Delivery was compliant and very fast, unfortunately I have a problem with the motorcycle, no engine adjustments have been made, the motorcycle does not run, it stutters, I strongly advise against buying your motorcycle online!
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I would have liked to give 4-5 stars with previous orders but in the last order the two exhaust cartridges are scratched and the end is broken and
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Response from MiniMX
Hello, First of all, please excuse us for the inconvenience, have you contacted customer service to report this? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Good site but received incomplete order, product loss on the way
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Response from MiniMX
Hello, We apologize for this inconvenience, have you contacted customer service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Missing a part in the order
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Response from MiniMX
Hello, Have you contacted customer service to report this? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Package received that does not correspond to the order
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Response from MiniMX
Hello, What motorcycle do you have? The KLX type plastic kit is only compatible with KLX type Pit Bikes. Would you like to return your product? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I had ordered parts, okay they came but there are parts that were torn and others I feel were already used
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Response from MiniMX
Hello, Have you contacted customer service? Would you like to return the product? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
3 of my items need to be returned because the description of the items is not precise enough and these items do not correspond to my motorcycle, despite contrary indications in some descriptions. The site itself is well done and the delivery is perfect too. But the lack of precision in the descriptions means that I often have to return my items, which costs me money and greatly disappoints me. Moreover, I contacted you by phone for additional information on the correspondence of the items with my motorcycle, I was redirected to the online chat which told me to look directly on my motorcycle, in the end I have no additional information. Very disappointed with this order.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a performance ignition kit that arrived on time but the wires of the wiring harness were poorly crimped and came undone when I tried to connect them. The terminals of the coil also broke. I had to redo all the connections. In addition, the anti-parasite was damaged and broke when I put it on the spark plug. I had a start of dialogue with customer service who asked me questions about my problems but after answering I received no response...
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Acheteur Vérifié
Rating: 2 out of 5
More than 1 week for preparation
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Response from MiniMX
Hello, We were moving from 01/25 to 02/08 inclusive, all our orders resumed shipping the week of 02/08. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
delivery in 2 weeks I ordered a poster for €1 instead I received a pair of valve caps lol ... it's getting worse unfortunately.
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive my 12" wheel air chamber
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Response from MiniMX
Hello, Did you contact the sales and customer service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Disappointment, very long delivery time additional payment for express delivery 24/48h not blocked on their site despite the move. After calling after 15 days, I was told that my parts would be shipped on Monday without fail received Friday (5 days later) total delay 3 weeks!!! Not very serious .....
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Following my order, I was called and told that the color chosen for my gloves is no longer available, forced to take another color. Following that, I received my package where my boot bag is torn, following that I was given a voucher for the amount but no more bags available, so I end up with gloves not in the right color, an unusable boot bag, and a voucher on a site where there is nothing left at a low price or items that interest me.
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Acheteur Vérifié
Rating: 2 out of 5
The plastic kits were not the right size
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Response from MiniMX
Hello, You purchased plastics for YCF 50A compatible only for YCF 50A. If your plastics are not the right size, it means you took the small YCF and you probably have a normal YCF model.
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed by the lack of dialogue and the delivery time
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Scratched piston! So not great but fast delivery on the other hand
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Response from MiniMX
Hello, We apologize for the inconvenience, have you contacted customer service to report the problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I was refunded following a first order that was displayed as in stock but was not and I waited 17 days for my order
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Response from MiniMX
Hello, As indicated on the website, we were moving from 25/01 to 08/02, all shipments resumed on 08/02, this explains the extended delay on your order. We indicated this in several places on the site, we apologize if you did not notice this information before confirming your order. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
You sell lots of things but nothing matches!
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Response from MiniMX
Hello, You took a two-pin electrical harness, so you need a 2-pin CDI, but if you install it on a one-pin CDI, it will definitely not be compatible. If you wish, you can download a return slip at the bottom of the site to return them for a refund.
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Acheteur Vérifié
Rating: 2 out of 5
My son rode for 10 minutes on a quiet path and all the spokes are broken results no more rim very disappointed
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Response from MiniMX
Hello, Have you opened a customer service ticket? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Ignition broken upon receipt
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Response from MiniMX
Hello, Did you derail? Did you make a customer service request? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Box arrived half broken engine upside down oil spilled everywhere
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a rear rim, and the rim was all damaged and looked like it had already been used, so mixed review :/
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Response from MiniMX
Hello, We apologize for the inconvenience, have you opened a ticket with customer service so they can address your issue? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Package delivered late even though I paid for it to arrive earlier.
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Response from MiniMX
Hello, GLS offers delivery in 24H to 48H. The guaranteed 24H express is offered by TNT. Your delivery shipped on 14/12 was delivered on 16/12 (according to your tracking). We apologize if the transport offer created confusion and invite you to choose TNT if you want guaranteed 24H delivery. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Damaged exhaust when opening the package
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Acheteur Vérifié
Rating: 2 out of 5
No more assembly on the handlebars, lazy work and without skills.
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Response from MiniMX
Hello, If the product(s) do not suit you, I invite you to proceed with the return. If you are looking for quality handlebars, I invite you to select STARBAR, PROTAPER, NEKEN, the manufacturing is significantly superior. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a semi-auto engine and received a manual engine
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Response from MiniMX
Hello, Are you sure? because we do not have a manual in 88cc. Semi-automatic engines do not have a clutch lever on the engine and clutch cable/lever on the handlebars, however, you still have the gear selector to shift through the 4 gears. Do not hesitate to contact us at 0972390537 from Monday to Friday from 10am to 7pm so we can verify the compliance of your product. Best regards, Mini MX
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