Customer reviews of Mobellia

Products that seem to be of quality, but especially top-notch customer service. Following an item damaged by the carrier and a defect on another item, the customer service was more than reactive, attentive, and very professional. The 2 new items were delivered the following week. Top company!

Good quality. Fast delivery

Very beautiful sofa, too bad the covers are so hard to put on

super high quality product, top service

Really a great table. The table was delivered without notice. Luckily we were home. 2 drill holes were not so ideal - we still managed to get the screws in. All in all, a very good and fast processing.

Very beautiful product, delivery compliant and serious

Reception planning respected, very well packaged, corresponds to what I expected. Everything is perfect on my side

Everything is perfect

High-end materials, serious delivery, very well packaged, just taking away one star because at this price it should be flawless, and I noted some welding aspects that are not necessarily great, knowing that I am a craftsman and someone very very demanding...

Very satisfied with my order

Very happy with my Elba garden lounge. I would recommend this seller without any problem. The after-sales service is also very good

A package is missing from our delivery!

I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.

Very beautiful product

Great durable product, the shelf is a bit delicate

Incomplete delivery

And again received a really great seating set. Fast delivery and truly top quality. Thank you very much

Very satisfied with the ordered furniture.

THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.

The product is very good, pretty and practical. I love the bronze color.

I am very satisfied with the product, very nice quality, and the delivery went well

Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment

Very efficient and speedy supply and delivery.

Very good product, the cushion on the seat slips a bit. Otherwise very comfortable.

Fast delivery, good product that meets our expectations

We received our order with almost all items damaged. We sent an email with photos 5 days ago and still no response. For a purchase of over 5000 euros, I think the quality and service are lacking...

I do not wish to leave negative feedback on your site for now, but you can check my email and I will see depending on how you handle it.

I would like to return my products, they do not match my parasols. How to proceed?

I have not received anything

Beautiful products of good quality. Too bad, no delivery/assembly options upstairs like other furniture sites

The products are of quality. An impeccable and fast customer service, the staff as well. Thanks again to Léa and I hope to see you next time. Thank you

Problems with payment and the delivery arrived with a twisted deck chair. I am waiting for customer service to know the next steps regarding my issue.

Very good, very fast delivery. Quality furniture

Misleading - states has 10 seats with the table. Not clear that seats were not supplied, asked them to honour discount available at the time of the initial order as we now need to purchase chairs and they refused. Very poor customer service

It's a shame that the shipping only delivers to the edge of the property. Gene would pay more.

AS IT IS ADVERTISED VERY CORRECTLY

Perfect

Beautiful quality.

Here is my Mobellia experience. I bought a Murano table 240x120 in May. I waited until June to open the box... and I discovered a huge impact. The company Mobellia accepted an exchange without any problem. A week later, I received the second table. This time I looked at the box before unloading. I noticed three holes, and through one of them... an impact on the top! I refused the table. I contacted Mobellia who accepted without any problem to send a third table! A week later I received the third table. I checked the box again... another hole through the box! The friendly and understanding delivery person agreed that I unpack the table! Yet another small impact on the top! Nevertheless, I accepted the table, tired of so many setbacks. Summary: beautiful table, impeccable customer service. But with too many intermediaries during deliveries, I would advise Mobellia to pack their tables much better.

I highly recommend. Professional, responsive service of great quality. Everything went perfectly from start to finish. Serious team, attentive and very efficient. Thank you for your professionalism!