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C
Rating: 5 out of 5
Ok great
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 2, 3, 4 and 5 stars
Reset filtersP
Rating: 4 out of 5
The sepia color of the photo is completely different from the one received.
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V
Rating: 5 out of 5
Delivery in line with expectations with precise tracking.
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S
Rating: 5 out of 5
Very satisfied!
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K
Rating: 5 out of 5
Super happy with my order, the delivery was fast and my table very well packaged. Everything was perfect
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O
Rating: 5 out of 5
Very good purchase, fast delivery and product quality
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B
Rating: 5 out of 5
Following the receipt of a first table with a functional defect, customer service replaced the table for us. Serious company and efficient customer service.
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J
Rating: 4 out of 5
Product matches the description.. the problem: it is not specified that the cushions are not covered with the covers.. (delivered separately!).. big hassle to set up.. (3 hours!).. especially the armrests.
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M
Rating: 5 out of 5
Fast shipping!
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P
Rating: 5 out of 5
Fast delivery. Item as described and easy to assemble.
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T
Rating: 5 out of 5
Beautiful table
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T
Rating: 5 out of 5
I just saw that there was still a discount!! Can I take advantage of it?
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J
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
We thank MOBELLIA for their responsiveness following the problem encountered. Really very serious and professional. Again, a big thank you to MOBELLIA
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A
Rating: 5 out of 5
Fast delivery, quality products and easy to assemble. I recommend this brand without hesitation
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H
Rating: 5 out of 5
Magnificent - very comfortable and of very good quality
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B
Rating: 4 out of 5
Material delivered early with a scratch on a chair and warning of delivery on the same day
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L
Rating: 5 out of 5
Products that seem to be of quality, but especially top-notch customer service. Following an item damaged by the carrier and a defect on another item, the customer service was more than reactive, attentive, and very professional. The 2 new items were delivered the following week. Top company!
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H
Rating: 5 out of 5
Good quality. Fast delivery
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L
Rating: 5 out of 5
Very beautiful sofa, too bad the covers are so hard to put on
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B
Rating: 5 out of 5
super high quality product, top service
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H
Rating: 4 out of 5
Really a great table. The table was delivered without notice. Luckily we were home. 2 drill holes were not so ideal - we still managed to get the screws in. All in all, a very good and fast processing.
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F
Rating: 5 out of 5
Very beautiful product, delivery compliant and serious
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P
Rating: 5 out of 5
Reception planning respected, very well packaged, corresponds to what I expected. Everything is perfect on my side
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J
Rating: 4 out of 5
Everything is perfect
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C
Rating: 4 out of 5
High-end materials, serious delivery, very well packaged, just taking away one star because at this price it should be flawless, and I noted some welding aspects that are not necessarily great, knowing that I am a craftsman and someone very very demanding...
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I
Rating: 5 out of 5
Very satisfied with my order
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I
Rating: 5 out of 5
Very happy with my Elba garden lounge. I would recommend this seller without any problem. The after-sales service is also very good
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M
Rating: 2 out of 5
The color of the photo was not at all the real color. Difficult to get a return label, 3 emails and 2 phone calls.
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Response from Mobellia
Hello Monica,
We are sorry that the color of the product did not meet your expectations.
As soon as your request was received, our customer service took the necessary steps to provide you with the elements needed for the return of your order. It was then organized and processed quickly.
We hope that the solution provided has satisfied you despite this inconvenience.
Best regards,
The Mobellia team
We are sorry that the color of the product did not meet your expectations.
As soon as your request was received, our customer service took the necessary steps to provide you with the elements needed for the return of your order. It was then organized and processed quickly.
We hope that the solution provided has satisfied you despite this inconvenience.
Best regards,
The Mobellia team
M
Rating: 5 out of 5
I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.
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S
Rating: 5 out of 5
Very beautiful product
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P
Rating: 5 out of 5
Great durable product, the shelf is a bit delicate
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L
Rating: 5 out of 5
And again received a really great seating set. Fast delivery and truly top quality. Thank you very much
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A
Rating: 5 out of 5
Very satisfied with the ordered furniture.
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R
Rating: 5 out of 5
THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.
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N
Rating: 5 out of 5
The product is very good, pretty and practical. I love the bronze color.
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E
Rating: 5 out of 5
I am very satisfied with the product, very nice quality, and the delivery went well
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H
Rating: 5 out of 5
Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment
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J
Rating: 3 out of 5
Two deformations on the table (dents) discovered during the assembly of the table
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Response from Mobellia
Hello Jean Pierre,
We are sorry to learn that you noticed two dents on your table during assembly.
In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.
Our team will do what is necessary to provide you with a solution quickly.
Best regards,
The Mobellia team
We are sorry to learn that you noticed two dents on your table during assembly.
In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.
Our team will do what is necessary to provide you with a solution quickly.
Best regards,
The Mobellia team
B
Rating: 5 out of 5
Very efficient and speedy supply and delivery.
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