The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Ordered material functional but not adaptable. Had to cut part of the battery support and the push rod of the master cylinder is too short, had to adapt an intermediate piece.
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive the stickers
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
Well... I was thinking of having a commercial gesture following the first order of the motorcycle or the tank was cracked. I had to wait about 1 week before the son faced it for the first time.
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Acheteur Vérifié
Rating: 3 out of 5
Missing the support collar of the silencer and impossible to call them by phone
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Response from MiniMX
Hello :) We spoke on the phone several times as well as by email and a solution has been found. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
There is a missing shock absorber ring in my package and the cylinder arrived with a bent cooling fin
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Response from MiniMX
Hello :) If you encountered a problem upon receipt, please send an email with photos to [email protected] and we will resolve this inconvenience. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a dirt 150 mini mx but due to a stock shortage they switched me to the model above, a 150bw CRZ 2023. I received the motorcycle, there were 2 of us with a friend who bought it, he received 2 left forks, I unboxed and the handlebar bridge screws, front wheel axle, and spacers were missing. 1 week later I received the parts after numerous calls to the brand, I did not receive the correct spacers so they sent me the right ones. I was able to use the motorcycle 2 weeks after receiving it.
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Response from MiniMX
Hello :) There were indeed some problems with your order, however everything has been taken into account and resolved. We apologize for the delays and the error during the return of the part. Hoping that the shipment of the higher range motorcycles will suit you in the long run. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
The site bugs a lot
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Acheteur Vérifié
Rating: 3 out of 5
Well received the pocket for my son however the tank is cracked.
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Response from MiniMX
Hello :) We apologize for this inconvenience and following your request a replacement tank is being sent to you. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Very poor quality hose but the carburetor is perfect, to see over time... fast delivery and
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Acheteur Vérifié
Rating: 3 out of 5
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Average view that the fork was missing, not even a small gesture from your side apart from the return of the fork, too bad
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Acheteur Vérifié
Rating: 3 out of 5
Two damaged parts, front fender and rear caliper as well as the metal transport box
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Acheteur Vérifié
Rating: 3 out of 5
Some good quality items alongside others that are really average.
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Acheteur Vérifié
Rating: 3 out of 5
Hello nothing to say my daughter is happy except the delivery is too long. I promised my daughter for her birthday, it arrived 5 days later
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Acheteur Vérifié
Rating: 3 out of 5
For the site everything was very good for my orders, fast shipping but delivery no!
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Acheteur Vérifié
Rating: 3 out of 5
Order ok, but a poster was supposed to be part of the package, which was not the case...
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Acheteur Vérifié
Rating: 3 out of 5
Rear wheel misaligned, changing the spacer
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Acheteur Vérifié
Rating: 3 out of 5
Delivery promises on a model not kept..... However, effective on changing the model and readjusting the order, with delivery in a week!
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Acheteur Vérifié
Rating: 3 out of 5
Everything is ok for the overall quality of my last order but a big problem with the rear brake pads which are defective, I will contact customer service..
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Fortunately, the customer service is good
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Acheteur Vérifié
Rating: 3 out of 5
The rim was unprotected in the damaged box, fortunately the rim was in good condition
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Acheteur Vérifié
Rating: 3 out of 5
Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great
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Response from MiniMX
Hello :) The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Respect for delivery dates
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Acheteur Vérifié
Rating: 3 out of 5
Customer service not very responsive
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Acheteur Vérifié
Rating: 3 out of 5
Received with a broken hub but they sent me a wheel and otherwise it's fine, it works well, great quality-price ratio, delivery quite fast, nice for terrains and forests
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
Missing screws, carburetor missing screws as well.. bent handlebars.. it looks like a lot for a new motorcycle, it seems like used, too bad. I hope it will be addressed.. too bad I didn't take a photo
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a 150 lx mini drift, one fork was defective, the after-sales service was very quick 'super', they are sending me forks but not the original one, so I have to change the front brake caliper up to the master cylinder and the original fork cover fairings don't fit my new forks, so I have no fork protection...
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a 126 link chain and received a 120 link chain
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Acheteur Vérifié
Rating: 3 out of 5
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
I received my order for a CRZ 300 in 4-5 by db schenker. Careful delivery but the motorcycle seat was damaged, I received a small compensation and important missing screws that I have been waiting for a month. The customer service is responsive but answers a bit off expectations.
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Response from MiniMX
Hello, it seems that the letter from the post office got lost because I posted the letter with the screws inside myself, we will do what is necessary today without fail, have a good day
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Acheteur Vérifié
Rating: 3 out of 5
Lack of information on the purchased products. So I didn't get the right mudguard.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by customer service... Delivery problem, the after-sales service blames me.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery with Chronopost is a disaster, I have only received one package out of two so far
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Acheteur Vérifié
Rating: 3 out of 5
I bought a complete engine and did not receive the air filter, it was clearly marked that it was included :( otherwise good engine.
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Acheteur Vérifié
Rating: 3 out of 5
Part quite fragile, mounted and a rear brake hit and a small piece broke.
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Acheteur Vérifié
Rating: 3 out of 5
Order still not received, I might receive it tomorrow
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Acheteur Vérifié
Rating: 3 out of 5
Package tracking not very intuitive but well packaged.
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