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Rating: 5 out of 5
Delivery was prompt after ordering and we were very satisfied.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Order completely conforms, beautiful products and good quality arrived in 72 hours. I recommend +++
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M
Rating: 5 out of 5
Quality material but unfortunately a carrier that does not meet my expectations for a company of your caliber
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P
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
I ordered a garden table and 12 chairs. The delivery was very fast and the products met my expectations. One chair was damaged and Mobellia quickly sent me a new chair. Kudos to the company for its responsiveness and customer service.
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S
Rating: 4 out of 5
Everything went well.. a downside on a part that is being replaced.
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J
Rating: 5 out of 5
Very nice chair easy to assemble
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J
Rating: 5 out of 5
Order conforms to my expectations
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D
Rating: 5 out of 5
Beautiful merchandise, design and quality! Very satisfied with my purchases!
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D
Rating: 5 out of 5
Good quality product, friendly service, fast and efficient.
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J
Rating: 5 out of 5
Great, nothing to complain about
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M
Rating: 5 out of 5
Table conforms to the description. Easy to assemble.
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B
Rating: 5 out of 5
Order of 4 chairs. Good product, well packaged. Fast delivery time, around 3 days. No mistakes
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F
Rating: 5 out of 5
Good products and good communication. I recommend
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S
Rating: 1 out of 5
Package received quickly, except that one of the chairs is damaged. I sent an email with photos more than a week ago... no response!!
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Response from Mobellia
Hello Severine,
Thank you for sharing your experience. We are sorry to learn that you received a damaged package. This situation is taken very seriously, especially since we responded to your message the same day, without hearing back from you. To resolve this dispute quickly, could you please contact us directly by email or phone? We thank you for your understanding.
Best regards,
The Mobellia team.
Thank you for sharing your experience. We are sorry to learn that you received a damaged package. This situation is taken very seriously, especially since we responded to your message the same day, without hearing back from you. To resolve this dispute quickly, could you please contact us directly by email or phone? We thank you for your understanding.
Best regards,
The Mobellia team.
F
Rating: 1 out of 5
Hello, I ordered an Elba corner sofa that has an adjustment and finish defect after 15 days of complaint. I still have not had any solutions provided by Mobellia for now, I am disappointed.
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Response from Mobellia
Hello Mr. Merget,
We sincerely regret that your corner sofa has adjustment defects. However, we have constantly communicated with you to find solutions, and we are happy to have finally resolved your problem.
Best regards,
The Mobellia team.
We sincerely regret that your corner sofa has adjustment defects. However, we have constantly communicated with you to find solutions, and we are happy to have finally resolved your problem.
Best regards,
The Mobellia team.
J
Rating: 5 out of 5
We are very satisfied with our purchase. The garden furniture is really of very good quality. Super fast delivery, in accordance with what is written on the website. Everything was super well packaged and protected and everything arrived in excellent condition. Easy assembly (about 1 hour alone). Nothing more to say. Bravo! Thank you! 5 *
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L
Rating: 5 out of 5
A pleasure to order from Mobellia. Everything is perfect, even the delivery.
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C
Rating: 5 out of 5
I am very satisfied with my order, the Amalfi table and chairs set is superb, I thank the entire Mobellia team. I obviously recommend Mobellia to my entourage. Best regards.
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F
Rating: 5 out of 5
The delivery was super fast, the set I still can't share the experience but I imagine it will be great.
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S
Rating: 4 out of 5
Good quality products.
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G
Rating: 4 out of 5
We are happy with the table and the living room. We have a deformed cushion due to a strap that was too tight in the box... The chairs seem light to see over time.
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R
Rating: 5 out of 5
Fast delivery, product matches the photo, beautiful product quality and the comfort is top! I recommend!
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V
Rating: 5 out of 5
Very good site, well done. Very nice and responsive customer service, products shipped quickly and well packaged.
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T
Rating: 5 out of 5
Good phone listening from this company, professionals!!
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J
Rating: 5 out of 5
Table conforms to my order. Fast delivery, parcel arrived in very good condition, very careful packaging.
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F
Rating: 5 out of 5
Satisfied! It turned out very well!
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L
Rating: 5 out of 5
Product as described and very fast delivery
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S
Rating: 5 out of 5
Satisfied
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L
Rating: 1 out of 5
The parcel of the table was ripped open. The delivery person left with it on his assessment.
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Response from Mobellia
Hello Loïc,
We sincerely regret that your parcel arrived damaged. We constantly strive to ensure the quality of our deliveries, but it seems there was a problem with the carrier. However, we have immediately dispatched a new table, which you have received well.
We sincerely regret that your parcel arrived damaged. We constantly strive to ensure the quality of our deliveries, but it seems there was a problem with the carrier. However, we have immediately dispatched a new table, which you have received well.
M
Rating: 5 out of 5
Nothing to report, super quality and very responsive. Thank you
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S
Rating: 5 out of 5
Hello, I am very satisfied with my Tivoly living room, very good quality and the cushions are comfortable. The delivery was quick, ordered on Thursday morning and received on Saturday morning
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C
Rating: 5 out of 5
Super received within 48 hours as expected, perfect delivery
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L
Rating: 5 out of 5
Perfect experience. Very satisfied with my purchase.. I highly recommend Mobellia
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D
Rating: 5 out of 5
Fast delivery, impeccable communication.
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G
Rating: 5 out of 5
Delivery faster than I would have thought, very well packaged parcels, furniture with a good quality-price ratio
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M
Rating: 1 out of 5
Good evening, 2 of my 4 armchairs are damaged
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Response from Mobellia
Hello Martine,
We are sincerely sorry to hear that you encountered problems with your armchairs. Customer satisfaction is a priority for us. We have immediately replaced your two defective armchairs. We hope you are now fully satisfied with your chairs.
Best regards,
The Mobellia team
We are sincerely sorry to hear that you encountered problems with your armchairs. Customer satisfaction is a priority for us. We have immediately replaced your two defective armchairs. We hope you are now fully satisfied with your chairs.
Best regards,
The Mobellia team
M
Rating: 5 out of 5
Delivery faster than expected and impeccable table
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P
Rating: 5 out of 5
Nothing to report!
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Y
Rating: 5 out of 5
Ultra fast delivery and very good quality
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