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A
Rating: 3 out of 5
Very good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
3 star reviews
Reset filtersA
Rating: 3 out of 5
I ordered complete wiring harness CDI switch, I have no ignition, CDI problem I think
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A
Rating: 3 out of 5
Great site
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A
Rating: 3 out of 5
Very good
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A
Rating: 3 out of 5
Plastic kit not completely unhappy but otherwise good product
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Rating: 3 out of 5
Circuit breaker does not work
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A
Rating: 3 out of 5
Still waiting for my calendar which was not included in my order
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A
Rating: 3 out of 5
For the delivery time no worries but there was no manual in the box, it was sent to me by email but not exactly the same model of motorcycle so I had to manage and be in doubt about having assembled the motorcycle and the rear wheel tire correctly or if it is defective, I don't really know, plus there is something loose in the wheel, otherwise for the rest the motorcycle is good for the price
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A
Rating: 3 out of 5
I did not receive my calendar as a gift in my order
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A
Rating: 3 out of 5
The levers are of good quality just to check the tightening of the screws beforehand because I lost one on the first outing
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A
Rating: 3 out of 5
I received a damaged rear wheel, bent, and maybe already mounted. I was asked to return it but after almost a week I have no news...
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Rating: 3 out of 5
Fast delivery but mixed feelings about the parts
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Rating: 3 out of 5
Available
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A
Rating: 3 out of 5
fast delivery
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A
Rating: 3 out of 5
The quality of the products is good and the prices are reasonable. But there is really a lack of the possibility to check the compatibility of the parts with each other.
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A
Rating: 3 out of 5
I was not informed that my package had arrived at the pickup point so the order was returned to minimx. I had to place a new order and the price of the product has significantly increased and moreover for this package too I was not informed.
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A
Rating: 3 out of 5
Correct delivery
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A
Rating: 3 out of 5
I paid for next day delivery by 1 PM at the latest and I only received it the day after tomorrow. I contacted customer service who found no solutions or compensation
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Response from MiniMX
Hello, you chose a standard Chronopost delivery, so it is normal that you did not receive it the next morning. The order was prepared less than two hours after you placed it and it was shipped the same afternoon and delivered in less than 48 hours, we do everything to avoid wasting time and to satisfy you as quickly as possible. Have a nice day :)
A
Rating: 3 out of 5
already ordered from you and no problems, but this time for the order placed on the 12th I still haven't received anything, often the problem with CHRONOPOST and their tracking is mediocre. That's why 3 stars otherwise I would have given 5 stars
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A
Rating: 3 out of 5
The quality-price ratio is perfect, the site is intuitive, easy, the delivery time is respected,
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Rating: 3 out of 5
Very good site, good responsiveness for the order, I received my motorcycle in 6 days
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Rating: 3 out of 5
Good discount on products but unfortunately I received my helmet with defects.. not too serious but annoying nonetheless.
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Rating: 3 out of 5
Fast shipping but the item has already been used. And since the return is at my expense...
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Rating: 3 out of 5
I received the complete wheel but the problem is that the rim was very damaged. Otherwise it's okay.
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A
Rating: 3 out of 5
The site is great, nothing to say, the customer service is great and responsive. However, during the assembly of the quad I had some surprises, while mounting the front cover on the handlebar axle I had to bend the mounting bracket so that the fairings do not rub and the same at the seat level. For a product at €600 on sale I find that a bit mediocre. Nothing justifies the additional €200 for the same type of quad on other sites. (ps: the gift product was not there but that's a detail)
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Response from MiniMX
Hello, we are sorry for these inconveniences, the customer service will get in touch with you so that we can discuss the problem and we will of course resend your gift. Have a nice day :)
A
Rating: 3 out of 5
part received does not match the photo on the site
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Response from MiniMX
Hello, what is the problem please?
A
Rating: 3 out of 5
I received a defective part, rear brake master cylinder, poor quality.
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A
Rating: 3 out of 5
Good site but a very big mistake on a cylinder head gasket, the chat bubble in the bottom left is not great, if you do anything else during a conversation, even just the phone, it turns off and you surely leave the conversation and cannot rejoin it, yet there is good responsiveness after a request to go through email one day between each response, so almost.
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Rating: 3 out of 5
Products matching the search, except for the front brake lever which was too wide, but it does the job.... Received my order in 2 days, great. Thank you team.
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Rating: 3 out of 5
It would be better to detail the description of the parts. When ordering a brake caliper, it was not mentioned that the brake pads were delivered with the caliper. There are not enough spare parts, such as wheel axles that go with the forks, or screws for the brake calipers or the attachment to body elements. Delivery times are good.
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Rating: 3 out of 5
The line is adaptable, a cut is mandatory for a 125 sx, the silencer is really big. Otherwise nice and sounds nicer.
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Rating: 3 out of 5
Correct
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Rating: 3 out of 5
I returned the hose, it was not the right one and I have a problem with the CDI V2 reprogrammed.
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Response from MiniMX
Hello, Our customer service has satisfied you.
A
Rating: 3 out of 5
First time on it, rear wheel inner tube that is flat while the complete wheel is 'new'.
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Response from MiniMX
Hello, Could you please send us an email so we can look at the problem [email protected] have a good day
A
Rating: 3 out of 5
I am on my 4th motorcycle ordered from you for a discount voucher of 27 euros, I find it very poorly placed on your part even though the motorcycles are of very good quality hoping to receive a good gesture from you.
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Response from MiniMX
Hello :) You should have many more loyalty points, could you contact customer service so we can look into it and remedy the situation. We await your call. Have a good day 09.72.39.05.37
A
Rating: 3 out of 5
Rather correct
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A
Rating: 3 out of 5
Fast delivery, only problem I ordered a blue cable I received a black cable without being notified while the item is marked in stock on the site. Otherwise nothing to complain about.
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Rating: 3 out of 5
It's a shame there aren't as many spare parts for all the machines sold, plastic kit, deco kit, air filter, oil filter, etc. I hope there will be more choices in the future.
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Rating: 3 out of 5
Good product but in terms of delivery they are not on time, I made an express order for the next day and I only received it 4 days later.
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Rating: 3 out of 5
The site lacks categories for searching for parts. Also, before there was a small sticker that was provided with the order, it's not much but it always feels good to have a little gift.
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Response from MiniMX
Hello, the parts are divided into 13 categories, themselves divided into subcategories, hard to be more detailed... Adding the sticker is always possible in the cart when you place your order as a gift. Have a good day :)