Customer reviews of Mobellia

Pretty practical table, but one of the chairs is slightly stained and another has a dent on one of the legs

Hello, The package is clean and well made, the table itself seems to be of good quality but upon closer inspection the adjustments are average, the tabletop is smaller than the frame which causes discomfort after a while. Upon unpacking the package, I discovered beads from the slide, sent an email to customer service without a response from them. Disappointed with the quality versus the price of the table

The table arrived damaged, I am waiting for a response to the reporting email.

I only give 4 stars because there are two small scratches on the tray if you want photos I have taken some, I will try to take them again with the bottle delivered with

Monte Carlo sofa superb, but the mattress arrived wrapped in blood-stained packaging. After contacting customer service, a new mattress is supposed to be sent to me. But despite my follow-ups, I still have no news. Unusual for a product promoting high quality.

Fast delivery and well-packaged furniture. The living room is superb but the 2 armchairs are slightly wobbly

Two of the eight chairs arrived with glue.

The box arrived broken and one of the chairs came with the plastic broken and the chair dirty and broken.

It is very nice but 2 arrived with some defect.

The table arrived with a damage not due to transport, it left their warehouse damaged!!!

Ease of ordering, availability and quality of products, express delivery. Certainly, the price is a bit high but I recommend.

Overall okay, customer service very helpful. First received the wrong item, then defective. Shipping very slow.

I received my package within the 4-5 days announced, however it was supposed to arrive between 8 and 1 PM and it arrived at 2:30 PM. The delivery person dropped the box, to say the least, leaving the carton behind, refusing to use the pallet jack that was in the truck. Subsequently, he rolled the carton to the house without any apology. Regarding the sofa, I had to help him carry it to avoid using the pallet jack. The sofa was supposed to be delivered to the yard, but the delivery person refused to go an extra 10 meters to get to the side of the house. As for the furniture, although it was very well packaged, it is dented on the top of the backrest of one of the armchairs and the backrest of the sofa is dented. I have the impression that the table must have pressed too hard on the backrest of the sofa... This is furniture that costs a certain price, so I think we should receive flawless furniture. I will make a complaint to the after-sales service and see afterwards.

delivery delay and damaged part, how should we proceed to have the part replaced please

Beautiful quality product, arrived more than quickly (1 day). However, a small downside on the delivery without an appointment made in advance, contrary to what was indicated: this forced us to urgently revise our schedule to be able to receive the package.

Terrible service, they delivered damaged furniture and took more than two months to deliver new ones with constant changes of dates. The worst experience!!!

It's not what I expected

A SHAME. THE UMBRELLA OF 599€ CAME IN WHITE INSTEAD OF TAUPE. I HAVE CLAIMED THAT YOU SEND ME THE CORRECT ONE. YOU ASKED ME FOR PHOTOS OF THE BOX AND I HAVE NOT RECEIVED ANY RESPONSE. I HAVE THE UMBRELLA PACKAGED UNUSED WAITING FOR A CHANGE THAT YOU DO NOT RESPOND TO. AS A COMPANY, THEY LEAVE MUCH TO BE DESIRED. I HAVE SPENT 2,200€ AND I WAS THINKING OF BUYING FURNITURE BUT GIVEN THE LACK OF FORMALITY, I WILL NOT BUY ANYTHING AGAIN.

Disappointed with the Corfu chairs: too low for the Amalfi table, uncomfortable seat, the fabric pulls when sitting. The edges are fraying and the seams are not straight. Poor quality.

Sofa received with two defects ...

I have not yet received my shipment as of today, 27.05.24. Frank-Eugen Kreienbaum

The seats are small and not comfortable, average quality. The depth measurement of the seat indicated in the photos of 56 cm is misleading, as in reality, subtracting the thickness of the cushions leaves about 44 cm of seat, an insufficient measurement for comfort in this type of furniture. They seem like children's furniture.

The table meets our expectations, the package was perfectly wrapped (table easy to assemble). The covers were not available and you have to pay for shipping again to have them delivered (Advice: contact customer service if you are in our case).

Everything went well.. a downside on a part that is being replaced.

My order 1 round Bali table and 6 Portofino chairs. Delivery without problems, items conform to the description. But 1 chair is wobbly. Reported the defect and sent photos. No response despite several follow-ups. This is not serious at all. I do not recommend

Package received quickly, except that one of the chairs is damaged. I sent an email with photos more than a week ago... no response!!

Hello, I ordered an Elba corner sofa that has an adjustment and finish defect after 15 days of complaint. I still have not had any solutions provided by Mobellia for now, I am disappointed.

Hello, There are many bumps and impacts on the aluminum structure, especially on one post. I even took photos that I will send.

Good quality products.

We are happy with the table and the living room. We have a deformed cushion due to a strap that was too tight in the box... The chairs seem light to see over time.

The parcel of the table was ripped open. The delivery person left with it on his assessment.

Good evening, 2 of my 4 armchairs are damaged

Hello good evening, what I see is that the ad seems to sell the whole set including tables and chairs. The table is fine but I find the chairs a bit expensive. Thanks for everything, best regards.

Well-packaged lounge, corresponds to the published photos and my expectations.

A return of packaging should be considered. Otherwise, nothing to say about the product.

Part of the tube was delivered damaged. It looks like it has already been used. If we could get a replacement part, it would be appreciated. Best regards, Maie Daudignac

Slightly damaged furniture (wobbly armchair) certainly during transport!

The site states delivery to your home and I had the delivery at the bottom of my building. Being alone, it was very complicated to carry the very heavy packages upstairs to my apartment.

Very good commercial relationship. Very good quality-price ratio. I am waiting to be contacted again for minor issues upon receipt

Quality product in accordance with the description on the site and delivered quickly. Some scratches on one side of the table and poorly machined fixing holes that had to be redone. Very satisfied nonetheless with my purchase.