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A
Rating: 3 out of 5
Received engine with a slight crack on the gray coating but overall it's very good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
3 star reviews
Reset filtersA
Rating: 3 out of 5
Fast delivery, however when I assembled the motorcycle the fork was slightly scratched as well as the handlebar, and also the large gray hose coming out at the back of the engine was pierced
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Response from MiniMX
Hello, we are sorry for this inconvenience. We invite you to contact our sales team who is available from Monday to Friday from 9:00 AM to 6:00 PM.
A
Rating: 3 out of 5
Delivery was perfect but a few products need to be reviewed
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A
Rating: 3 out of 5
I placed an order, the seals were in stock, and in the end, they contacted me saying that the product is out of stock. Anyway, a bit disappointed.
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A
Rating: 3 out of 5
Delivery times are way too long!
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A
Rating: 3 out of 5
Fast delivery but tire of very poor quality, the rubber is already very worn out
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A
Rating: 3 out of 5
Still haven't received my order after 1 week of waiting.
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A
Rating: 3 out of 5
The site is good but the products overall are not great
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A
Rating: 3 out of 5
I have a 200 cc 4-stroke engine and I received a gasket kit half 150 cc half 100 cc and I'm missing the top engine gaskets, however, quality products so I recommend but specify the order well
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A
Rating: 3 out of 5
Very good bike only there was a fuel leak, too bad
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A
Rating: 3 out of 5
Email sent to customer service without a response from them
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A
Rating: 3 out of 5
I am disappointed because I bought a new Kayo TT 140 and received it with a cracked fender and Minimix found a solution to refund me 20 euros for a bike bought new, I would have thought they would send me a fender but no, it's not important, it doesn't hinder riding but I received my package damaged and that's a shame otherwise very professional team and very good quality material I recommend them Franck
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A
Rating: 3 out of 5
.....
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A
Rating: 3 out of 5
Package really damaged plus I received the poster instead of a sticker
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A
Rating: 3 out of 5
I received my bike well but the packaging was in poor condition and the handlebar foam was missing.
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A
Rating: 3 out of 5
The chain was really too long!!!
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Response from MiniMX
Hello, you need a chain breaker to shorten your chain. Best regards, Mini Mx
A
Rating: 3 out of 5
Very good until this last order. The product received does not match the order. Too bad
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A
Rating: 3 out of 5
More than 5 years that I started on this site, never had any issues
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A
Rating: 3 out of 5
All the ordered products arrived on time but several screws and the fixing pads to secure the handlebar protectors were missing
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A
Rating: 3 out of 5
Delivery quite fast, I was quickly refunded for my return but the shipping costs remain at my expense even though I was told via chat that the brake caliper was adaptable for my bike, which it is not. My brake disc arrived bent, they sent me another one. I would give 3.5
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A
Rating: 3 out of 5
No problem with the site and delivery. However, I ordered a 6mm hose and 6mm clamps, and there is no one with a brain who tells me that in one case it's the inner diameter and in the other case the outer diameter. Anyway, I had to throw away the clamps... We are reaching the limits of the mail order principle...
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A
Rating: 3 out of 5
Error on a brake refurbishment kit. Instead of 1 piston, I received the wrong kit
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A
Rating: 3 out of 5
The overall services offered around your products are not up to the visibility you have on the internet, lack of information on the products and qualified personnel to answer technical questions, or a lack of involvement from them. However, the site is clear and the choice, despite stock shortages due to the health crisis, remains quite broad.
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Response from MiniMX
Hello, Thank you for your feedback and we strive to improve our product descriptions daily. Can you tell us which product(s) you lacked information on during your purchase? Some of our collaborators are technicians, do not hesitate to ask for technical service during your calls or through the pre-selection to be connected with the right person. We are doing everything we can to train our new collaborators so that they can quickly advise you on your purchases. Also, feel free to contact us by email or via the Q&A form to get a quality technical response. Best regards, Mini MX
A
Rating: 3 out of 5
Not very good
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A
Rating: 3 out of 5
quite a few out of stock
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A
Rating: 3 out of 5
Looking forward to the restock of spare parts
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A
Rating: 3 out of 5
Looking forward to the restock of spare parts
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A
Rating: 3 out of 5
The site is well done, easy to search
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A
Rating: 3 out of 5
Hello, top service, delivery on time, however I don't know if it was during delivery or leaving the depot, but the motorcycle had a dent on the exhaust
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A
Rating: 3 out of 5
I was delivered without the foam plastic and the engine cover was cut to say that it is cut
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Rating: 3 out of 5
I waited a long time for the stock to be replenished but I finally received my mini mx, I am generally happy because it works really well, it is beautiful but I had a few surprises upon receiving it, my clutch lever didn't hold because the threads were disintegrating (I put longer screws with bolts and it does the job) the cover was roughly cut with a grinder to fit my motorcycle (for a new product it's not great, so I finished it myself), I received a handlebar foam but without the cover for it, my throttle has a notch as if there was a burr left. Apart from these little problems, it's great, the motorcycle works really well and I had a lot of fun in the forest, I can't wait to ride in the coming days.
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A
Rating: 3 out of 5
Too much time to receive my motorcycle, and I still haven't received my famous VIP card.
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A
Rating: 3 out of 5
The site itself is fine but long wait for reception
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Rating: 3 out of 5
Very good motorcycle, of very good quality and very pretty. A few small drawbacks to note, such as no assembly guide to assemble the motorcycle. For people who don't know much about mechanics, they will have to turn to professionals. Otherwise, delivery was perfect, the motorcycle very well protected, etc...
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Rating: 3 out of 5
I paid 11 euros for delivery to be delivered within 24 hours, I received my package 3 days later... good service nonetheless
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A
Rating: 3 out of 5
Compliant with the order, disastrous deliveries and without competence, package received damaged and with three days in between (yet everything was supposed to arrive at the same time, extra paid for quick reception), customer service is quite nice trying to sort things out, but for me, as seen with the company's salespeople, the delivery service is the continuity, the image and the seriousness of the company. Also, the goodies (small gift to choose offered by the site) do not arrive, obviously it never arrives, well yes! To me.... what bad luck! I don't think I will reorder from this site, unless I have a real delivery service... (my comment is objective and factual.)
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A
Rating: 3 out of 5
It's expensive compared to what it's worth, under the paint you can see that it's rusty, it's not great, I'm disappointed
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Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Too bad there are a lot of spare parts out of stock
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Rating: 3 out of 5
I placed an order that I received on time but I didn't get the offer sticker as stated in my order
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