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A
Rating: 5 out of 5
Very happy, order arrived very quickly and met my expectations, thank you
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Customer reviews of Mobellia
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 033 published reviews
Summary of reviews
Mobellia consistently delivers on quality products and fast, reliable service. Customers highlight beautiful, well-packaged furniture and sturdy construction, with quick delivery and responsive, efficient customer support that resolves issues promptly. The shopping experience is praised for organized shipping, straightforward assembly, and thorough packaging that protects items during transit. Overall, buyers repeatedly note durable materials, thoughtful packaging, and dependable delivery that supports a positive, repeat-ready relationship with the store.
Reviews 1, 2 and 5 stars
Reset filtersF
Rating: 5 out of 5
the chairs and the table are as we were expecting them? beautiful and top quality
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C
Rating: 5 out of 5
Really very satisfied with Mobellia! Ordered on Thursday, delivered on Saturday morning! Very nice quality!
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J
Rating: 5 out of 5
good price, good product, good service
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B
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Very beautiful living room we are delighted
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B
Rating: 5 out of 5
The order, shipping, and customer service are really well organized and efficient, the products are of good quality, I recommend.
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C
Rating: 5 out of 5
Lightning delivery, quality product, delighted with my purchase
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C
Rating: 5 out of 5
Correct and functional device
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C
Rating: 5 out of 5
Completely satisfied with this purchase. The chairs are great
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G
Rating: 5 out of 5
Everything was perfect!
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G
Rating: 5 out of 5
Quick response to a specific request
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N
Rating: 5 out of 5
I recently discovered Mobellia and bought a Monte Carlo garden lounge with 6 pieces. The quality of this garden lounge is crazy. It is very easy to assemble. The covers are delivered in small pouches with an explanatory guide. The packaging was impressive in its quality. I can only recommend this brand. It's true it's not cheap but the quality is there. I wanted a garden lounge that lasts over time.
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A
Rating: 5 out of 5
Quality of materials and respect for delivery times...everything is fine
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M
Rating: 5 out of 5
Fast reception and compliant product
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C
Rating: 5 out of 5
Very happy with my purchase and the Mobellia service. A few years ago we bought an outdoor Palma lounge and added two armchairs. I made a mistake in the color and the after-sales service was perfect. Fast, efficient. I recommend without hesitation.
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C
Rating: 5 out of 5
A bit high price but the products are of quality
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A
Rating: 5 out of 5
Perfect for customer service and delivery, thank you again
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P
Rating: 5 out of 5
Everything is great, excellent quality, would love to do it again
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F
Rating: 2 out of 5
Impossible to order and choose a delivery date, delivery then sent incomplete, the rest arriving after our vacation dates while we were no longer on site!! Once the package was finally received, two armrest covers were missing from one of the two garden sofas and three other covers were already unstitched before even being installed!!! Quality and quality control not up to the price!! After receiving the missing and/or defective covers, the living room is finally compliant...
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Response from Mobellia
Hello Franck,
We are sincerely sorry for the various inconveniences encountered with your order.
Regarding the delivery, our carrier normally allows for a delivery date to be agreed upon with the recipient. We regret that, in your case, this could not proceed as planned, particularly due to your vacation dates.
For the missing or defective covers, our after-sales service has indeed handled your request and, as you indicate, the necessary items have been sent to you so that your living room is finally complete and compliant.
We once again apologize for these inconveniences and hope that now that everything is in order, you are fully satisfied with your garden living room and can enjoy it under the best conditions.
Best regards,
The Mobellia team
We are sincerely sorry for the various inconveniences encountered with your order.
Regarding the delivery, our carrier normally allows for a delivery date to be agreed upon with the recipient. We regret that, in your case, this could not proceed as planned, particularly due to your vacation dates.
For the missing or defective covers, our after-sales service has indeed handled your request and, as you indicate, the necessary items have been sent to you so that your living room is finally complete and compliant.
We once again apologize for these inconveniences and hope that now that everything is in order, you are fully satisfied with your garden living room and can enjoy it under the best conditions.
Best regards,
The Mobellia team
M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect! Quality product.
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F
Rating: 5 out of 5
Superb, the woman is delighted
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C
Rating: 5 out of 5
Exceptional delay of 2 days. Setting up the cushions a bit complicated to achieve something of quality
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S
Rating: 5 out of 5
Fantastic product and fantastic service
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C
Rating: 5 out of 5
Some problems putting on the cushion covers. We had to ask for help. Otherwise, very comfortable armchairs.
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V
Rating: 5 out of 5
Product of very good quality, fast delivery
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A
Rating: 1 out of 5
Delivery arrived with a manufacturing defect, a proposal of €50 discount which we obviously refused and since then no news for the replacement of the product.
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Response from Mobellia
Hello Alexandre,
We are sorry that the defect noted upon receiving your product may have disappointed you.
However, we would like to clarify regarding the handling of your request. A first commercial proposal of €50 was indeed made to you, which you were of course free to accept or refuse. Following your refusal, our after-sales service quickly proposed another solution, which you accepted and which resolved the situation.
We are therefore somewhat surprised by your comment indicating that you were left without news, since your file was indeed handled and a solution responding to your request was implemented.
We naturally regret the initial defect and hope that now that the situation is resolved, you can fully enjoy your product.
Best regards,
The Mobellia team
We are sorry that the defect noted upon receiving your product may have disappointed you.
However, we would like to clarify regarding the handling of your request. A first commercial proposal of €50 was indeed made to you, which you were of course free to accept or refuse. Following your refusal, our after-sales service quickly proposed another solution, which you accepted and which resolved the situation.
We are therefore somewhat surprised by your comment indicating that you were left without news, since your file was indeed handled and a solution responding to your request was implemented.
We naturally regret the initial defect and hope that now that the situation is resolved, you can fully enjoy your product.
Best regards,
The Mobellia team
S
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
A company with very good quality.
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K
Rating: 5 out of 5
Superb quality of materials. Impeccable delivery.
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E
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Great site, very good quality garden sofa and very comfortable. Don't hesitate to place an order. I recommend +++
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V
Rating: 5 out of 5
We are delighted with our order. Assembly not too complicated. Great delivery tracking and excellent customer service for a piece that arrived broken. A tiny downside for the screws which could be of better quality.
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L
Rating: 1 out of 5
-
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Response from Mobellia
Hello,
We are sorry for the inconveniences encountered upon receiving your furniture.
Following your request, a solution has been found regarding the scratch on the furniture and we have also replaced the cushion that was damaged.
We hope that everything is now in order and that you can fully enjoy your garden furniture.
Once again, we apologize for the inconvenience caused and thank you for your understanding.
Best regards,
The Mobellia team
We are sorry for the inconveniences encountered upon receiving your furniture.
Following your request, a solution has been found regarding the scratch on the furniture and we have also replaced the cushion that was damaged.
We hope that everything is now in order and that you can fully enjoy your garden furniture.
Once again, we apologize for the inconvenience caused and thank you for your understanding.
Best regards,
The Mobellia team
L
Rating: 1 out of 5
I have not yet received the entire supply.
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Response from Mobellia
Good morning Lara,
We are sorry for the inconvenience encountered with the delivery of your order.
After conducting a verification, we find that the entire order has been delivered. If, however, some items are still missing, we invite you to contact our after-sales service, which will be able to immediately verify the situation and provide you with the necessary assistance.
We hope everything is in order and that you can fully enjoy your products.
Best regards,
The Mobellia team
We are sorry for the inconvenience encountered with the delivery of your order.
After conducting a verification, we find that the entire order has been delivered. If, however, some items are still missing, we invite you to contact our after-sales service, which will be able to immediately verify the situation and provide you with the necessary assistance.
We hope everything is in order and that you can fully enjoy your products.
Best regards,
The Mobellia team
M
Rating: 2 out of 5
I ordered 2 Elba armchairs. Huge disappointment regarding the covers (too small obviously, therefore very difficult to close, poor quality nylon zippers that may not last long given the tension... in short, I had already ordered from you and was satisfied but this time really not...
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Response from Mobellia
Hello Myriam,
We are sincerely sorry for the difficulties encountered with the covers of your Elba armchairs, especially since your previous experience with our products had given you satisfaction.
We invite you to contact our after-sales service so that our team can review with you the points you have raised and answer all your questions. If after-sales support is necessary, we will of course do what is needed to assist you and find an appropriate solution.
Please do not hesitate to contact us.
Best regards,
The Mobellia team
We are sincerely sorry for the difficulties encountered with the covers of your Elba armchairs, especially since your previous experience with our products had given you satisfaction.
We invite you to contact our after-sales service so that our team can review with you the points you have raised and answer all your questions. If after-sales support is necessary, we will of course do what is needed to assist you and find an appropriate solution.
Please do not hesitate to contact us.
Best regards,
The Mobellia team
C
Rating: 5 out of 5
We are very happy with the sofa, the delivery was quick, the goods very well packaged, and protected in the boxes. It's very pleasant to buy from a serious company these days. Bravo, keep making beautiful goods.
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I
Rating: 5 out of 5
Excellent quality and great attention to packaging. I recommend the purchase!
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