Customer reviews of Mobellia

9,0 /10

Based on 1 018 published reviews

5 812 80% 4 76 7% 3 29 3% 2 27 3% 1 74 7%

Summary of reviews

Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.

Reviews 2, 3, 4 and 5 stars

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Josiane D.

Published on 03/02/2023 à 22h47 following a purchase from 19/01/2023

Very good business exchange following a phone contact for an inquiry. Fast and compliant delivery. Very satisfied. Serious company. Careful packaging.

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luc L.

Published on 22/01/2023 à 15h28 following a purchase from 12/01/2023

Perfect. Nothing to report.

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Fanny R.

Published on 26/12/2022 à 11h31 following a purchase from 29/06/2022

I am delighted with my purchase. The lounge had a small defect but as soon as I contacted Mobellia's customer service, they handled the problem with great responsiveness.

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Estelle B.

Published on 19/12/2022 à 07h11 following a purchase from 08/12/2022

Perfect

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THIERRY T.

Published on 04/12/2022 à 12h45 following a purchase from 24/11/2022

Very satisfied with our delivery

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Patrice B.

Published on 29/11/2022 à 06h56 following a purchase from 18/11/2022

We can only congratulate this company for the quality of their products and their general skills (telephone reception, advice, delivery speed, etc.). In short, a top company that we will not fail to recommend to our loved ones.

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MICHEL R.

Published on 25/11/2022 à 15h51 following a purchase from 15/11/2022

We went to MOBELLIA to see a garden lounge, we received a very warm welcome. The product is of very good quality, the price is very attractive while remaining of good quality, the service is very responsive and attentive, I highly recommend this company.

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JEAN-CLUDE H.

Published on 27/10/2022 à 14h24 following a purchase from 17/10/2022

Problem with the IT of the Mobellia Company, I could not order from my PC and had to wait for the problem to be resolved. Then there was a misunderstanding regarding the VAT announcement.

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Response from Mobellia Published on 28/10/2022

Dear Sir,
As explained, it was not an IT problem with our website but your postal address was simply not recognized by our system. However, we took the necessary steps as quickly as possible, taking care to ask you about the urgency of your order.
As for the VAT, we are once again sorry that you did not know it is mandatory on this type of consumer goods. That being said, no surprise since it is already included in the entirety of our selling prices and detailed in our invoices.
Best regards,
The Mobellia team

Catherine M.

Published on 03/10/2022 à 16h39 following a purchase from 14/09/2022

Very good quality!!!

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Françoise K.

Published on 29/09/2022 à 09h53 following a purchase from 18/09/2022

Good quality meets my expectations.

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bernard G.

Published on 25/09/2022 à 21h01 following a purchase from 15/09/2022

Good order and delivery.

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STEPHANE D.

Published on 20/09/2022 à 14h50 following a purchase from 10/09/2022

Very fast delivery. Small issue with customer service regarding a missing part. Issue handled online with the site, waiting to receive this item, reason for 4 and not 5 stars.

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Virginie B.

Published on 20/09/2022 à 10h49 following a purchase from 09/09/2022

Very fast delivery. We are very happy with our living room. The image corresponds well to reality. I recommend.

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Roland G.

Published on 05/09/2022 à 19h19 following a purchase from 23/08/2022

very good on the order side, very bad on the delivery side

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Annie P.

Published on 04/09/2022 à 01h29 following a purchase from 24/08/2022

Very satisfied.

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MICHELE D.

Published on 28/08/2022 à 07h08 following a purchase from 17/08/2022

Very good website easy to use. Speed of reception I recommend

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Philippe L.

Published on 25/08/2022 à 12h46 following a purchase from 12/08/2022

GOOD, BUT... beautiful set table and 6 chairs but despite perfect packaging, 3 out of 6 chairs received had defects in the paint, one of the 3 chairs had no paint at all in one spot, and the table top had some scratches. Commercial gesture granted after negotiation; mixed review;

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Response from Mobellia Published on 12/06/2023

We are sincerely sorry that you were not completely satisfied with your purchase. We are constantly working to improve the quality of our products and ensure you the best possible experience.
We have actually found a solution together and we hope you are now fully enjoying your garden furniture.
Best regards,
The Mobellia team

Jean-Pierre D.

Published on 17/08/2022 à 18h14 following a purchase from 07/08/2022

Too bad the screws are not stainless steel and that the legs are a bit large.

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philippe B.

Published on 17/08/2022 à 08h00 following a purchase from 06/08/2022

Everything is respected and I want to specify that following an issue with the state of the product, the responsiveness and the proposed solutions were immediate. Thank you for your seriousness.

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Bruno B.

Published on 15/08/2022 à 13h27 following a purchase from 04/08/2022

super top

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Thierry G.

Published on 14/08/2022 à 12h17 following a purchase from 04/08/2022

Packages received on time. Well packaged. Conforming to the description on the site. Very good quality apparently. To see over time regarding the cushions, but very comfortable.

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Loic C.

Published on 13/08/2022 à 18h07 following a purchase from 03/08/2022

Package shipped and received in less than 5 days, garden table in good condition even if slightly more expensive than elsewhere but it was the only site that had it in stock. I recommend.

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Jean-Yves P.

Published on 12/08/2022 à 04h39 following a purchase from 01/08/2022

Products conforming, beautiful quality, comfortable, very fast delivery. Very good phone reception.

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Hélène F.

Published on 10/08/2022 à 13h59 following a purchase from 20/07/2022

Well-protected package, fast delivery. Small issue with screws resolved with good after-sales service.

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Mireille B.

Published on 07/08/2022 à 07h25 following a purchase from 27/07/2022

Delivered within 48 hours, very happy with my purchase.

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David L.

Published on 30/07/2022 à 12h01 following a purchase from 19/07/2022

I recommend Mobellia.

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claude G.

Published on 28/07/2022 à 17h52 following a purchase from 18/07/2022

For my second order of chairs, the delivery was free, delivery times were generally respected. Nice products!

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Anita D.

Published on 25/07/2022 à 10h18 following a purchase from 15/07/2022

What speed!! Well delivered and very happy with the garden furniture, it matches the photos as well as your description. Bravo

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Muriel S.

Published on 24/07/2022 à 08h22 following a purchase from 13/07/2022

Order received in three days. Quality product and easy to assemble. I recommend

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Louis W.

Published on 23/07/2022 à 09h14 following a purchase from 12/07/2022

If I only gave 3 stars out of five, it's because I thought the furniture was made in France while it comes from China according to the labels on the packaging. The Mobellia site specifies: < >

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Response from Mobellia Published on 12/08/2022

Dear Sir, Mobellia is a French company but has never claimed to manufacture its products only in Europe. Indeed, we seek expertise wherever it is found. We understand that you are satisfied with the products themselves. Best regards, the Mobellia team

Bernard A.

Published on 22/07/2022 à 09h40 following a purchase from 11/07/2022

ultra-fast delivery ordered Monday early afternoon received Wednesday morning. product compliant with the description

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Jean pierre B.

Published on 19/07/2022 à 08h30 following a purchase from 09/07/2022

The finishes are of poor quality. Badly placed labels. Very visible welds.

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Response from Mobellia Published on 12/08/2022

Dear Sir, we are sorry for the inconveniences you may have encountered. However, it should be noted that it is a label and welds. It is indeed possible, despite the strict controls carried out, that a label is not applied perfectly straight. However, we sent you a new table top to remedy this problem, and you thanked us for our efficiency. As for the finishes, these are welds that are hidden by the cushions and therefore do not affect the aesthetics of the product. We sincerely hope that you will now be satisfied and enjoy your garden furniture. Best regards, the Mobellia team

RAYMONDE E.

Published on 14/07/2022 à 06h00 following a purchase from 03/07/2022

Everything is compliant

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CEDRIC B.

Published on 09/07/2022 à 10h29 following a purchase from 27/06/2022

Garden furniture CALVI meets our expectations and the photos on the site. Between order validation and delivery: only 2 days! We are satisfied.

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dominique J.

Published on 08/07/2022 à 21h35 following a purchase from 28/06/2022

Table compliant, very beautiful quality

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VERONIQUE G.

Published on 06/07/2022 à 20h16 following a purchase from 26/06/2022

Compliant with the description. Fast delivery. A defect on the table: the Mobellia plate is glued crookedly.

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Henri A.

Published on 04/07/2022 à 18h04 following a purchase from 24/06/2022

Quality of the product (to be seen in use but the manufacturing seems impeccable) Professionalism during delivery

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Charlotte J.

Published on 28/06/2022 à 19h15 following a purchase from 12/06/2022

Very beautiful sofa, conforms to the photos and descriptions on the site. Ultra comfortable. Perfect delivery!

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Moniquej G.

Published on 27/06/2022 à 20h29 following a purchase from 17/06/2022

Very good contact with customer service and very satisfied with my purchase. I recommend

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Christelle K.

Published on 23/06/2022 à 10h43 following a purchase from 13/06/2022

Serious and responsive, I recommend the site

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