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M
Rating: 5 out of 5
Super neat I recommend.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 2, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Product conforms to the order, beautiful quality Arrived in two days and very good protection of the table in the package
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Z
Rating: 5 out of 5
Very good quality
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Y
Rating: 5 out of 5
very good !
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M
Rating: 5 out of 5
Great product, delivered quickly!
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P
Rating: 5 out of 5
Good business, excellent catalog and they met the expected deadlines for delivery.
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C
Rating: 5 out of 5
Table, chairs and armchairs received as per the photos and our order. Fast delivery! We are very satisfied
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J
Rating: 5 out of 5
Great garden furniture
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R
Rating: 5 out of 5
I highly recommend Mobellia products, the customer service is excellent, Léa is very attentive to the needs of customers, we will not hesitate to order again.
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A
Rating: 5 out of 5
Effective, fast customer service, beautiful product.
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R
Rating: 4 out of 5
Hello, the high table has no foot adjustment for uneven floors and is unstable because there are no control bars for spacing between the legs, the rest is perfect
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T
Rating: 5 out of 5
everything fine
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P
Rating: 5 out of 5
Very responsive... thank you and well done
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H
Rating: 4 out of 5
The sofa is of very good quality and almost assembled except for the legs. Thank you.
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R
Rating: 5 out of 5
Very well finished table for the price! Very satisfied with the product.
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C
Rating: 5 out of 5
Hello to the entire MOBELLIA team, and especially to the person who answers us on the phone, I am completely satisfied with your expertise, your professionalism, and also the great quality of all your products, they are beautiful, their design is stunning, we never tire of watching them live with us in complete tranquility. Thank you so much, I am delighted with my order, and see you soon for the next one... Best regards.
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M
Rating: 5 out of 5
Everything is in accordance with the description! Seriousness and beauty guaranteed!
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N
Rating: 5 out of 5
Items meet expectations.
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L
Rating: 5 out of 5
Clear and well-explained site.
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M
Rating: 5 out of 5
Well received. Each item labeled to avoid mistakes.
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N
Rating: 5 out of 5
The furniture is ideal. The carrier not so much
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E
Rating: 5 out of 5
-
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L
Rating: 4 out of 5
Great site, even if as a Shopify developer some steps in the customer journey could be improved.
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E
Rating: 5 out of 5
Very nice lounge, great workmanship, super packed, easy assembly, covering the cushions is quite laborious, very high-quality materials! A highlight in our garden!
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D
Rating: 5 out of 5
Thank you for your seriousness, the order taking, respected delivery times, the quality of our Amalfi round table, which is very beautiful. Best regards, Daniel Jarnoux
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J
Rating: 4 out of 5
Very satisfied
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E
Rating: 5 out of 5
Fast delivery product in accordance with what we expected, and very efficient customer service for the replacement of a stained cover, we recommend!
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V
Rating: 5 out of 5
Bronze Murano table and matching armchairs ordered and delivered in two days. Very nice quality and beautiful color true to the description. Delighted with my purchase! I recommend.
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J
Rating: 5 out of 5
Very beautiful garden furniture. Very fast delivery
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P
Rating: 5 out of 5
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C
Rating: 5 out of 5
PERFECT
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X
Rating: 4 out of 5
had to call the carrier and Mobellia to better organize the delivery. Once this issue was resolved, everything went well (announcement of arrival, time slot, and physical delivery)
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D
Rating: 4 out of 5
Perfect... except for the average quality screws
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B
Rating: 3 out of 5
Beautiful table; BUT FACTORY DEFECT!!!; Some pre-drilled holes for fixing the reinforcement crossbar under the top are reversed compared to the insert nuts provided at each table leg. Replacement of this element requested from Mobellia customer service, remains unanswered to this day, despite a response; "we can offer you the replacement of the concerned parts if necessary, as part of our service commitment". Awaiting this "commitment" in order to resume my rating
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Response from Mobellia
Hello,
We sincerely thank you for your feedback and are truly sorry for the inconvenience encountered during the assembly of your table.
We fully understand your disappointment regarding this manufacturing defect and we apologize for this situation. After verification, our after-sales service has indeed taken your request into account quickly and the concerned elements have been dispatched to allow you to finalize your installation under the best conditions.
We remain entirely at your disposal to assist you if needed during the replacement, or for any other questions.
We hope that this solution will bring you complete satisfaction and thank you again for your patience and understanding.
Best regards,
The Mobellia team
We sincerely thank you for your feedback and are truly sorry for the inconvenience encountered during the assembly of your table.
We fully understand your disappointment regarding this manufacturing defect and we apologize for this situation. After verification, our after-sales service has indeed taken your request into account quickly and the concerned elements have been dispatched to allow you to finalize your installation under the best conditions.
We remain entirely at your disposal to assist you if needed during the replacement, or for any other questions.
We hope that this solution will bring you complete satisfaction and thank you again for your patience and understanding.
Best regards,
The Mobellia team
F
Rating: 5 out of 5
A small quality issue that was perfectly resolved! True professionals, serious and to be recommended without hesitation!
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K
Rating: 5 out of 5
4.5
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J
Rating: 5 out of 5
Good service and excellent product
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F
Rating: 5 out of 5
All good!
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M
Rating: 5 out of 5
Ok for me
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M
Rating: 5 out of 5
Hello, just received and not disappointed
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