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J
Rating: 5 out of 5
Very good
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Very beautiful product, very comfortable, happy with my purchase.
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A
Rating: 5 out of 5
Nothing to complain about -> very good
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A
Rating: 5 out of 5
Conforms to expectations
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P
Rating: 5 out of 5
Delivered within 48 hours, product conforms to the description
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S
Rating: 1 out of 5
Sofa received with two defects ...
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Response from Mobellia
Hello Stéphane,
We are sorry that you received a sofa with defects. The quality of our products is a priority for us, and we do everything we can to resolve this situation. After our exchanges to find solutions, we are happy to have finally been able to resolve your problem.
Best regards,
The Mobellia team
We are sorry that you received a sofa with defects. The quality of our products is a priority for us, and we do everything we can to resolve this situation. After our exchanges to find solutions, we are happy to have finally been able to resolve your problem.
Best regards,
The Mobellia team
C
Rating: 5 out of 5
Order received very quickly. Geodis is great for communication
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F
Rating: 1 out of 5
I have not yet received my shipment as of today, 27.05.24. Frank-Eugen Kreienbaum
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Response from Mobellia
Thank you for your message and your concerns.
After review, we find that your order was delivered on 29.05.24, and thus within the announced delivery time of 8 to 10 working days.
We thank you for your purchase and hope that you will enjoy your garden furniture set to the fullest.
Best regards,
The Mobellia Team
After review, we find that your order was delivered on 29.05.24, and thus within the announced delivery time of 8 to 10 working days.
We thank you for your purchase and hope that you will enjoy your garden furniture set to the fullest.
Best regards,
The Mobellia Team
F
Rating: 1 out of 5
The seats are small and not comfortable, average quality. The depth measurement of the seat indicated in the photos of 56 cm is misleading, as in reality, subtracting the thickness of the cushions leaves about 44 cm of seat, an insufficient measurement for comfort in this type of furniture. They seem like children's furniture.
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F
Rating: 5 out of 5
A thousand thanks .. It is a pity that you did not relay my ephemeral story on Instagram. I praised your #customer service after a purchase of almost two years and notification. Problem entirely due to me after a year on my secondary residence! Bravo to you, I recommend MOBELLIA
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D
Rating: 5 out of 5
Magnificent and ultra-fast and careful delivery
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B
Rating: 5 out of 5
4 stars, the paint on the chairs can quickly wear off due to friction when storing them
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M
Rating: 5 out of 5
Very nice garden lounge, beautiful quality, we are very satisfied with our purchase
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D
Rating: 5 out of 5
The sofa is of very good quality, the cushions are comfortable. The delivery was super fast, I recommend this site!
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C
Rating: 5 out of 5
Very professional
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E
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Very satisfied with this table, very fast shipping. thank you
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M
Rating: 5 out of 5
Garden table meets expectations. Very fast delivery
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M
Rating: 5 out of 5
Super satisfied! Top quality and faster delivery than stated.
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B
Rating: 5 out of 5
superb table, easy to assemble and perfectly matching the description. very fast delivery in a few days...I recommend.
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N
Rating: 5 out of 5
The item is in accordance with what I ordered. It is of very nice quality. It was very well packaged and I am very happy with this purchase. The garden lounge is functional and will be very nice on my small terrace..
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O
Rating: 5 out of 5
Very satisfied with the material…
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S
Rating: 5 out of 5
Beautiful product. Compliant delivery with a short delivery time
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T
Rating: 5 out of 5
Very nice garden furniture. We are very happy with them. We can only recommend them further.
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J
Rating: 5 out of 5
Perfect, fast delivery, superb table, quality packaging.
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I
Rating: 5 out of 5
excellent quality, very good delivery and extremely high quality furniture. we will buy again, as soon as they have stock
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L
Rating: 5 out of 5
Murano Table. An excellent quality product. Easy to assemble.
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R
Rating: 5 out of 5
We acquired a Mobellia garden lounge of which we are very satisfied for its quality, aesthetics, and comfort and for its price. The sellers' reception over the phone is very friendly and provides all the desired information. Delivery in 4 days is very fast. However, the delivery person was not equipped with the necessary equipment for delivering a 60kg package, which requires significant and exhausting help from the buyer to get it out of the truck and into the hall of the house.
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H
Rating: 5 out of 5
easy to reach, very pleasant, efficient and fast delivery
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C
Rating: 5 out of 5
Good
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I
Rating: 5 out of 5
Delivery was prompt after ordering and we were very satisfied.
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S
Rating: 5 out of 5
Order completely conforms, beautiful products and good quality arrived in 72 hours. I recommend +++
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M
Rating: 5 out of 5
Quality material but unfortunately a carrier that does not meet my expectations for a company of your caliber
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P
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
I ordered a garden table and 12 chairs. The delivery was very fast and the products met my expectations. One chair was damaged and Mobellia quickly sent me a new chair. Kudos to the company for its responsiveness and customer service.
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J
Rating: 5 out of 5
Very nice chair easy to assemble
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S
Rating: 3 out of 5
My order 1 round Bali table and 6 Portofino chairs. Delivery without problems, items conform to the description. But 1 chair is wobbly. Reported the defect and sent photos. No response despite several follow-ups. This is not serious at all. I do not recommend
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Response from Mobellia
Thank you for sharing your experience with us. We are sincerely sorry to learn that one of your Portofino chairs had a problem. However, as soon as we received your message, we took immediate action to remedy it. We quickly organized the replacement of your chair. We hope you are now fully enjoying your chairs.
Best regards,
The Mobellia team
Best regards,
The Mobellia team
J
Rating: 5 out of 5
Order conforms to my expectations
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D
Rating: 5 out of 5
Beautiful merchandise, design and quality! Very satisfied with my purchases!
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D
Rating: 5 out of 5
Good quality product, friendly service, fast and efficient.
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