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A
Rating: 4 out of 5
Quad received late but customer service is top and my son loves his new Quad
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Very fast shipping but forgot to provide the wheel fixings, too bad
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Response from MiniMX
Hello :) it is not an oversight, it is only delivered like that as specified in the description. Have a good day
A
Rating: 4 out of 5
Everything is perfect, except for the delivery. The delivery person was rushed, not nice and dropped the package!!!! Fortunately, the motorcycle is very well packaged.
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A
Rating: 3 out of 5
I was supposed to receive a sticker that was not included in the order, the skid plate is of very low quality... Disappointed.
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Response from MiniMX
Hello :) you did not select the gift, that is why you did not receive it, call us on your next order and we will add it without any problem. Have a good day
A
Rating: 4 out of 5
Order not received yet
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A
Rating: 4 out of 5
Always on top. Order processed quickly and very responsive customer service. I recommend.
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A
Rating: 4 out of 5
So, great experience, the delivery times are correct. However, this is the third order I have placed, and for a certain amount on each order, I was told I would receive a gift (minimum sticker) I never got it, having placed my last order over 100 euros still nothing.. Apart from a great site but I wanted my gift!
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Response from MiniMX
Hello :) you need to select the gift to get it !! :) call us next time so I can check that you have included it in your order :)
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
I generally manage to get what I want, just the searches are quite hard to find certain specific parts and I only had one problem in one delivery out of 5 so overall satisfied
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Quality site and motorcycle received on time. I recommend
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A
Rating: 3 out of 5
I ordered one size and received another size. No response to my request if my initial size was available!
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A
Rating: 4 out of 5
Hello, I would have liked to receive at least one sticker
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A
Rating: 4 out of 5
Good site where I regularly order
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A
Rating: 4 out of 5
Good, but on my motorcycle order, I would have appreciated being able to make an appointment before delivery, rather than the delivery person coming for nothing the first time. There is also a missing dust cover (I have one in stock fortunately) but it's a shame so that's one star less.
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A
Rating: 4 out of 5
Speed of shipping, kudos to the seller/shipper, GLS always lagging behind but delivered anyway!
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A
Rating: 4 out of 5
Parts perfectly packaged, quality parts 'like original' 100%, information received from your services to see if it was compatible = bad, pickup point colisimo = bad, see email sent
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Responsive team
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Thank you for the received order, just I find it disappointing not to have the right description regarding a complete engine which I expected to receive a cone and not an original air filter....
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A
Rating: 3 out of 5
Very fast delivery. The only downside is that a bottle of oil, although well packaged, leaked in the package.
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Response from MiniMX
Hello, send us an email with a photo and we will do what is necessary :) the carriers are not very careful... have a good day
A
Rating: 4 out of 5
Small defect at the level of the right footpeg, the return spring does not work and it seemed to me that I was supposed to receive a gift when I placed the order.
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A
Rating: 4 out of 5
Very interesting and correct site. Delivery in 1 week, so excellent. Only downside, I did not receive the stickers as gifts.
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Response from MiniMX
Hello I think you deselected it without paying attention because I do not have it in your order it happens, next order you give us a call and we will add it without problem :) have a nice day
A
Rating: 4 out of 5
Beautiful site, well made, easily finds the sought items.
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A
Rating: 3 out of 5
I would have gladly given 5 stars for the ease of use of your site, as well as the friendliness of the people I spoke with. But paying for 3 wheels to receive 2, due to the poor work of your delivery provider and not being kept informed makes me feel like I am 'the fool of the joke....
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Response from MiniMX
Hello :) we have opened a dispute with the carrier, we are sorry for the inconvenience but we did indeed ship you 3 wheels as you ordered. We will get back to you as soon as the problem is resolved. Have a good day
A
Rating: 3 out of 5
Damaged control handle, defect on top
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A
Rating: 4 out of 5
The scratch plastic to put on the motorcycle handlebar was broken and we did not receive the stickers that were gifts I find that a shame given the price paid.
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Response from MiniMX
Hello :) for the scratch plastic, please take a photo and send it to us by email, we are good but we can't guess the problems.. this way we will also send you the stickers because they were not selected in your order as you thought. I await your news. Have a nice day
A
Rating: 4 out of 5
Not received but 1660 loyalty points
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A
Rating: 4 out of 5
Pleasant site and compliant material
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A
Rating: 4 out of 5
Rather well packaged, fairly quick shipping.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Quick and efficient customer service despite a motorcycle arriving with a scratch on the exhaust and on the right front fork
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Front brake shoe broken and does not start
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Response from MiniMX
Hello :) you contacted the technician and your problem has been resolved. Have a good day :)
A
Rating: 4 out of 5
A variety of choices and competitive prices.
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A
Rating: 4 out of 5
Good products
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A
Rating: 3 out of 5
I received the cartridge but did not receive the accessories to fix it as shown in the photo
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A
Rating: 3 out of 5
Lack of transparency on prices. I waited for the famous Black Friday to order thinking I was getting a good deal. The following Monday the motorcycle I bought cost 200 euros less. With the promo code, I would have saved about 100 euros on the vehicle. So obviously disappointed. I was thinking of buying a helmet too, but I bought it elsewhere.
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A
Rating: 4 out of 5
Satisfied. Fast and correct. Just a scratch on a new plastic. Too bad
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