★★★★★
based on 701 reviews published
Latest customer reviews
This company was easy to work with. The product came just as ordered. I feel confident in ordering from this company again
Ok
Authentic products!
Wszystko zgodnie z opisem. Szybka wysyłka. Dziękuję
Easy to shop, lovely products, regular updates on dispatch and shipping, great service.
Great service. Received the item faster than expected
Very good 😍😀
The JellyCat charm was just as described and was shipped quickly.
Nice sandelz, quock delivery.
I received a dirtied product, but by working with customer service, was eventually able to get a partial refund.
Great
The delivery took time and also, the costumer experience very bad
My order had an expected range of delivery to May 5. On April 30 stopped getting updates. Did not get an update until May 6 and delivery was May 11 or 12. This date was past the event I needed this gift for so had to buy a substitute. Disappointed that delivery range was not accurate at all. Would not have purchased the puzzle if I had known it would be that late.
Fast delivery. Thank you !
Amazing product and fast shipping
Everything worked perfectly
Defensive customer service. Returns paid by the customer even within Europe. Misleading website and size guides. 'Family concept store' gives an impression of friendly, helpful and a company where your purchase is valued by the retailer. My very first email was met with a 'nothing is our fault- we can prove it with CCTV' style response. I'll be avoiding the hassle of shopping with this shop in future.
Shoes were great but the product description online did not clearly state that the size 7s were children's 7s, not women's 7s (in the UK we use this sizing, so I had no idea what the European sizing was)! I have no use for children's size 7 shoes. Being a buyer in the UK I had no idea I had just purchased the items from POLAND and in order to return the item for a refund I would have to pay the higher postage cost to return it back to Poland!
Took a while to arrive
Great service !
Item came as expected and even though it was international it came quickly.
Beautiful😊
Everything is great, thank you!
Love this store !
Very satisfied
The product arrived too late and was unfortunately damaged
Good product.
Received the right product and faster than I expected! Will shop here again!
All was well.
Very happy with the American vintage vest and beanie! Fast delivery to Australia 👌
👍
Perfect! So happy to have received it for my granddaughter!
I bought this doll for my 5 yo granddaughter and she love it! It smells so nice and is cuddly. She’s had the doll for over a year and it’s starting to show wear. I ordered another one and tucked it away, just in case it needs replaced.
Beautiful toy
Lovely iteams
Item arrived on time and product was excellent!
Really great article! We ordered a school backpack from Konges Slojd. Super service with comprehensive information via email about shipping and all order details. Fast and reliable shipping with DHL. Really great. Thank you very much!
Excellent
Love these claret Saltwater boardwalk sandals! Shame this colour has been discontinued by Saltwater. I'm so pleased to get some here!
Amazing