Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

3 star reviews

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G
Gabriel D.
Rating: 3 out of 5
following a purchase from 04/11/2025
I had a breakdown on a 300 s pro engine but unfortunately you hardly have any spare parts for this engine
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Hugo B.
Rating: 3 out of 5
following a purchase from 25/08/2025
The deadline announced on the day of the order was extended by a month and a half. I never received an email in the meantime to inform me that the deadline was increasing. Too bad
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Magalie S.
Rating: 3 out of 5
following a purchase from 13/10/2025
Customer service does not respond to emails. The gift was not delivered
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Anaïs V.
Rating: 3 out of 5
following a purchase from 28/10/2025
The prices are attractive, as are the delivery times. However, the delivery was one day late, nothing too bothersome unless you are a fan of last-minute urgent orders. As for the product, we ordered a bike helmet with a chin guard TU for children. The size range it covered was supposed to match, but it actually fits much larger...
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Alessandro P.
Rating: 3 out of 5
following a purchase from 23/10/2025
The graphics as a gift did not arrive but everything else is fine
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Jérôme G.
Rating: 3 out of 5
following a purchase from 24/10/2025
Package almost opened because poorly packaged, and yes a shock absorber weighs so pack it well in the box… + dimensions not precise enough 320 mm on the site and on the invoice 320-330 mm Otherwise, no issues, correct product
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Gurvan D.
Rating: 3 out of 5
following a purchase from 13/10/2025
The box was damaged and some packages inside were also
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Jouanneau L.
Rating: 3 out of 5
following a purchase from 12/10/2025
Well received on time but the chain often skips as if there was a defect in the crown or something
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Benjamin P.
Rating: 3 out of 5
following a purchase from 10/10/2025
No because the exhaust pipe for my son's motorcycle is not the right one and there is no precision. I was told that the right one is out of stock and not indicated or mentioned on the site. Disappointed.
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Simone C.
Rating: 3 out of 5
following a purchase from 07/10/2025
The Pit bike arrived with scratches on various mechanical components and the stickers were all crooked and full of air bubbles
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Brayan B.
Rating: 3 out of 5
following a purchase from 07/09/2025
I received the quad already the ungrateful disrespectful delivery man, I assemble the quad and I don't have enough washers for the front wheels, the finish makes you wonder if it wasn't a child who placed it crookedly, the air bubbles are everywhere to be direct the finish barely holds and to top it off a pool of gasoline in my garage because it has no fuel tap really disappointed
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Halil D.
Rating: 3 out of 5
following a purchase from 08/09/2025
Delivery times too long on everything in pre-order then disappointed customer service the chain of my quad derailed in less than 24 hours I contacted them that it was not normal then they sent me a video of a tutorial that is 10 years old and that the quad in question in the video has no link with the new quads of today they should improve the preparations of the quad before shipping and also the customer service aside from that the quad works very well sure no problem.
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Sebastien V.
Rating: 3 out of 5
following a purchase from 30/09/2025
Very good overall except that the fuel tap was leaking
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Stephane B.
Rating: 3 out of 5
following a purchase from 21/09/2025
Hello package half open motorcycle lying on its side and I did not receive the gift sticker
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Sébastien B.
Rating: 3 out of 5
following a purchase from 19/09/2025
Following my order I sent a complaint to which I have not yet received a response. Overall very satisfied except for a stand that I cannot mount because it was poorly welded. It would be appreciated to note that it is sold with its spring and screw because I ended up buying those for nothing.
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Véronique P.
Rating: 3 out of 5
following a purchase from 14/09/2025
Delivery ok but shipping and return costs are very high to the point that if the part does not fit, we prefer to keep it…
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Baptiste H.
Rating: 3 out of 5
following a purchase from 19/08/2025
Satisfied
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Guillaume P.
Rating: 3 out of 5
following a purchase from 09/09/2025
Good but wheel arrived flat
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Cedric R.
Rating: 3 out of 5
I give three stars because the installment payments do not work to buy a motorcycle
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Response from MiniMX
Hello Cedric,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with the installment payment option.
We have payment through ALMA, YOUNITED, and PAYPAL for installment payments, sometimes it happens that the card does not allow installment payment, please let us know what happened so we can report the anomaly to our partner.

Currently, the service is functioning well.

Best regards,
The MiniMX team
B
Benjamin F.
Rating: 3 out of 5
The delivery was fast
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Julien D.
Rating: 3 out of 5
The wheel arrived in good condition the only problem is I rode for 3 hours and the inner tube has already gone flat I don't understand
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Response from MiniMX
Hello Julien, thank you for your feedback. We are glad to hear that the wheel arrived in good condition, but we are sorry to learn that the inner tube encountered a problem after such a short time.

To avoid quick punctures on certain terrains, it may be essential to install a wheel gripster opposite the valve of the inner tube to prevent punctures at the valve (tearing)

Best regards,
Mini MX
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Tylan G.
Rating: 3 out of 5
The quality is top-notch however several problems the stickers are poorly stuck in some places of the fairing and I also paid 50€ for delivery to receive it in 48 hours but in the end, I received it in 1 week so not great but otherwise the motorcycle itself is very good perfect
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Chassang E.
Rating: 3 out of 5
Very good product nothing to say
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Theo D.
Rating: 3 out of 5
I broke my clutch lever again but for the rest it is not broken
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Anthony B.
Rating: 3 out of 5
Fairly correct but they need to review their product
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Aurelien L.
Rating: 3 out of 5
The site is good, nothing to say, but the delivery took more than a week and while assembling the bike, I realized that some parts were already scratched and damaged. I would have liked to have a small compensation, but the motorcycle is running, that's the main thing.
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Alexandre C.
Rating: 3 out of 5
Top navigation, unknown delivery
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Quentin T.
Rating: 3 out of 5
Problem with some received parts
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Stephane G.
Rating: 3 out of 5
The motorcycle works very well, easy to assemble, however, be careful with the accelerator cable that gets stuck when you turn the handlebars to the right... it becomes uncontrollable.. cut the zip tie holding the cable lower and put another one higher without tightening it. Otherwise, for now, it works and my 10-year-old son is delighted.. a bit too powerful for him though..
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Sidgey M.
Rating: 3 out of 5
Missing the fuel tap, yet the finishes need to be reviewed but the compatibility is good to buy if you have a compatible fuel tap
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Inès E.
Rating: 3 out of 5
I waited a while to receive it, but minimx always answered my questions. I am just disappointed that there are no spare parts for the 150 xduro 2025 model sold by them.
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Mathys D.
Rating: 3 out of 5
Bad delivery
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Denis G.
Rating: 3 out of 5
Package still not delivered
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Tom C.
Rating: 3 out of 5
Packages received well, however, I did not receive the stored items that were supposed to be included in the order. Then I received the engine with the ignition connections broken, so I had to redo them. The package was supposed to arrive 48 hours after ordering, I received it a week later without any news about my order, I had to call to find out.
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Sébastien P.
Rating: 3 out of 5
I still haven't received anything
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Marie B.
Rating: 3 out of 5
Stock not up to date, be careful and ask the people on the site if the motorcycle you want is really available! And for the delivery tracking, it's not great, I had to call the warehouse myself and the motorcycle had arrived without me knowing. But otherwise, I'm not disappointed with the motorcycle, it's good products.
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Patrick G.
Rating: 3 out of 5
Item conforms for the purchase of a Kayo 50 cm3 motorcycle.. The delay is a bit long, 1 month and a half. But when you know it, it doesn't bother you. The advisors are top-notch!! Always listening and trying to find a solution.. The only downside is that the motorcycle was delivered without a technical manual...
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Enzo L.
Rating: 3 out of 5
Fast delivery but parts of poor quality and I was already sent a rusted one with a defect
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Pierre F.
Rating: 3 out of 5
Does not correspond to the order
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Jean Luc B.
Rating: 3 out of 5
I think there is a lack of communication following my incident, so I don't know if you sent me a new rim or not
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