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J
Rating: 5 out of 5
Very satisfied with my order
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
High terrace table and its matching chairs, practical and pretty. Good customer follow-up with Mobellia. I recommend.
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B
Rating: 5 out of 5
Delighted with this first experience
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A
Rating: 5 out of 5
Furniture meets our expectations and impeccable delivery service.
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R
Rating: 5 out of 5
Compliant!
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B
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Ease of ordering, speed of delivery, serious packaging of the order, product quality. Everything is perfect
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J
Rating: 5 out of 5
Very beautiful furniture, impeccable packaging and delivery.
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D
Rating: 5 out of 5
Order delivered very quickly; the Murano garden furniture completely meets my expectations; delivery slots well announced and respected. Bravo!
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L
Rating: 5 out of 5
Very good finish.
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C
Rating: 5 out of 5
Product corresponding to the description and arrived in the best conditions.
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C
Rating: 5 out of 5
Very fast delivery but the matching storage chest is not available and no restock date is announced.
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P
Rating: 5 out of 5
Beautiful product of good quality. Very fast delivery without any problem.
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M
Rating: 5 out of 5
The purchased product is very nice, fast shipping
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N
Rating: 5 out of 5
I am very satisfied.
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C
Rating: 1 out of 5
Disappointed with the Corfu chairs: too low for the Amalfi table, uncomfortable seat, the fabric pulls when sitting. The edges are fraying and the seams are not straight. Poor quality.
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Response from Mobellia
Hello Catherine,
Thank you for your feedback regarding the Corfu chairs. We regret to learn that their quality and comfort did not meet your expectations. Your comments are valuable and we take them into account to improve our products and ensure your satisfaction. Please do not hesitate to contact us for any request for exchange or refund. We are at your disposal to find a solution adapted to your needs.
Thank you for your trust in Mobellia.
Best regards,
The Mobellia team
Thank you for your feedback regarding the Corfu chairs. We regret to learn that their quality and comfort did not meet your expectations. Your comments are valuable and we take them into account to improve our products and ensure your satisfaction. Please do not hesitate to contact us for any request for exchange or refund. We are at your disposal to find a solution adapted to your needs.
Thank you for your trust in Mobellia.
Best regards,
The Mobellia team
L
Rating: 5 out of 5
I am very happy with my aesthetic garden lounge materials, careful and fast shipping. I recommend Mobellia.
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L
Rating: 5 out of 5
Fast delivery and magnificent table, nothing to say
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J
Rating: 5 out of 5
Beautiful product but unfortunately some imperfections on the wood imitation.
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S
Rating: 5 out of 5
Beautiful quality table, hyper fast delivery with very careful packaging.
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A
Rating: 5 out of 5
Serious customer service, I recommend
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N
Rating: 5 out of 5
Fast delivery, very serious delivery company, courteous driver who helped me position the package in my garage before unpacking, it has become so rare, you feel reassured about the quality of service and therefore the product
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V
Rating: 5 out of 5
Very serious!
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L
Rating: 5 out of 5
TOP as well as customer service!
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A
Rating: 5 out of 5
perfect product and delivery
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P
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Very beautiful product, very comfortable, happy with my purchase.
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A
Rating: 5 out of 5
Nothing to complain about -> very good
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A
Rating: 5 out of 5
Conforms to expectations
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P
Rating: 5 out of 5
Delivered within 48 hours, product conforms to the description
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S
Rating: 1 out of 5
Sofa received with two defects ...
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Response from Mobellia
Hello Stéphane,
We are sorry that you received a sofa with defects. The quality of our products is a priority for us, and we do everything we can to resolve this situation. After our exchanges to find solutions, we are happy to have finally been able to resolve your problem.
Best regards,
The Mobellia team
We are sorry that you received a sofa with defects. The quality of our products is a priority for us, and we do everything we can to resolve this situation. After our exchanges to find solutions, we are happy to have finally been able to resolve your problem.
Best regards,
The Mobellia team
C
Rating: 5 out of 5
Order received very quickly. Geodis is great for communication
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F
Rating: 1 out of 5
I have not yet received my shipment as of today, 27.05.24. Frank-Eugen Kreienbaum
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Response from Mobellia
Thank you for your message and your concerns.
After review, we find that your order was delivered on 29.05.24, and thus within the announced delivery time of 8 to 10 working days.
We thank you for your purchase and hope that you will enjoy your garden furniture set to the fullest.
Best regards,
The Mobellia Team
After review, we find that your order was delivered on 29.05.24, and thus within the announced delivery time of 8 to 10 working days.
We thank you for your purchase and hope that you will enjoy your garden furniture set to the fullest.
Best regards,
The Mobellia Team
F
Rating: 1 out of 5
The seats are small and not comfortable, average quality. The depth measurement of the seat indicated in the photos of 56 cm is misleading, as in reality, subtracting the thickness of the cushions leaves about 44 cm of seat, an insufficient measurement for comfort in this type of furniture. They seem like children's furniture.
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F
Rating: 5 out of 5
A thousand thanks .. It is a pity that you did not relay my ephemeral story on Instagram. I praised your #customer service after a purchase of almost two years and notification. Problem entirely due to me after a year on my secondary residence! Bravo to you, I recommend MOBELLIA
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D
Rating: 5 out of 5
Magnificent and ultra-fast and careful delivery
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B
Rating: 5 out of 5
4 stars, the paint on the chairs can quickly wear off due to friction when storing them
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M
Rating: 5 out of 5
Very nice garden lounge, beautiful quality, we are very satisfied with our purchase
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D
Rating: 5 out of 5
The sofa is of very good quality, the cushions are comfortable. The delivery was super fast, I recommend this site!
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