Customer reviews of Mobellia

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews

Summary of reviews

Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.

Reviews 3, 4 and 5 stars

Reset filters
J
Jean-Louis S.
Rating: 4 out of 5
following a purchase from 17/06/2026
Beautiful products of good quality. Too bad, no delivery/assembly options upstairs like other furniture sites
Translated reviews
M
Michele L.
Rating: 3 out of 5
following a purchase from 15/06/2026
The garden furniture ordered was supposed to be delivered in 6 packages. I received three the day before yesterday, 2 yesterday, and for the 3rd which contains the Calvi 3-seater sofa, it is unknown... the delivery method is therefore a big problem!
Translated reviews
Response from Mobellia
Hello Michel,

We are sincerely sorry that your delivery did not go as we expect from our carrier. We apologize for this situation.

Regarding the last package containing the Calvi 3-seater sofa, a search is currently underway with our carrier to locate it. We hope to provide you with an answer very quickly.

If this package cannot ultimately be found, we would of course proceed with the shipment of a new sofa, so that your order is complete as soon as possible.

Thank you for your patience and understanding.

Best regards,

The Mobellia team
A
Antoinette G.
Rating: 5 out of 5
following a purchase from 16/06/2026
The products are of quality. An impeccable and fast customer service, the staff as well. Thanks again to Léa and I hope to see you next time. Thank you
Translated reviews
M
Maricarmen R.
Rating: 3 out of 5
following a purchase from 13/06/2026
the cushions arrived unstitched
Translated reviews
Response from Mobellia
Hello Mari Carmen,

We are very sorry that the cushions arrived unstitched and we apologize for the inconvenience caused.

Please do not hesitate to contact our after-sales service to report any issues. Our team will be happy to review your case and offer you a solution as soon as possible.

Best regards,
The Mobellia team
C
Caroline F.
Rating: 5 out of 5
following a purchase from 13/06/2026
Very good, very fast delivery. Quality furniture
Translated reviews
A
Andreas H.
Rating: 4 out of 5
following a purchase from 09/06/2026
It's a shame that the shipping only delivers to the edge of the property. Gene would pay more.
Translated reviews
A
albert P.
Rating: 5 out of 5
following a purchase from 10/06/2026
AS IT IS ADVERTISED VERY CORRECTLY
Translated reviews
J
Joel F.
Rating: 5 out of 5
following a purchase from 11/06/2026
Perfect
Translated reviews
N
Nathalie E.
Rating: 5 out of 5
following a purchase from 12/06/2026
Beautiful quality.
Translated reviews
E
Emmanuel H.
Rating: 4 out of 5
following a purchase from 12/06/2026
Here is my Mobellia experience. I bought a Murano table 240x120 in May. I waited until June to open the box... and I discovered a huge impact. The company Mobellia accepted an exchange without any problem. A week later, I received the second table. This time I looked at the box before unloading. I noticed three holes, and through one of them... an impact on the top! I refused the table. I contacted Mobellia who accepted without any problem to send a third table! A week later I received the third table. I checked the box again... another hole through the box! The friendly and understanding delivery person agreed that I unpack the table! Yet another small impact on the top! Nevertheless, I accepted the table, tired of so many setbacks. Summary: beautiful table, impeccable customer service. But with too many intermediaries during deliveries, I would advise Mobellia to pack their tables much better.
Translated reviews
C
Cyril M.
Rating: 5 out of 5
following a purchase from 11/06/2026
I highly recommend. Professional, responsive service of great quality. Everything went perfectly from start to finish. Serious team, attentive and very efficient. Thank you for your professionalism!
Translated reviews
M
Martina C.
Rating: 5 out of 5
following a purchase from 30/05/2026
fast delivery, item as described, tracked delivery and responsive call center
Translated reviews
M
Martine G.
Rating: 5 out of 5
following a purchase from 08/06/2026
Superb garden lounge. The waiting times were long because the material was out of stock. Upon receipt, I reported a few small issues (different color, chairs compared to armchairs). Mobellia reacted immediately and replaced the defective material that I received two days later. Responsive service, I will not fail to advertise in my circle.
Translated reviews
M
MALCOLM S.
Rating: 5 out of 5
following a purchase from 08/06/2026
Great furniture, speedy delivery, love it!
Translated reviews
F
Françoise K.
Rating: 5 out of 5
following a purchase from 06/06/2026
Very good. I already know this product because I have the table and the chairs. I'm waiting for the invoice that
Translated reviews
K
Katja R.
Rating: 5 out of 5
following a purchase from 06/06/2026
Stunning furniture, lightweight and easy to clean, perfect table. Super satisfied with the purchase.
Translated reviews
R
Reyes P.
Rating: 5 out of 5
following a purchase from 03/06/2026
The best after-sales service I have ever known. Extraordinary service.
Translated reviews
D
David B.
Rating: 5 out of 5
following a purchase from 04/06/2026
Just as ordered perfect and speedy delivery
Translated reviews
V
VERONIQUE P.
Rating: 4 out of 5
following a purchase from 22/04/2026
Very aesthetic and comfortable living room. We will see in use regarding the durability of the cushions. Be careful, it takes two people to put on the cushion covers which are very fitted and difficult to put on. Kudos to the after-sales service, you were very responsive in sending us the 4 missing legs of one of the sofas. It's appreciated to have a person on the phone who addresses the problem immediately.
Translated reviews
L
Lysiane M.
Rating: 5 out of 5
following a purchase from 03/06/2026
The product is of much better quality than when I bought the Calvi set, both in terms of its cushions and covers. It's a shame I couldn't complete the totality because the replacement cushions for 7 seats no longer exist and no solution has been proposed.
Translated reviews
M
Mrs M.
Rating: 5 out of 5
following a purchase from 02/06/2026
Very pleased with the overall experience from ordering, receiving and general enquiry from customer services. Goods were very well packed.
Translated reviews
D
denis P.
Rating: 5 out of 5
following a purchase from 30/05/2026
Fast delivery and top-notch customer service
Translated reviews
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 02/06/2026
Bornéo range products are very pleasant to use and a real customer service for a cushion size issue
Translated reviews
C
Catherine L.
Rating: 5 out of 5
following a purchase from 04/05/2026
Perfect
Translated reviews
G
Gerard V.
Rating: 5 out of 5
following a purchase from 01/06/2026
Happy with our purchase
Translated reviews
S
Sabine M.
Rating: 5 out of 5
following a purchase from 27/05/2026
Very nice quality, consistent with the photos on the site. Very fast shipping.
Translated reviews
L
Lawrence C.
Rating: 5 out of 5
following a purchase from 29/05/2026
Perfect
Translated reviews
T
Thibault D.
Rating: 5 out of 5
following a purchase from 20/05/2026
very satisfied with the table and the service
Translated reviews
C
corinne B.
Rating: 5 out of 5
following a purchase from 25/05/2026
Simple, quick.
Translated reviews
F
Francis B.
Rating: 5 out of 5
following a purchase from 28/05/2026
Very nice garden lounge
Translated reviews
E
Eliam I.
Rating: 5 out of 5
following a purchase from 26/05/2026
Everything perfect, packaging, shipping speed, quality…
Translated reviews
C
Cathy I.
Rating: 5 out of 5
following a purchase from 26/05/2026
We are delighted with our purchase. The chairs and cushions are great. Very nice product
Translated reviews
H
Helga B.
Rating: 5 out of 5
following a purchase from 23/05/2026
very good
Translated reviews
A
Angel C.
Rating: 5 out of 5
following a purchase from 17/05/2026
Good morning. I have received the order very well, I have only seen some very small dents in the aluminum. But they are there. The packages are very well protected. I also ordered the furniture covers two weeks ago and I have not received a response on when I will receive them. Can you give me more information? Regards
Translated reviews
S
Sabine S.
Rating: 5 out of 5
following a purchase from 25/05/2026
Perfect
Translated reviews
A
Agnes C.
Rating: 5 out of 5
following a purchase from 24/05/2026
Superb set. What we liked, the quality of the whole and the speed of delivery. Good company. Very happy
Translated reviews
F
Florence P.
Rating: 5 out of 5
following a purchase from 22/05/2026
Serious company, delivery times respected
Translated reviews
P
PERRET J.
Rating: 5 out of 5
following a purchase from 23/05/2026
Product conforms to our expectations
Translated reviews
C
Christine T.
Rating: 3 out of 5
following a purchase from 23/05/2026
Hello, the table I received is very nice when opening the package on the floor; however, at almost 100kg it was impossible for us to get it onto my terrace. The delivery person even had difficulty lowering the package without dropping it. So today, a week later, the package is still on the ground floor and I cannot use my table. I regret that this weight inconvenience was not prioritized because I would have bought a lighter model.
Translated reviews
Response from Mobellia
Hello,

Thank you for your feedback and we are delighted to hear that you like the table.

However, we completely understand your disappointment regarding the handling required to install it on your terrace. To help our customers in their choice, the weight of each product is indicated in the detailed specifications of our product sheets. In the case of your table, its weight is 60 kg, which gives it excellent stability and great durability over time.

We are nonetheless sorry if this information was not sufficiently visible at the time of your order. Your comment is valuable and helps us think about the best way to highlight the important characteristics of our products.

Our customer service remains at your disposal if we can provide you with assistance or advice to facilitate the installation of your table.

Best regards,

The Mobellia team
J
jean-michel R.
Rating: 5 out of 5
following a purchase from 23/05/2026
Table very well packaged, very heavy package with no handles to lift it
Translated reviews