Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
I am missing the armchairs to receive, upholstery stained, sent email and received no response
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Response from Mobellia
Hello Elena,
We apologize for the inconvenience caused with your order.
Indeed, the carrier did not deliver all the packages on the same day and the missing armchairs were delivered the next day.
Regarding the defects you reported in the upholstery, our after-sales service has addressed your complaint and a solution has been found to resolve the incident.
We apologize for the inconveniences caused during this process and hope that you can now fully enjoy your furniture.
Thank you for your patience and understanding.
Best regards,
The Mobellia team
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Veronique D.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect
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Cyril S.
Rating: 5 out of 5
following a purchase from 05/07/2026
Ok great
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Valentin N.
Rating: 5 out of 5
following a purchase from 05/07/2026
Delivery in line with expectations with precise tracking.
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Vasilena K.
Rating: 1 out of 5
following a purchase from 20/06/2026
I still have not received the order nor received any information
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Response from Mobellia
Hello Vasilena,
We apologize for the inconvenience caused by the wait and the lack of information during the delivery process.
As it stands, your order has finally been delivered. We hope everything is in perfect condition and that you can fully enjoy your products.
We apologize again for the delay and appreciate your patience.
Best regards,
The Mobellia team
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Sabine P.
Rating: 5 out of 5
following a purchase from 04/07/2026
Very satisfied!
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Katia L.
Rating: 5 out of 5
following a purchase from 03/07/2026
Super happy with my order, the delivery was fast and my table very well packaged. Everything was perfect
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Olivier F.
Rating: 5 out of 5
following a purchase from 03/07/2026
Very good purchase, fast delivery and product quality
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Bruno A.
Rating: 5 out of 5
following a purchase from 03/07/2026
Following the receipt of a first table with a functional defect, customer service replaced the table for us. Serious company and efficient customer service.
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Alessio D.
Rating: 1 out of 5
following a purchase from 02/07/2026
Very disappointed. The delivery does not offer the option to leave the heavy packages at the installation site. One of the legs has an obvious paint defect on the visible side and the supplied caps are the wrong size for the legs (profile 60x60x2 mm), making it impossible to assemble them. I am still waiting for a response from customer service.
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Response from Mobellia
Hello Alessio,
We regret that your experience has not lived up to your expectations and we understand your disappointment.
Regarding the delivery, unfortunately our carrier currently does not offer the possibility of moving the packages to the installation site. We are aware that it would be a very useful service, especially for bulky and heavy products, and we would like to be able to offer this option in the future.
Regarding the defects you reported, our after-sales service studied your complaint and proposed a commercial gesture, which you accepted, in order to resolve the incident in the best possible way.
We apologize again for the inconvenience caused and hope that, once these incidents are resolved, you can fully enjoy your furniture.
Best regards,
The Mobellia team
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Manfred K.
Rating: 5 out of 5
following a purchase from 01/07/2026
Fast shipping!
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Philippe W.
Rating: 5 out of 5
following a purchase from 01/07/2026
Fast delivery. Item as described and easy to assemble.
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Tobias E.
Rating: 5 out of 5
following a purchase from 01/07/2026
Beautiful table
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Thierry C.
Rating: 5 out of 5
following a purchase from 01/07/2026
I just saw that there was still a discount!! Can I take advantage of it?
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Jean Yves L.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast delivery
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Jacky M.
Rating: 5 out of 5
following a purchase from 29/06/2026
We thank MOBELLIA for their responsiveness following the problem encountered. Really very serious and professional. Again, a big thank you to MOBELLIA
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Anita G.
Rating: 5 out of 5
following a purchase from 29/06/2026
Fast delivery, quality products and easy to assemble. I recommend this brand without hesitation
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Helene B.
Rating: 5 out of 5
following a purchase from 22/06/2026
Magnificent - very comfortable and of very good quality
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Luis A.
Rating: 1 out of 5
following a purchase from 29/06/2026
I received the order damaged scratched what is the table
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Response from Mobellia
Hello Luis,
We are very sorry that the table arrived with some scratches and we apologize for the inconvenience caused.
After receiving your complaint, our after-sales service proposed a commercial gesture, which was accepted, in order to resolve the incident in the best possible way.
We hope that you can now fully enjoy your table and that the product provides you with complete satisfaction.
Best regards,
The Mobellia team
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Laurent B.
Rating: 5 out of 5
following a purchase from 21/06/2026
Products that seem to be of quality, but especially top-notch customer service. Following an item damaged by the carrier and a defect on another item, the customer service was more than reactive, attentive, and very professional. The 2 new items were delivered the following week. Top company!
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Hans-Jürgen S.
Rating: 5 out of 5
following a purchase from 27/06/2026
Good quality. Fast delivery
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Lidwine M.
Rating: 5 out of 5
following a purchase from 22/06/2026
Very beautiful sofa, too bad the covers are so hard to put on
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Bruno L.
Rating: 5 out of 5
following a purchase from 26/06/2026
super high quality product, top service
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Fabienne A.
Rating: 5 out of 5
following a purchase from 26/06/2026
Very beautiful product, delivery compliant and serious
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PIERRE L.
Rating: 5 out of 5
following a purchase from 25/06/2026
Reception planning respected, very well packaged, corresponds to what I expected. Everything is perfect on my side
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Isabelle E.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very satisfied with my order
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Isabelle B.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very happy with my Elba garden lounge. I would recommend this seller without any problem. The after-sales service is also very good
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Corentin M.
Rating: 1 out of 5
following a purchase from 25/06/2026
A package is missing from our delivery!
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Response from Mobellia
Hello Corentin,
We apologize for the inconvenience related to your delivery.
As soon as we were informed of the missing package, our customer service took the necessary steps to quickly rectify the situation. Your order is now complete and we hope you can fully enjoy your garden furniture.
We once again apologize for the inconvenience caused and thank you for your understanding.
Best regards,
The Mobellia team
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Myriam D.
Rating: 5 out of 5
following a purchase from 24/06/2026
I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.
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sylvie C.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very beautiful product
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Paola P.
Rating: 5 out of 5
following a purchase from 23/06/2026
Great durable product, the shelf is a bit delicate
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Delphine M.
Rating: 1 out of 5
following a purchase from 21/06/2026
Incomplete delivery
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Response from Mobellia
Hello Delphine,
We sincerely apologize for the inconvenience caused during your delivery.
Indeed, your delivery was incomplete, as the carrier unfortunately lost one of your packages. As soon as we were informed, we organized a new shipment so that you could receive the missing item as soon as possible.
We are happy to know that you have finally received your entire order and we hope that you can now fully enjoy your Amsterdam living room.
Once again, our apologies for this inconvenience and thank you for your patience and understanding.
Best regards,
The Mobellia team
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Lars P.
Rating: 5 out of 5
following a purchase from 21/06/2026
And again received a really great seating set. Fast delivery and truly top quality. Thank you very much
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Alexandre Q.
Rating: 5 out of 5
following a purchase from 20/06/2026
Very satisfied with the ordered furniture.
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ROSARIO C.
Rating: 5 out of 5
following a purchase from 18/06/2026
THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 19/06/2026
The product is very good, pretty and practical. I love the bronze color.
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Elizabeth D.
Rating: 5 out of 5
following a purchase from 18/06/2026
I am very satisfied with the product, very nice quality, and the delivery went well
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Hans L.
Rating: 5 out of 5
following a purchase from 18/06/2026
Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment
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Jean Pierre S.
Rating: 3 out of 5
following a purchase from 18/06/2026
Two deformations on the table (dents) discovered during the assembly of the table
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Response from Mobellia
Hello Jean Pierre,
We are sorry to learn that you noticed two dents on your table during assembly.
In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.
Our team will do what is necessary to provide you with a solution quickly.
Best regards,
The Mobellia team
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Bitten P.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very efficient and speedy supply and delivery.
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