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A
Rating: 5 out of 5
Quality living room, well packaged.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 2, 4 and 5 stars
Reset filtersK
Rating: 5 out of 5
The Three seater sofas are just great with the padded cushions and they look great in the garden. The Delivery gent was fantastic helped me move the sofas to the side of the house and off the road. Great service
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D
Rating: 5 out of 5
Perfect. Fast delivery. Easy assembly.
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A
Rating: 2 out of 5
The wrong colour corner unit was sent and the zippers on the cushion covers are not strong, one was delivered broken. Delivery was very poor - no communication from the carrier or prior notice of when it will arrive. The product itself is OK but I’m not sure it warrants the very high price. At present none of my issues have been resolved, which is concerning as I’m yet to hear back, so I cannot enjoy my furniture yet. Not a great experience so far I’m afraid
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Response from Mobellia
Dear Ashley,
Thank you for your feedback. We are sorry that your initial experience did not meet your expectations.
We would like to reassure you that all the issues you reported have now been resolved. The necessary actions were taken regarding the incorrect corner unit, the damaged cushion cover zipper, and the delivery-related concerns. We have worked to ensure that everything is now in order so that you can fully enjoy your furniture.
Customer satisfaction is very important to us, and we appreciate your patience while we addressed these matters. We hope that you are now satisfied with the outcome and can enjoy your new outdoor furniture for many years to come.
Kind regards,
The Mobellia Team
Thank you for your feedback. We are sorry that your initial experience did not meet your expectations.
We would like to reassure you that all the issues you reported have now been resolved. The necessary actions were taken regarding the incorrect corner unit, the damaged cushion cover zipper, and the delivery-related concerns. We have worked to ensure that everything is now in order so that you can fully enjoy your furniture.
Customer satisfaction is very important to us, and we appreciate your patience while we addressed these matters. We hope that you are now satisfied with the outcome and can enjoy your new outdoor furniture for many years to come.
Kind regards,
The Mobellia Team
S
Rating: 5 out of 5
Thank you to Mobellia for the professionalism of its customer service.
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F
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Order arrived well by a very serious carrier. Thank you
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Y
Rating: 5 out of 5
Excellent service. With very elegant outdoor furniture that is very well protected in its packaging and transport.
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M
Rating: 5 out of 5
Received quickly, no problem, compliant with the order
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J
Rating: 2 out of 5
I placed an order with mobellia 10 days ago, I’ve had an acknowledgment on day 2 but have not heard anything since, very disappointed!
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Response from Mobellia
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your concern regarding the lack of updates. Please be assured that we are currently checking the status of your order and will get back to you by email shortly with detailed information.
Thank you for your patience and understanding.
Kind regards,
Mobellia Team
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your concern regarding the lack of updates. Please be assured that we are currently checking the status of your order and will get back to you by email shortly with detailed information.
Thank you for your patience and understanding.
Kind regards,
Mobellia Team
A
Rating: 5 out of 5
Very fast delivery and super well packaged.
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G
Rating: 5 out of 5
Order and delivery compliant and deadlines respected
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V
Rating: 5 out of 5
Very good value for money Ultra-light chair as I wanted, very simple design as expected
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C
Rating: 5 out of 5
Very satisfied with my purchase, very good quality material and very good exchanges with the company
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J
Rating: 5 out of 5
Received quickly and efficiently
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M
Rating: 5 out of 5
Very fast delivery and also well packaged! The goods are as described. We haven't really sat on it much yet, but the quality of the furniture and the cushions is good
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S
Rating: 5 out of 5
Fast delivery and product that meets my expectations. Now we will see the duration.
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J
Rating: 5 out of 5
Very good surprise. Order shipped in 2 days, delivery on the minute, effective packaging and protections, quality products, simple installation, perfect final result and comfort, everything is excellent. Rare for a 100% internet experience. Thank you!
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C
Rating: 5 out of 5
Very fast delivery. Excellent quality. Very good value. Highly recommend.
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J
Rating: 4 out of 5
The table is exactly what I needed, it's a hassle that the delivery was at street level. Carrying it up the stairs was a bit heavy.
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F
Rating: 5 out of 5
Order placed, received 36h later! Splendid garden furniture!
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J
Rating: 5 out of 5
Package arrived swiftly. Very well wrapped up. Thank you!
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F
Rating: 5 out of 5
Very happy, respect for deadlines.
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M
Rating: 5 out of 5
Order received quickly, table easy to assemble and satisfied with the result
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M
Rating: 5 out of 5
Product of exceptional quality, impeccable packaging and protection, very fast shipping. I recommend this company and its products with my eyes closed. Thank you, I recommend
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A
Rating: 5 out of 5
I bought an extendable Amalfi garden table. The delivery went well. The product packaging was intact. Upon unpacking, I discovered a leg, although very well protected, with a big scratch. I immediately sent an email to Mobellia who was very responsive and they sent me a new leg. The sliding part for the extensions is really practical, comfortable for my small back and makes the table efficient in the sense that people no longer have a table leg between their legs. We'll see over time for the mechanical part. In any case, very satisfied with Mobellia's customer service and the product!
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H
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
I am delighted, it meets my expectations. Fast delivery. Very beautiful garden sofa.
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E
Rating: 5 out of 5
Serious and professional service. I recommend.
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E
Rating: 5 out of 5
very good
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I
Rating: 5 out of 5
Well done... good product
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G
Rating: 5 out of 5
Delivery and product quality are compliant and meet our expectations
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M
Rating: 5 out of 5
Super neat I recommend.
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L
Rating: 5 out of 5
Product conforms to the order, beautiful quality Arrived in two days and very good protection of the table in the package
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Z
Rating: 5 out of 5
Very good quality
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Y
Rating: 5 out of 5
very good !
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M
Rating: 5 out of 5
Great product, delivered quickly!
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P
Rating: 5 out of 5
Good business, excellent catalog and they met the expected deadlines for delivery.
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C
Rating: 5 out of 5
Table, chairs and armchairs received as per the photos and our order. Fast delivery! We are very satisfied
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J
Rating: 5 out of 5
Great garden furniture
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