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O
Rating: 5 out of 5
Exceptional, easy and fast.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
I am missing the invoice, otherwise everything is perfect.
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F
Rating: 5 out of 5
Order conforms and delivered quickly. Nothing to complain about, it's very good.
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P
Rating: 5 out of 5
Clear site. Friendly and efficient phone contact. Fast and complete delivery. Product conforms to the description. Perfect
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I
Rating: 5 out of 5
Everything is great, thank you very much
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M
Rating: 5 out of 5
Corresponds exactly to what I expected. Very good quality.
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C
Rating: 5 out of 5
All good, product as described, careful packaging, fast delivery.
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G
Rating: 5 out of 5
This order gave me complete satisfaction
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D
Rating: 5 out of 5
Nothing to say, impeccable, very happy with my purchase. Best regards, Laurence
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J
Rating: 5 out of 5
Superb garden furniture that meets our expectations.
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B
Rating: 1 out of 5
The box arrived broken and one of the chairs came with the plastic broken and the chair dirty and broken.
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Response from Mobellia
Hello Blanca,
Thank you for sharing your experience with us. We are very sorry that you received the damaged box, which resulted in one chair arriving dirty and with 2 broken plastic caps. Our after-sales service is already managing the replacement of the damaged parts, and you will receive them soon at your home.
If you need more information or have any other questions, please do not hesitate to contact us.
Sincerely,
The Mobellia team
Thank you for sharing your experience with us. We are very sorry that you received the damaged box, which resulted in one chair arriving dirty and with 2 broken plastic caps. Our after-sales service is already managing the replacement of the damaged parts, and you will receive them soon at your home.
If you need more information or have any other questions, please do not hesitate to contact us.
Sincerely,
The Mobellia team
P
Rating: 5 out of 5
Very good except the delivery which was deplorable
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C
Rating: 5 out of 5
Fast delivery and perfect order.
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B
Rating: 5 out of 5
Good quality. The plastic hooks could be improved
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C
Rating: 5 out of 5
Very happy with my purchase of very good quality, I recommend.
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M
Rating: 5 out of 5
I am very happy with my new sun loungers. Modern and well made. I recommend
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J
Rating: 4 out of 5
It is very nice but 2 arrived with some defect.
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F
Rating: 5 out of 5
Efficient delivery. Beautiful product
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M
Rating: 2 out of 5
The table arrived with a damage not due to transport, it left their warehouse damaged!!!
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Response from Mobellia
Hello,
We are sorry that your order arrived damaged. We have received your complaint and, as agreed, we will proceed with the replacement of your table.
Best regards,
The Mobellia team.
We are sorry that your order arrived damaged. We have received your complaint and, as agreed, we will proceed with the replacement of your table.
Best regards,
The Mobellia team.
F
Rating: 5 out of 5
Very good
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P
Rating: 4 out of 5
Ease of ordering, availability and quality of products, express delivery. Certainly, the price is a bit high but I recommend.
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J
Rating: 4 out of 5
Overall okay, customer service very helpful. First received the wrong item, then defective. Shipping very slow.
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L
Rating: 5 out of 5
Furniture of very good quality, very beautiful with a good quality/price ratio.
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A
Rating: 5 out of 5
Purchase of the Palma garden set, it is superb! Both the information service and the customer service are very efficient! 3 cushions were missing, received 3 days later! I recommend MOBELLIA!
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M
Rating: 5 out of 5
Very nice table, sturdy and easy to assemble. Happy with my purchase. Fast delivery.
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M
Rating: 5 out of 5
I am very satisfied with the product. One concern though about the cushion ties that arrived broken.
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J
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Quality product received very quickly. I hesitated with the brand Hesperide but have no regrets for a little less expensive especially the delivery.
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C
Rating: 5 out of 5
Very nice quality for this parasol!!
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C
Rating: 5 out of 5
Very attentive and friendly salespeople. Product conforms to the catalog; good quality, very good value for money.
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P
Rating: 5 out of 5
Hello, I bought a white Monte Carlo outdoor lounge and I must say it is beautiful and of very good quality. I have often bought online and the service quality of MOBELLIA, whether delivery or reception (thank you LÉA), is really efficient. Highly recommend. Pascal
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P
Rating: 5 out of 5
Excellent product, design and quality are on point! fast shipping
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T
Rating: 5 out of 5
very good product
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M
Rating: 5 out of 5
High-end garden furniture, aesthetically pleasing and with an excellent quality-price ratio. I am very satisfied with my order.
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C
Rating: 5 out of 5
Perfect delivery and order in good condition this time, very friendly delivery person, the furniture is of good quality
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P
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Perfect product, very easy to assemble. Delivery on time. I highly recommend Mobellia.
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P
Rating: 5 out of 5
Good material, good value
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J
Rating: 5 out of 5
Highly recommended supplier, in the shipment I received 4 chairs damaged by the agency and in 4 days I had replacements at no charge. Excellent commercial attention.
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P
Rating: 5 out of 5
Top responsiveness of the purchase or after-sales support!
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