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N
Rating: 5 out of 5
I highly recommend Mobellia for their professionalism, efficiency, and especially their attentiveness.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Mobellia is a very serious company with high-end items of very good quality. Excellent customer service when there is the slightest issue, I recommend 100%
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E
Rating: 5 out of 5
Matches the description. Super fast shipping
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G
Rating: 5 out of 5
Easy to order, very pleased with the product and being able to speak to a person is a major plus
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C
Rating: 5 out of 5
In accordance with the description
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C
Rating: 5 out of 5
Fast delivery. Products conform to the site. I am delighted with my purchase.
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L
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
I bought a set of garden sofas and armchairs: excellent materials, aesthetically wonderful. Delivery even ahead of schedule by a couple of days.
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K
Rating: 1 out of 5
I haven’t received my order yet
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C
Rating: 5 out of 5
Product completely compliant
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D
Rating: 5 out of 5
Quality set
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M
Rating: 1 out of 5
There is an impact on the table, I am really disappointed. I am waiting for a response for an exchange.
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Response from Mobellia
Hello Madam,
We are sorry for the inconvenience caused and understand your disappointment regarding the impact observed on your table.
In order to resolve this situation, we have proceeded with the replacement of the table. We hope that this solution brings you complete satisfaction and that you are now satisfied with this exchange as well as the handling of your request.
We remain at your disposal if you have any questions or additional needs.
Best regards,
The Mobellia team
We are sorry for the inconvenience caused and understand your disappointment regarding the impact observed on your table.
In order to resolve this situation, we have proceeded with the replacement of the table. We hope that this solution brings you complete satisfaction and that you are now satisfied with this exchange as well as the handling of your request.
We remain at your disposal if you have any questions or additional needs.
Best regards,
The Mobellia team
E
Rating: 5 out of 5
Fast delivery, plush table, very nice finish
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H
Rating: 5 out of 5
Very beautiful quality, easy and quick assembly, magnificent table!
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C
Rating: 4 out of 5
Very beautiful Monte Carlo sofa, impeccable quality and great comfort, easy assembly, very well thought out packaging. The only downside is the delivery; the option for delivery into the room of your choice would be appreciated. I was alone and the delivery person left it on the street and not in the lobby of my building. I had to load the sofa into the back of my car to bring it up to my building, then unpack everything to be able to bring the sofa up to my apartment... when you pay a certain price for a sofa, the delivery should match the product sold.
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J
Rating: 5 out of 5
Delighted with our sofas. Exactly as we expected. Prompt delivery and good communication. Thank you
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F
Rating: 5 out of 5
Already answered. Satisfied with the order, the contact with the interlocutor Léa, as well as the efficiency and kindness of the delivery person. Satisfaction and return of the product received quickly
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B
Rating: 5 out of 5
NO PROBLEM
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I
Rating: 5 out of 5
Fast delivery, very good quality material
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G
Rating: 5 out of 5
Fast order and delivery
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A
Rating: 5 out of 5
Quality living room, well packaged.
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K
Rating: 5 out of 5
The Three seater sofas are just great with the padded cushions and they look great in the garden. The Delivery gent was fantastic helped me move the sofas to the side of the house and off the road. Great service
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D
Rating: 5 out of 5
Perfect. Fast delivery. Easy assembly.
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S
Rating: 5 out of 5
Thank you to Mobellia for the professionalism of its customer service.
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F
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Order arrived well by a very serious carrier. Thank you
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Y
Rating: 5 out of 5
Excellent service. With very elegant outdoor furniture that is very well protected in its packaging and transport.
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M
Rating: 5 out of 5
Received quickly, no problem, compliant with the order
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A
Rating: 5 out of 5
Very fast delivery and super well packaged.
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G
Rating: 5 out of 5
Order and delivery compliant and deadlines respected
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V
Rating: 5 out of 5
Very good value for money Ultra-light chair as I wanted, very simple design as expected
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C
Rating: 5 out of 5
Very satisfied with my purchase, very good quality material and very good exchanges with the company
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J
Rating: 5 out of 5
Received quickly and efficiently
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M
Rating: 5 out of 5
Very fast delivery and also well packaged! The goods are as described. We haven't really sat on it much yet, but the quality of the furniture and the cushions is good
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S
Rating: 5 out of 5
Fast delivery and product that meets my expectations. Now we will see the duration.
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F
Rating: 1 out of 5
Damaged armchair
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Response from Mobellia
Hello,
We are sincerely sorry to learn that your armchair arrived damaged.
After checking, we unfortunately did not find any message from you regarding this issue.
We invite you to contact our after-sales service so that we can review your case and provide you with a solution as soon as possible.
Our customer service team will do what is necessary to resolve the situation quickly.
Best regards,
The Mobellia team
We are sincerely sorry to learn that your armchair arrived damaged.
After checking, we unfortunately did not find any message from you regarding this issue.
We invite you to contact our after-sales service so that we can review your case and provide you with a solution as soon as possible.
Our customer service team will do what is necessary to resolve the situation quickly.
Best regards,
The Mobellia team
J
Rating: 5 out of 5
Very good surprise. Order shipped in 2 days, delivery on the minute, effective packaging and protections, quality products, simple installation, perfect final result and comfort, everything is excellent. Rare for a 100% internet experience. Thank you!
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C
Rating: 5 out of 5
Very fast delivery. Excellent quality. Very good value. Highly recommend.
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J
Rating: 4 out of 5
The table is exactly what I needed, it's a hassle that the delivery was at street level. Carrying it up the stairs was a bit heavy.
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F
Rating: 5 out of 5
Order placed, received 36h later! Splendid garden furniture!
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