Customer reviews of MiniMX

The parts were sent well but the parts are not the right ones, I will see the after-sales service

I was waiting for a t-shirt that still isn't here after 2 weeks

I have been ordering parts for years, very good site, however, the after-sales service is not very professional

The handlebar protectors are not strong enough

Hello, it's a pity that the stocks are not up to date on your site, and that you allow orders that ultimately will not be fulfilled. For my part, it seems like you are trying to sell a more expensive product to people so that they add a bit to get it. Some people save for months to buy what they dream of, and do not always have the means to add from their pocket, and they also buy according to their budget. The positive point is that the management must have felt that because a commercial gesture was made, I thank them for that, but sometimes you also have to listen to what people have to say and not just focus on sales.

I am quite unhappy because I bought an item of a certain value and I was charged almost 20 euros for shipping, I don't find that very commercial. I sent an email to report it and of course, no response, the customer service leaves much to be desired, it's a shame because the items sold are of very good quality.

The delivery was supposed to be made today but still nothing, otherwise customer service is top-notch, easy access site

It's a very good site, I usually order from them, but despite that, I have had delivery issues several times (1 week delay for a 24h delivery..)

Long shipping, the motorcycle I chose was in stock and I had to call several days later to be told that my order was blocked due to lack of stock... I had to wait 3 weeks..

full of defects on it and I ordered an iPone pack I received a putoline pack not much bad but it's still annoying anyway

Delivered after a month too big nozzles and clutch problem

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The motorcycle had a lot of delivery delays. The customer service is very responsive, the motorcycle after 1 test is very good just a few adjustments to make at idle. Just have to see over time how it behaves

A lot of waiting to receive a defective motorcycle

I had a delay in my order, the cardboard box was damaged as well as the metal structure and the anti-parasite is broken, I had to buy another one in another store but otherwise the motorcycle is super cool, I recommend it. For my part, it was a 250 E, R, Z.

Very good site with many quality parts at not very expensive only negative point the processing and delivery time count a week for your package

Not bad

I bought a mini motorcycle and received it with all the deco kits that come off and apparently they can't have any in customer service a bit disappointed...

Correct

Following a purchase on the Minimx site for a Probike 300cc SX motocross I received it well after a week but the cardboard packaging was almost torn everywhere as if someone had looked inside... The motocross weighing 117kg was delivered on a half-damaged pallet and not even wrapped (no support). When the delivery person showed up in front of me for the delivery he even pointed out to his supervisor that the box was damaged everywhere and that the customer (me) might not accept the package... So upon receipt I had to open with the delivery person the little packaging that was still holding to check the state of the motocross... The delivery person admitted to me that the motorcycle had fallen several times in his truck because it was not strapped... Is that normal? I don't think so... I accepted the package because I didn't notice anything until the assembly... scratched fork and at the frame level the footpeg location twisted... I am sure that the motorcycle fell on that side. Anyway, otherwise good motorcycle very bad packaging and especially very very bad delivery person

Paint chip on the fork. Otherwise it looks correct

Some bugs but otherwise very fast and very good quality

Satisfied with the wheel but not the right axle size...

The product corresponds, but we ordered the wrong diameter, contacted customer service and no news, however the product corresponds, in good condition, and fast delivery

Spare part of poor quality. Availability of parts too long on this site.

Not enough details on the products sold

catastrophic delivery motorcycle received front rim very damaged tank scratched kick bent change carrier or put a wooden box instead of cardboard.

Well if you generally just the delivery time is not respected and the packaging of some packages is not adequate

Fast delivery but catastrophic. The delivery person indicates to be there either 8 hours before the scheduled time because I chose a very precise delivery slot, moreover he was not in the right city so I had to move after having him on the phone saying he was waiting for me. Once arrived at the location I waited nearly 2 hours before he came back while he was supposed to be there 5 minutes after my arrival. The communication was very complicated because they did not understand French well result I lost 2 hours and had to move to another city while I was supposed to be delivered to my home.

For all consumables and other easily breakable parts (brake lever, gear selector...) the details of the parts are poorly explained the photos do not always correspond often not available be careful before ordering.

Manual information.

Customer service really leaves much to be desired, if you don't like your job change...

The product sold does not correspond to my vehicle

First carrier complicated to reach by phone

the order is extremely long to arrive still not received to this day !! I would like a commercial gesture from you!

I can't give less because the team on the phone was really cool, but really the shipping delay is outrageous! Ordered on February 18 received on April 23 almost 3 months of waiting. Between forgotten container, customs control and so on the wait was frankly too long for a delivery at 80 euros. A small commercial gesture of an hour counter worth 18 euros offered, I would have preferred a small can of oil for my bike. Otherwise, the 300 ERZ was very well packaged and the Minimix team was very nice.

The motorcycle is in accordance with my request but I had a fuel leak from the carburetor so I asked them to clean it and now everything runs smoothly.

Well nothing to say

box damaged upon delivery without damage to the motorcycle, no paper version assembly guide and forgot the stickers......

The battery is not reliable it's been a week since I have it...