English 
C
Rating: 5 out of 5
Very good quality!!!
Translated reviews
Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Good quality meets my expectations.
Translated reviews
B
Rating: 5 out of 5
Good order and delivery.
Translated reviews
S
Rating: 4 out of 5
Very fast delivery. Small issue with customer service regarding a missing part. Issue handled online with the site, waiting to receive this item, reason for 4 and not 5 stars.
Translated reviews
V
Rating: 5 out of 5
Very fast delivery. We are very happy with our living room. The image corresponds well to reality. I recommend.
Translated reviews
R
Rating: 4 out of 5
very good on the order side, very bad on the delivery side
Translated reviews
A
Rating: 4 out of 5
Very satisfied.
Translated reviews
M
Rating: 5 out of 5
Very good website easy to use. Speed of reception I recommend
Translated reviews
P
Rating: 3 out of 5
GOOD, BUT... beautiful set table and 6 chairs but despite perfect packaging, 3 out of 6 chairs received had defects in the paint, one of the 3 chairs had no paint at all in one spot, and the table top had some scratches. Commercial gesture granted after negotiation; mixed review;
Translated reviews
Response from Mobellia
We are sincerely sorry that you were not completely satisfied with your purchase. We are constantly working to improve the quality of our products and ensure you the best possible experience.
We have actually found a solution together and we hope you are now fully enjoying your garden furniture.
Best regards,
The Mobellia team
We have actually found a solution together and we hope you are now fully enjoying your garden furniture.
Best regards,
The Mobellia team
J
Rating: 4 out of 5
Too bad the screws are not stainless steel and that the legs are a bit large.
Translated reviews
P
Rating: 5 out of 5
Everything is respected and I want to specify that following an issue with the state of the product, the responsiveness and the proposed solutions were immediate. Thank you for your seriousness.
Translated reviews
B
Rating: 5 out of 5
super top
Translated reviews
T
Rating: 5 out of 5
Packages received on time. Well packaged. Conforming to the description on the site. Very good quality apparently. To see over time regarding the cushions, but very comfortable.
Translated reviews
L
Rating: 5 out of 5
Package shipped and received in less than 5 days, garden table in good condition even if slightly more expensive than elsewhere but it was the only site that had it in stock. I recommend.
Translated reviews
J
Rating: 5 out of 5
Products conforming, beautiful quality, comfortable, very fast delivery. Very good phone reception.
Translated reviews
H
Rating: 5 out of 5
Well-protected package, fast delivery. Small issue with screws resolved with good after-sales service.
Translated reviews
M
Rating: 5 out of 5
Delivered within 48 hours, very happy with my purchase.
Translated reviews
D
Rating: 5 out of 5
I recommend Mobellia.
Translated reviews
C
Rating: 5 out of 5
For my second order of chairs, the delivery was free, delivery times were generally respected. Nice products!
Translated reviews
A
Rating: 5 out of 5
What speed!! Well delivered and very happy with the garden furniture, it matches the photos as well as your description. Bravo
Translated reviews
M
Rating: 5 out of 5
Order received in three days. Quality product and easy to assemble. I recommend
Translated reviews
L
Rating: 3 out of 5
If I only gave 3 stars out of five, it's because I thought the furniture was made in France while it comes from China according to the labels on the packaging. The Mobellia site specifies: < >
Translated reviews
Response from Mobellia
Dear Sir, Mobellia is a French company but has never claimed to manufacture its products only in Europe. Indeed, we seek expertise wherever it is found. We understand that you are satisfied with the products themselves. Best regards, the Mobellia team
B
Rating: 5 out of 5
ultra-fast delivery ordered Monday early afternoon received Wednesday morning. product compliant with the description
Translated reviews
V
Rating: 1 out of 5
I am not satisfied..... Given that I only received a 3-seater chair and a table without chairs. Please give me a delivery date for everything that is missing. I await a response, thank you.
Translated reviews
Response from Mobellia
Hello Mrs. Cordoba, we contacted you to explain that you ordered a table and a sofa, which you have indeed received. It is clearly stated in the product description that the table is sold alone. So it is simply a misunderstanding on your part regarding what you purchased. We remain at your complete disposal for any further questions. The Mobellia Team
J
Rating: 2 out of 5
The finishes are of poor quality. Badly placed labels. Very visible welds.
Translated reviews
Response from Mobellia
Dear Sir, we are sorry for the inconveniences you may have encountered. However, it should be noted that it is a label and welds. It is indeed possible, despite the strict controls carried out, that a label is not applied perfectly straight. However, we sent you a new table top to remedy this problem, and you thanked us for our efficiency. As for the finishes, these are welds that are hidden by the cushions and therefore do not affect the aesthetics of the product. We sincerely hope that you will now be satisfied and enjoy your garden furniture. Best regards, the Mobellia team
R
Rating: 4 out of 5
Everything is compliant
Translated reviews
C
Rating: 5 out of 5
Garden furniture CALVI meets our expectations and the photos on the site. Between order validation and delivery: only 2 days! We are satisfied.
Translated reviews
D
Rating: 5 out of 5
Table compliant, very beautiful quality
Translated reviews
V
Rating: 4 out of 5
Compliant with the description. Fast delivery. A defect on the table: the Mobellia plate is glued crookedly.
Translated reviews
F
Rating: 1 out of 5
Extremely disappointed with this purchase. Out of 6 chairs, two arrived defective and customer service was not up to par. The first compensation proposal was 10 euros per chair because "the defects are minor" (sic for a new product at 79.90 euros) and a second with the return of the defective chairs and the delivery of new chairs. However, it was too complicated to do these two actions in one go, so I would have had to take two days off to return the chairs and receive the new ones... I am not an ultra-demanding customer but these are chairs at a high price already and not GIFI at 5 euros; we expect NEW and FAULTLESS products. This brand, a subsidiary of Eminza, wants to present itself as high-end, but it has failed in customer service, beautiful photos are no longer enough! Moreover, the chairs have miraculously increased by 10 euros. In short, move along.
Translated reviews
Response from Mobellia
Dear Madam, we are sincerely sorry that you are disappointed with your experience with Mobellia. We have tried everything to satisfy you since we offered to send you two new chairs, which obviously involves returning the ones that did not suit you. We completely understand that it is tedious to be present twice, for the new delivery and for the pickup of the initial chairs. However, this does not depend on us but on the carrier, and these delivery constraints are closely linked to the purchase of products online. That said, delivery slots can be modified according to your availability. We remain at your disposal and wish you all the best, the Mobellia team.
H
Rating: 5 out of 5
Quality of the product (to be seen in use but the manufacturing seems impeccable) Professionalism during delivery
Translated reviews
C
Rating: 5 out of 5
Very beautiful sofa, conforms to the photos and descriptions on the site. Ultra comfortable. Perfect delivery!
Translated reviews
M
Rating: 5 out of 5
Very good contact with customer service and very satisfied with my purchase. I recommend
Translated reviews
C
Rating: 5 out of 5
Serious and responsive, I recommend the site
Translated reviews
G
Rating: 5 out of 5
Very satisfied, order conforms to our expectations
Translated reviews
A
Rating: 5 out of 5
Well received and friendly delivery person
Translated reviews
P
Rating: 5 out of 5
Ultra fast delivery The assembly instructions are a bit vague but we manage!
Translated reviews
A
Rating: 3 out of 5
The delivery people leave the package at the gate. When you are alone at home it is complicated. It would be good to offer an installation/assembly service (even for a fee) for customers who are alone or sick
Translated reviews
Response from Mobellia
Dear Madam,
We completely understand and it is an option we wish to offer to our customers.
We are working on its implementation in the medium term.
Best regards,
The Mobellia team
We completely understand and it is an option we wish to offer to our customers.
We are working on its implementation in the medium term.
Best regards,
The Mobellia team
J
Rating: 5 out of 5
Very fast delivery, package very well protected and product perfectly meets my expectations
Translated reviews
F
Rating: 3 out of 5
Too bad I had to insist with customer service just to get a proper invoice...
Translated reviews
Response from Mobellia
Dear Sir,
We are sincerely sorry for the inconvenience caused. Since it is not so simple legally to modify an already issued invoice, we took a moment to see how to do what is necessary, at your request, and resolved it in the morning.
Best regards,
The Mobellia team
We are sincerely sorry for the inconvenience caused. Since it is not so simple legally to modify an already issued invoice, we took a moment to see how to do what is necessary, at your request, and resolved it in the morning.
Best regards,
The Mobellia team