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A
Rating: 3 out of 5
not bad, fast delivery.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
3 star reviews
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Rating: 3 out of 5
No response to the email, minimalist packaging, no copy of the invoice ... Average service once the money has been debited!
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A
Rating: 3 out of 5
good, but lacks information on orders
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A
Rating: 3 out of 5
Order received with an extra day delay, unacceptable, given the shipping cost!
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Response from MiniMX
Hello, Shipments via Colissimo are 48h/72h. Your order placed on 30/09 at 14:45 was prepared and shipped on October 1st without preparation delay, it was delivered to you on October 4th. If you want express delivery, we offer TNT services capable of delivering to you in 24h, the next day before 1pm. Remaining at your disposal at 09.72.39.05.37. Mini MX
A
Rating: 3 out of 5
good
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
shipping costs too high I will not order from your site again
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A
Rating: 3 out of 5
it's good
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A
Rating: 3 out of 5
The shipping is more expensive than my gasket!!
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A
Rating: 3 out of 5
It's okay but a lot of parts in return
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
satisfied with the site when I bought my motorcycle but less so for the parts that I can't find
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A
Rating: 3 out of 5
Not bad selection, package received quite quickly.
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A
Rating: 3 out of 5
Site with a big lack of description of parts, the package was not very well protected inside, however the speed of the order at the time it was ordered and delivered is nothing to say and the parts are clean
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Response from MiniMX
Thank you for your message, we are trying daily to improve our product descriptions, as well as the packaging to satisfy you as best as possible. That is why we opted for a triple wall cardboard for fragile and bulky parts such as engines. To help us in this task, can you tell us which products you lacked information on? MiniMX customer service
A
Rating: 3 out of 5
Good site overall recommended
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
The welcome is nice and serious. The delivery is perfect, but some products offered for sale are borderline in terms of quality. OK, we know we are buying Chinese, but still, out of 8 products purchased, 2 will go straight to the trash, 3 are acceptable...
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Response from MiniMX
Hello, To improve certain product selections and our catalog, which products did not satisfy you? Remaining at your disposal at 09.72.39.05.37 Sportively, Mini MX
A
Rating: 3 out of 5
Not bad easy to use and practical
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A
Rating: 3 out of 5
the prices are good but order placed on 01/06/2014 and I still haven't received anything by 10/06/2014
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Response from MiniMX
Hello, Your order placed by KWIXO required a confirmation delay on their part, your order was shipped on Thursday 05/06 and is currently ready (Monday holiday) for delivery I invite you to contact your carrier Tel: 02.31.51.15.15 for a delivery as soon as possible. Remaining at your disposal at 09.72.39.05.37, we wish you good reception. Sportively, Mini MX
A
Rating: 3 out of 5
Very good site, too bad the TNT deliveries are very very bad. 2 orders placed with TNT received 4-5 days later while I pay for a 24h service, normal?
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Response from MiniMX
Hello, We are sorry that you encountered difficulties with express deliveries, this being due to the many public holidays that disrupted the TNT service. That is why we fully refunded your delivery fees as soon as you called, in the form of a credit available on your MiniMX account. Remaining at your disposal at 09.72.39.05.37. Sportively, Mini MX
A
Rating: 3 out of 5
Lack of info on the correspondence of parts: model size etc
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Response from MiniMX
Hello, To improve our service, what information was missing on your VM24 Adapter? Remaining at your disposal to answer your questions from Monday to Friday from 10am to 7pm. Sportively, Mini MX
A
Rating: 3 out of 5
Not bad :)
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A
Rating: 3 out of 5
Easy to use with good products, as well as bad ones... You need to inquire before ordering. The online chat is a very good idea.
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A
Rating: 3 out of 5
Very good site just above the fact that the package was shipped under the name of the post office near my home instead of being addressed to my name so there was a small reception problem.
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A
Rating: 3 out of 5
average
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A
Rating: 3 out of 5
Clear but delivery options ambiguous
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A
Rating: 3 out of 5
Excellent site but it's a shame that some items are out of stock.
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A
Rating: 3 out of 5
-
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A
Rating: 3 out of 5
good
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A
Rating: 3 out of 5
Good site sometimes lacks detail on the parts
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
The ordering system is simple. However, the guest and registered client system is useless. Why not register only once?
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Response from MiniMX
Hello, We offer our customers the choice to create or not a customer account by entering a password. So that occasional customers who do not wish to register have the choice. However, we automatically offer by email the possibility to convert your guest account into a customer account. Do not hesitate to contact us if you want our services to do it for you. Best regards, Mini MX
A
Rating: 3 out of 5
too long!!!!!!
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Response from MiniMX
Hello, We would like to apologize again regarding the delay of your FMF PowerCore 4 Line, we are dependent on the USA FMF delivery which has been delayed several times. We remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
The proposed photos do not always correspond
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Response from MiniMX
Hello, Following your order, the YX gasket packs are specific to YX 125cc engines, to determine that your engine is indeed the 125cc YX version 52.4mm axis of 13mm, do not hesitate to contact us to help you find the right references. These products specific to engines cannot be chosen by photo but by engine reference to avoid mistakes. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
Not too bad
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A
Rating: 3 out of 5
Fortunately, there is the phone!!
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A
Rating: 3 out of 5
Handling of my problem and appreciated commercial gesture
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Response from MiniMX
Hello, To improve our service, could you explain the problems you encountered? Have we resolved your issues? Please excuse us for the inconveniences and we hope to be able to offer you a commercial gesture to satisfy you. Sincerely, Mini MX - Customer Service
A
Rating: 3 out of 5
Can really do better. First order and I am a bit disappointed with the site.
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A
Rating: 3 out of 5
No particular issues, fast shipping, good products but quite limited choice of spare parts on the site
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Response from MiniMX
Hello, To improve the product selection in our catalog, what products would you have liked to find on our site? Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX