Customer reviews of Mobellia

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews

Summary of reviews

Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.

Reviews 1, 2, 4 and 5 stars

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F
Farida G.
Rating: 5 out of 5
following a purchase from 15/05/2024
A thousand thanks .. It is a pity that you did not relay my ephemeral story on Instagram. I praised your #customer service after a purchase of almost two years and notification. Problem entirely due to me after a year on my secondary residence! Bravo to you, I recommend MOBELLIA
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Dominique M.
Rating: 4 out of 5
following a purchase from 13/05/2024
The table meets our expectations, the package was perfectly wrapped (table easy to assemble). The covers were not available and you have to pay for shipping again to have them delivered (Advice: contact customer service if you are in our case).
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Djamel I.
Rating: 5 out of 5
following a purchase from 12/05/2024
Magnificent and ultra-fast and careful delivery
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Benoit D.
Rating: 5 out of 5
following a purchase from 12/05/2024
4 stars, the paint on the chairs can quickly wear off due to friction when storing them
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Magali P.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very nice garden lounge, beautiful quality, we are very satisfied with our purchase
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Diane A.
Rating: 5 out of 5
following a purchase from 11/05/2024
The sofa is of very good quality, the cushions are comfortable. The delivery was super fast, I recommend this site!
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Corinne W.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very professional
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Eric C.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very good
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philippe W.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very satisfied with this table, very fast shipping. thank you
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Marc D.
Rating: 5 out of 5
following a purchase from 05/05/2024
Garden table meets expectations. Very fast delivery
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Mona G.
Rating: 5 out of 5
following a purchase from 06/05/2024
Super satisfied! Top quality and faster delivery than stated.
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Bertrand B.
Rating: 5 out of 5
following a purchase from 05/05/2024
superb table, easy to assemble and perfectly matching the description. very fast delivery in a few days...I recommend.
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Nathalie T.
Rating: 5 out of 5
following a purchase from 04/05/2024
The item is in accordance with what I ordered. It is of very nice quality. It was very well packaged and I am very happy with this purchase. The garden lounge is functional and will be very nice on my small terrace..
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Olivier L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very satisfied with the material…
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sylvie L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Beautiful product. Compliant delivery with a short delivery time
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Tanja L.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very nice garden furniture. We are very happy with them. We can only recommend them further.
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Jean Claude B.
Rating: 5 out of 5
following a purchase from 25/04/2024
Perfect, fast delivery, superb table, quality packaging.
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IBON M.
Rating: 5 out of 5
following a purchase from 24/04/2024
excellent quality, very good delivery and extremely high quality furniture. we will buy again, as soon as they have stock
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Laurent I.
Rating: 5 out of 5
following a purchase from 23/04/2024
Murano Table. An excellent quality product. Easy to assemble.
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RODRIGUES S.
Rating: 5 out of 5
following a purchase from 24/04/2024
We acquired a Mobellia garden lounge of which we are very satisfied for its quality, aesthetics, and comfort and for its price. The sellers' reception over the phone is very friendly and provides all the desired information. Delivery in 4 days is very fast. However, the delivery person was not equipped with the necessary equipment for delivering a 60kg package, which requires significant and exhausting help from the buyer to get it out of the truck and into the hall of the house.
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hubert W.
Rating: 5 out of 5
following a purchase from 22/04/2024
easy to reach, very pleasant, efficient and fast delivery
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Christine T.
Rating: 5 out of 5
following a purchase from 24/04/2024
Good
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inge S.
Rating: 5 out of 5
following a purchase from 21/04/2024
Delivery was prompt after ordering and we were very satisfied.
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SOPHIE B.
Rating: 5 out of 5
following a purchase from 16/04/2024
Order completely conforms, beautiful products and good quality arrived in 72 hours. I recommend +++
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Michel L.
Rating: 5 out of 5
following a purchase from 19/04/2024
Quality material but unfortunately a carrier that does not meet my expectations for a company of your caliber
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Patricia R.
Rating: 5 out of 5
following a purchase from 16/04/2024
Very good
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Thomas M.
Rating: 5 out of 5
following a purchase from 01/04/2024
I ordered a garden table and 12 chairs. The delivery was very fast and the products met my expectations. One chair was damaged and Mobellia quickly sent me a new chair. Kudos to the company for its responsiveness and customer service.
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Sylvain B.
Rating: 4 out of 5
following a purchase from 15/04/2024
Everything went well.. a downside on a part that is being replaced.
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JACQUELINE T.
Rating: 5 out of 5
following a purchase from 15/04/2024
Very nice chair easy to assemble
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JACQUES R.
Rating: 5 out of 5
following a purchase from 14/04/2024
Order conforms to my expectations
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Deprez J.
Rating: 5 out of 5
following a purchase from 14/04/2024
Beautiful merchandise, design and quality! Very satisfied with my purchases!
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Daniel B.
Rating: 5 out of 5
following a purchase from 07/04/2024
Good quality product, friendly service, fast and efficient.
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Jean Luc Z.
Rating: 5 out of 5
following a purchase from 13/04/2024
Great, nothing to complain about
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Macha T.
Rating: 5 out of 5
following a purchase from 13/04/2024
Table conforms to the description. Easy to assemble.
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BADEL J.
Rating: 5 out of 5
following a purchase from 13/04/2024
Order of 4 chairs. Good product, well packaged. Fast delivery time, around 3 days. No mistakes
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Fabien M.
Rating: 5 out of 5
following a purchase from 11/04/2024
Good products and good communication. I recommend
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Severine Q.
Rating: 1 out of 5
following a purchase from 10/04/2024
Package received quickly, except that one of the chairs is damaged. I sent an email with photos more than a week ago... no response!!
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Response from Mobellia
Hello Severine,
Thank you for sharing your experience. We are sorry to learn that you received a damaged package. This situation is taken very seriously, especially since we responded to your message the same day, without hearing back from you. To resolve this dispute quickly, could you please contact us directly by email or phone? We thank you for your understanding.
Best regards,
The Mobellia team.
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Frederic M.
Rating: 1 out of 5
following a purchase from 02/04/2024
Hello, I ordered an Elba corner sofa that has an adjustment and finish defect after 15 days of complaint. I still have not had any solutions provided by Mobellia for now, I am disappointed.
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Response from Mobellia
Hello Mr. Merget,
We sincerely regret that your corner sofa has adjustment defects. However, we have constantly communicated with you to find solutions, and we are happy to have finally resolved your problem.
Best regards,
The Mobellia team.
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JEAN-MARC R.
Rating: 5 out of 5
following a purchase from 08/04/2024
We are very satisfied with our purchase. The garden furniture is really of very good quality. Super fast delivery, in accordance with what is written on the website. Everything was super well packaged and protected and everything arrived in excellent condition. Easy assembly (about 1 hour alone). Nothing more to say. Bravo! Thank you! 5 *
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jimmy B.
Rating: 2 out of 5
following a purchase from 07/04/2024
Hello, There are many bumps and impacts on the aluminum structure, especially on one post. I even took photos that I will send.
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