Customer reviews of Mobellia

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 1 033 published reviews

Summary of reviews

Mobellia consistently delivers on quality products and fast, reliable service. Customers highlight beautiful, well-packaged furniture and sturdy construction, with quick delivery and responsive, efficient customer support that resolves issues promptly. The shopping experience is praised for organized shipping, straightforward assembly, and thorough packaging that protects items during transit. Overall, buyers repeatedly note durable materials, thoughtful packaging, and dependable delivery that supports a positive, repeat-ready relationship with the store.

Reviews 2, 3, 4 and 5 stars

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Cedric D.
Rating: 4 out of 5
following a purchase from 25/06/2026
High-end materials, serious delivery, very well packaged, just taking away one star because at this price it should be flawless, and I noted some welding aspects that are not necessarily great, knowing that I am a craftsman and someone very very demanding...
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Isabelle E.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very satisfied with my order
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Isabelle B.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very happy with my Elba garden lounge. I would recommend this seller without any problem. The after-sales service is also very good
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Monica B.
Rating: 2 out of 5
following a purchase from 25/06/2026
The color of the photo was not at all the real color. Difficult to get a return label, 3 emails and 2 phone calls.
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Response from Mobellia
Hello Monica,

We are sorry that the color of the product did not meet your expectations.

As soon as your request was received, our customer service took the necessary steps to provide you with the elements needed for the return of your order. It was then organized and processed quickly.

We hope that the solution provided has satisfied you despite this inconvenience.

Best regards,
The Mobellia team
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Myriam D.
Rating: 5 out of 5
following a purchase from 24/06/2026
I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very beautiful product
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Paola P.
Rating: 5 out of 5
following a purchase from 23/06/2026
Great durable product, the shelf is a bit delicate
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Lars P.
Rating: 5 out of 5
following a purchase from 21/06/2026
And again received a really great seating set. Fast delivery and truly top quality. Thank you very much
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Alexandre Q.
Rating: 5 out of 5
following a purchase from 20/06/2026
Very satisfied with the ordered furniture.
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Rosario C.
Rating: 5 out of 5
following a purchase from 18/06/2026
THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 19/06/2026
The product is very good, pretty and practical. I love the bronze color.
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Elizabeth D.
Rating: 5 out of 5
following a purchase from 18/06/2026
I am very satisfied with the product, very nice quality, and the delivery went well
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Hans L.
Rating: 5 out of 5
following a purchase from 18/06/2026
Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment
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Jean Pierre S.
Rating: 3 out of 5
following a purchase from 18/06/2026
Two deformations on the table (dents) discovered during the assembly of the table
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Response from Mobellia
Hello Jean Pierre,

We are sorry to learn that you noticed two dents on your table during assembly.

In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.

Our team will do what is necessary to provide you with a solution quickly.

Best regards,

The Mobellia team
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Bitten P.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very efficient and speedy supply and delivery.
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Marie Noelle P.
Rating: 4 out of 5
following a purchase from 18/06/2026
Very good product, the cushion on the seat slips a bit. Otherwise very comfortable.
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Martine R.
Rating: 3 out of 5
following a purchase from 18/06/2026
Delivery on time but not at the foot of my building as announced. Parasol in good condition and in accordance with the information available on the site. Assembly and usage instructions are brief; no information, particularly on how to remove the fabric. Problem, the fabric of the parasol has two small holes which I fear will enlarge over time. I will contact customer service about this.
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Response from Mobellia
Hello Martine,

Thank you for taking the time to share your experience.

We are sorry to see that the fabric of your parasol has two small holes. We confirm that you have indeed contacted our after-sales service and that your request is being processed.

A new replacement fabric should be sent to you very soon to definitively resolve this issue.

We thank you for your patience and understanding, and we hope that you will be able to fully enjoy your parasol very soon.

Best regards,

The Mobellia team
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Judy G.
Rating: 5 out of 5
following a purchase from 18/06/2026
Fast delivery, good product that meets our expectations
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Jean-Louis S.
Rating: 4 out of 5
following a purchase from 17/06/2026
Beautiful products of good quality. Too bad, no delivery/assembly options upstairs like other furniture sites
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Michele L.
Rating: 3 out of 5
following a purchase from 15/06/2026
The garden furniture ordered was supposed to be delivered in 6 packages. I received three the day before yesterday, 2 yesterday, and for the 3rd which contains the Calvi 3-seater sofa, it is unknown... the delivery method is therefore a big problem!
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Response from Mobellia
Hello Michel,

We are sincerely sorry that your delivery did not go as we expect from our carrier. We apologize for this situation.

Regarding the last package containing the Calvi 3-seater sofa, a search is currently underway with our carrier to locate it. We hope to provide you with an answer very quickly.

If this package cannot ultimately be found, we would of course proceed with the shipment of a new sofa, so that your order is complete as soon as possible.

Thank you for your patience and understanding.

Best regards,

The Mobellia team
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Antoinette G.
Rating: 5 out of 5
following a purchase from 16/06/2026
The products are of quality. An impeccable and fast customer service, the staff as well. Thanks again to Léa and I hope to see you next time. Thank you
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Maricarmen R.
Rating: 3 out of 5
following a purchase from 13/06/2026
the cushions arrived unstitched
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Response from Mobellia
Hello Mari Carmen,

We are very sorry that the cushions arrived unstitched and we apologize for the inconvenience caused.

Please do not hesitate to contact our after-sales service to report any issues. Our team will be happy to review your case and offer you a solution as soon as possible.

Best regards,
The Mobellia team
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Sandrine W.
Rating: 2 out of 5
following a purchase from 13/06/2026
Delivery text at 6am for a delivery between 8am and 2pm the same day!
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Response from Mobellia
Hello Sandrine,

We apologize for this very short notice from the carrier. We completely understand that this may have been inconvenient.

However, we are pleased that our after-sales service was able to intervene quickly to find a solution to your delivery problem.

Thank you for your understanding and we hope you are fully enjoying your furniture.

Best regards,

The Mobellia team
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Caroline F.
Rating: 5 out of 5
following a purchase from 13/06/2026
Very good, very fast delivery. Quality furniture
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Andreas H.
Rating: 4 out of 5
following a purchase from 09/06/2026
It's a shame that the shipping only delivers to the edge of the property. Gene would pay more.
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Albert P.
Rating: 5 out of 5
following a purchase from 10/06/2026
AS IT IS ADVERTISED VERY CORRECTLY
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Joel F.
Rating: 5 out of 5
following a purchase from 11/06/2026
Perfect
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Nathalie E.
Rating: 5 out of 5
following a purchase from 12/06/2026
Beautiful quality.
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Emmanuel H.
Rating: 4 out of 5
following a purchase from 12/06/2026
Here is my Mobellia experience. I bought a Murano table 240x120 in May. I waited until June to open the box... and I discovered a huge impact. The company Mobellia accepted an exchange without any problem. A week later, I received the second table. This time I looked at the box before unloading. I noticed three holes, and through one of them... an impact on the top! I refused the table. I contacted Mobellia who accepted without any problem to send a third table! A week later I received the third table. I checked the box again... another hole through the box! The friendly and understanding delivery person agreed that I unpack the table! Yet another small impact on the top! Nevertheless, I accepted the table, tired of so many setbacks. Summary: beautiful table, impeccable customer service. But with too many intermediaries during deliveries, I would advise Mobellia to pack their tables much better.
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Cyril M.
Rating: 5 out of 5
following a purchase from 11/06/2026
I highly recommend. Professional, responsive service of great quality. Everything went perfectly from start to finish. Serious team, attentive and very efficient. Thank you for your professionalism!
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Martina C.
Rating: 5 out of 5
following a purchase from 30/05/2026
fast delivery, item as described, tracked delivery and responsive call center
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Martine G.
Rating: 5 out of 5
following a purchase from 08/06/2026
Superb garden lounge. The waiting times were long because the material was out of stock. Upon receipt, I reported a few small issues (different color, chairs compared to armchairs). Mobellia reacted immediately and replaced the defective material that I received two days later. Responsive service, I will not fail to advertise in my circle.
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Malcolm S.
Rating: 5 out of 5
following a purchase from 08/06/2026
Great furniture, speedy delivery, love it!
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Jean-Francois S.
Rating: 2 out of 5
following a purchase from 02/06/2026
Hello, this is not what I wanted. I received it too large. Thank you.
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Response from Mobellia
Hello Jean-François,

We are sorry that the covers do not meet your expectations.

To date, we have not received feedback from other customers indicating that the covers were too large. Furthermore, we have not found any message from you reporting this issue.

If you believe you have received an unsuitable product, we invite you to contact our after-sales service at [email protected], attaching photos of the cover installed on your furniture as well as your order number. We will then be able to verify the situation and provide you with an appropriate solution.

Best regards,

The Mobellia team
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Françoise K.
Rating: 5 out of 5
following a purchase from 06/06/2026
Very good. I already know this product because I have the table and the chairs. I'm waiting for the invoice that
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Katja R.
Rating: 5 out of 5
following a purchase from 06/06/2026
Stunning furniture, lightweight and easy to clean, perfect table. Super satisfied with the purchase.
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Reyes P.
Rating: 5 out of 5
following a purchase from 03/06/2026
The best after-sales service I have ever known. Extraordinary service.
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David B.
Rating: 5 out of 5
following a purchase from 04/06/2026
Just as ordered perfect and speedy delivery
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Veronique P.
Rating: 4 out of 5
following a purchase from 22/04/2026
Very aesthetic and comfortable living room. We will see in use regarding the durability of the cushions. Be careful, it takes two people to put on the cushion covers which are very fitted and difficult to put on. Kudos to the after-sales service, you were very responsive in sending us the 4 missing legs of one of the sofas. It's appreciated to have a person on the phone who addresses the problem immediately.
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Lysiane M.
Rating: 5 out of 5
following a purchase from 03/06/2026
The product is of much better quality than when I bought the Calvi set, both in terms of its cushions and covers. It's a shame I couldn't complete the totality because the replacement cushions for 7 seats no longer exist and no solution has been proposed.
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