English 
H
Rating: 5 out of 5
very good
Translated reviews
Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good morning. I have received the order very well, I have only seen some very small dents in the aluminum. But they are there. The packages are very well protected. I also ordered the furniture covers two weeks ago and I have not received a response on when I will receive them. Can you give me more information? Regards
Translated reviews
A
Rating: 1 out of 5
very misleading thought you got the table and chairs, I thought I ordered 10 seater outside dining table and chairs and it was only the table delivered they should just show in the pictures just table without chairs, I paid £680 now just for a table, customer service is slow and emailed to change delivery address as it had my work down and not home address, didn't get changed and the table was delivered to my work address which I then had to get a van and get to my home address, as too big for a car, feel like the table is not worth that money, I only ordered as thought it was for the set, I now have to find 10 chairs to go with it, not happy at all and will cost to send back and no reply with emails so I'm stuck with it
Translated reviews
Response from Mobellia
refund made
S
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Superb set. What we liked, the quality of the whole and the speed of delivery. Good company. Very happy
Translated reviews
F
Rating: 5 out of 5
Serious company, delivery times respected
Translated reviews
P
Rating: 5 out of 5
Product conforms to our expectations
Translated reviews
J
Rating: 5 out of 5
Table very well packaged, very heavy package with no handles to lift it
Translated reviews
N
Rating: 2 out of 5
Plastic parts arrived broken, I reported it but received no response from the store!!!
Translated reviews
Response from Mobellia
Hello,
We are sorry for the inconvenience regarding the damaged parts that arrived.
After verification, a solution has indeed been provided for your request and the necessary elements have been taken care of by our after-sales service. We want to assure you that customer satisfaction remains our priority.
Our customer service team is of course at your complete disposal for any further questions or assistance you may need.
Best regards,
The Mobellia team
We are sorry for the inconvenience regarding the damaged parts that arrived.
After verification, a solution has indeed been provided for your request and the necessary elements have been taken care of by our after-sales service. We want to assure you that customer satisfaction remains our priority.
Our customer service team is of course at your complete disposal for any further questions or assistance you may need.
Best regards,
The Mobellia team
H
Rating: 5 out of 5
Product conforms to the description Satisfied
Translated reviews
R
Rating: 5 out of 5
order delivered quickly
Translated reviews
F
Rating: 5 out of 5
Just ... Magnificent! Finally a quality product that meets our expectations
Translated reviews
V
Rating: 5 out of 5
Top notch
Translated reviews
S
Rating: 5 out of 5
Great service, great products. I would order again anytime.
Translated reviews
K
Rating: 5 out of 5
fast delivery beautiful product
Translated reviews
F
Rating: 5 out of 5
Following a quickly received order of 6 Murano garden chairs, I want to thank customer service because one of the chairs was defective and a new one was sent immediately. Very responsive and very professional customer service. A site that I highly recommend.
Translated reviews
G
Rating: 5 out of 5
Very pleased with our furniture, good quality and prompt service from Mobellia
Translated reviews
N
Rating: 5 out of 5
Furniture in accordance with the order, very high quality and very aesthetic, meets my expectations. To see over time how it holds up!!!
Translated reviews
A
Rating: 5 out of 5
Product conforms to the description, fast and careful delivery
Translated reviews
M
Rating: 5 out of 5
So far, great job
Translated reviews
G
Rating: 5 out of 5
good product, fast shipping, a very serious site, I recommend
Translated reviews
H
Rating: 5 out of 5
Very good with interlocutors who respond to questions quickly and clearly
Translated reviews
C
Rating: 5 out of 5
Despite the issues with the carrier, we finally received our garden furniture. Delivery problems are often blamed on the seller, but it's often the transport companies that mess things up...
Translated reviews
M
Rating: 5 out of 5
The products meet our expectations, despite some damaged chairs during transport (packaging could be improved) the customer service was very responsive.
Translated reviews
P
Rating: 5 out of 5
Completely satisfied with the purchase. Excellent quality furniture. Bought a 2-seater sofa that arrived disassembled but was easy to assemble
Translated reviews
M
Rating: 5 out of 5
Very nice finish! Easy to assemble. Express delivery!
Translated reviews
S
Rating: 1 out of 5
We were advised that delivery would be 5-8 days from order however we have still not heard anything on when the furniture will be delivered. We are not very happy with this service
Translated reviews
Response from Mobellia
Dear Sukhjinder,
Thank you for your feedback.
You are absolutely right that the delivery took longer than initially expected. We sincerely apologize for this delay and understand your frustration, especially after being advised of a 5-8 day delivery timeframe.
At Mobellia, we are continuously working with our logistics partners to improve our delivery processes and reduce lead times so that future deliveries are completed much more quickly and efficiently.
We truly appreciate your patience and understanding, and we are sorry that your experience did not meet the standards we strive to provide.
Kind regards,
The Mobellia Team
Thank you for your feedback.
You are absolutely right that the delivery took longer than initially expected. We sincerely apologize for this delay and understand your frustration, especially after being advised of a 5-8 day delivery timeframe.
At Mobellia, we are continuously working with our logistics partners to improve our delivery processes and reduce lead times so that future deliveries are completed much more quickly and efficiently.
We truly appreciate your patience and understanding, and we are sorry that your experience did not meet the standards we strive to provide.
Kind regards,
The Mobellia Team
W
Rating: 5 out of 5
Everything went great, would love to do it again anytime
Translated reviews
L
Rating: 5 out of 5
Perfect Just plan for handling for the delivery because the delivery person was alone and left the sofa on the sidewalk
Translated reviews
V
Rating: 1 out of 5
Beautiful product. The color of the cushions is slightly different from the photo, a bit darker.
Translated reviews
Response from Mobellia
Hello Véronique,
Thank you for taking the time to share your opinion. We are delighted that you appreciate the product. We note your comment regarding the color of the cushions and we will ensure to improve the accuracy of our representations. Your satisfaction is essential to us.
Best regards,
The Mobellia team
Thank you for taking the time to share your opinion. We are delighted that you appreciate the product. We note your comment regarding the color of the cushions and we will ensure to improve the accuracy of our representations. Your satisfaction is essential to us.
Best regards,
The Mobellia team
N
Rating: 5 out of 5
I highly recommend Mobellia for their professionalism, efficiency, and especially their attentiveness.
Translated reviews
J
Rating: 5 out of 5
Mobellia is a very serious company with high-end items of very good quality. Excellent customer service when there is the slightest issue, I recommend 100%
Translated reviews
E
Rating: 5 out of 5
Matches the description. Super fast shipping
Translated reviews
G
Rating: 5 out of 5
Easy to order, very pleased with the product and being able to speak to a person is a major plus
Translated reviews
C
Rating: 5 out of 5
In accordance with the description
Translated reviews
C
Rating: 5 out of 5
Fast delivery. Products conform to the site. I am delighted with my purchase.
Translated reviews
L
Rating: 5 out of 5
Very satisfied
Translated reviews
S
Rating: 5 out of 5
I bought a set of garden sofas and armchairs: excellent materials, aesthetically wonderful. Delivery even ahead of schedule by a couple of days.
Translated reviews
K
Rating: 1 out of 5
I haven’t received my order yet
Translated reviews
C
Rating: 5 out of 5
Product completely compliant
Translated reviews