Customer reviews of Moda di Andrea

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Sophie-Louise Z.

Rating: 2 out of 5

Published on 21/02/2025 à 13h41 following a purchase from 08/02/2025

I ordered the pink satin Iriza 85 louboutins as the price of them was very attractive. However once received I questioned their authenticity. I ordered the same shoes from Louboutins and upon inspection there were various things that were different such as the colour of the sole was lighter, the sole of the shoes looked like it was wrapped rather than the actual leather, the shoe box was different and the font of the writing was different compared to the original louboutins box. So I returned them. Ensure you all read the General Sales Terms and Conditions as you are charged for delivery and charged for return.

Response from Moda di Andrea Published on 22/02/2025

Dear Sophie-Louise,
All our products are brand new and authentic.
Our boutique has existed since 1982 in Paris, right next door to France's largest luxury boutique.
We work with direct brands and authorized distributors.
Your doubts about the article are unfounded and unreal.
We can answer you on every point easily.
We think you're disappointed about the delivery and return charges, and we can understand that, but they are well listed on our site.
We intend to improve our delivery policy to better satisfy our customers in the future.
Customer service

M

Misael A.

Rating: 4 out of 5

Published on 19/12/2024 à 15h38 following a purchase from 15/12/2024

Only 4 stars because I did not get a return slip. I need a size 42 and not 41 1/3

Translated reviews

Response from Moda di Andrea Published on 23/12/2024

Dear customer!
Thank you for your review!
We sent the return slip by email on December 20.
Unfortunately the 42 is not available, we will make the refund upon receipt.
Kind regards
Moda Team

A

Alfredo F.

Rating: 4 out of 5

Published on 15/12/2024 à 12h31 following a purchase from 11/12/2024

Fine

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Response from Moda di Andrea Published on 17/12/2024

Mr. Fazzalari,
Thank you for your comment!
Sincerely
Customer Service

Z

Zohra F.

Rating: 4 out of 5

Published on 05/12/2024 à 11h52 following a purchase from 30/11/2024

Satisfied. 5 stars

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Response from Moda di Andrea Published on 05/12/2024

Dear Zohra,
Thank you very much for your opinion.
See you soon!
Moda Team

J

Johny S.

Rating: 4 out of 5

Published on 03/12/2024 à 11h02 following a purchase from 29/11/2024

Great service

Response from Moda di Andrea Published on 04/12/2024

Dear Johny,
We deeply thank you for your feedback !
Hope to see you soon :)
Moda Team

J

Junior S.

Rating: 4 out of 5

Published on 25/07/2024 à 17h23 following a purchase from 20/07/2024

Good

Response from Moda di Andrea Published on 26/07/2024

Dear Junior,
Thank's for your feedback !
Hope to see you soon :)
Moda Team

F

Francesco B.

Rating: 2 out of 5

Published on 10/07/2024 à 10h42 following a purchase from 06/07/2024

I received a hoodie instead of a jacket as per the website description.

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Response from Moda di Andrea Published on 12/07/2024

Dear Francis,
We are ready to learn your ideas.
The market is poorly synchronized between product and product.
We are sorry.
Customer service
Andrea's Fashion

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alexandra J.

Rating: 2 out of 5

Published on 28/06/2024 à 10h11 following a purchase from 19/06/2024

delivery address error

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Response from Moda di Andrea Published on 08/07/2024

Mrs Alexandra,
Thank you for taking the time to leave us a review.
However, we don't quite understand this one. The package was sent to the address you filled in, and we haven't received any change request from you.
Sincerely
Customer Service

P

Pier M.

Rating: 2 out of 5

Published on 14/06/2024 à 15h50 following a purchase from 02/06/2024

I had ordered a short jean and it arrived long. I'm still waiting ... would like to have them before summer is over.

Translated reviews

Response from Moda di Andrea Published on 18/06/2024

Hello Dear Customer,
We apologize for the error, we have just sent you the corrected template.
Kind regards
Customer Support

O

Omar A.

Rating: 4 out of 5

Published on 11/04/2024 à 13h14 following a purchase from 06/04/2024

Perfect product fast delivery friendly staff 👌

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Response from Moda di Andrea Published on 12/04/2024

Thank you for your feedback!
See you soon :)
Moda Team

H

Helga L.

Rating: 4 out of 5

Published on 02/02/2024 à 21h47 following a purchase from 26/01/2024

Fast delivery.

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Response from Moda di Andrea Published on 06/02/2024

Dear Customer,
Thanks for your feedback.
See you soon !
Moda Team

F

Fallonne D.

Rating: 4 out of 5

Published on 03/01/2024 à 12h14 following a purchase from 28/12/2023

Good product

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Response from Moda di Andrea Published on 03/01/2024

Thanks for your comment!
See you soon!
Moda Team

I

Ilona R.

Rating: 4 out of 5

Published on 07/09/2023 à 11h05 following a purchase from 01/09/2023

Fast shipping and super shoes!

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Response from Moda di Andrea Published on 08/09/2023

Merci pour ton commentaire !
A bientôt !

A

Ann B.

Rating: 2 out of 5

Published on 03/08/2023 à 14h54 following a purchase from 30/07/2023

One item I bought I liked but the other one was different then the one I ordered. I am really disappointed it was a short sleeved shirt and not a long sleeved one.

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Response from Moda di Andrea Published on 08/08/2023

Thanks for your feedback.
We had a computer bag for the other reference that you ordered.
We already refunded you.
Regards

F

Farid T.

Rating: 4 out of 5

Published on 27/07/2023 à 15h09 following a purchase from 24/07/2023

Super

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Response from Moda di Andrea Published on 08/08/2023

Thanks for your comment!
See you soon!

K

Karima L.

Rating: 2 out of 5

Published on 27/07/2023 à 14h37 following a purchase from 24/07/2023

Did not receive any parcels despite the delivered status noted by dhl

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Response from Moda di Andrea Published on 08/08/2023

Dear Madam,
We are sorry to hear of your disappointment with your purchase.
DHL affirms with proofs of delivery notably the geolocation of the deliveryman at your address.
If you have any questions, please do not hesitate to contact us on 01 48 74 48 89.
Sincerely
Customer Service

A

Arturo A.

Rating: 4 out of 5

Published on 19/05/2023 à 19h00

Very good

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Response from Moda di Andrea Published on 20/05/2023

Merci pour vos commentaires !

A

Anastasiia T.

Rating: 4 out of 5

Published on 11/05/2023 à 09h58 following a purchase from 07/05/2023

The shipping was fast, but the brand handbag came with a stain on the front side. However the managers suggested to change the item or give discounts. Apologies accepted.

Response from Moda di Andrea Published on 11/05/2023

Thank you for taking the time to leave us your review.
The satisfaction of our customers is our priority.
We hope to have satisfied you.
See you soon.
Moda team.

J

Jack K.

Rating: 4 out of 5

Published on 04/05/2023 à 16h52 following a purchase from 29/04/2023

40

Response from Moda di Andrea Published on 10/05/2023

Thanks for your feedback !

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Wissem C.

Rating: 4 out of 5

Published on 01/05/2023 à 17h35 following a purchase from 28/04/2023

Very friendly! Very helpful! Thank you

Response from Moda di Andrea Published on 03/05/2023

Thanks for your feedback !
See you soon !

E

Elena O.

Rating: 4 out of 5

Published on 29/03/2023 à 19h32 following a purchase from 23/03/2023

I am satisfied with my purchase.But I did not receive additional parts to replace the heels and jewelry on the boots.

Response from Moda di Andrea Published on 30/03/2023

Thanks for your feedback.
If you need anything in the future , please let us know.
Best regards
Moda Team

V

Veerle B.

Rating: 4 out of 5

Published on 13/03/2023 à 21h05 following a purchase from 09/03/2023

Only problem has been that the notification concerning the delivery came in the evening just before the day of delivery. Then there is n time to arrange something

Translated reviews

Response from Moda di Andrea Published on 14/03/2023

Dear Veerle,
Thank you for your comment.
We try to offer the fastest delivery with DHL express.
From time to time, the delivery lacks some details for the appointment and we are sorry for that.
Best regards
Moda Team

R

Richard N.

Rating: 4 out of 5

Published on 16/02/2023 à 12h10

Top notch!!! 👍

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Response from Moda di Andrea Published on 16/02/2023

Merci pour vos commentaires !

S

Sanjeev H.

Rating: 4 out of 5

Published on 13/02/2023 à 09h24 following a purchase from 01/02/2023

5

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Julie K.

Rating: 2 out of 5

Published on 12/01/2023 à 20h19 following a purchase from 08/01/2023

I purchased a pair of Prada shoes. The delivery was fast, however, the pumps were scuffed and wirh dirt stains on them, and not very pleasant packed. They were clearly a display model (or a worn, returned pair), and on sale with a 50% discount. But still, I would expect to get a new pair of shoes or at least I would have liked to be “warned” that they had wear and tear.

Response from Moda di Andrea Published on 16/01/2023

Dear Madam,
We are deeply sorry for the problem.
In fact it was the last pair in stock , and it was the model exposed.
I confirm you that they are brand new but with the fact that it was the display model in store and they were tried , it resulted with marks and stains.
Please contact us if you would like a discount code in the future.
Regards
Moda Team

A

Aziz B.

Rating: 4 out of 5

Published on 07/12/2022 à 23h44 following a purchase from 04/12/2022

Cool

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Garfield M.

Rating: 2 out of 5

Published on 10/11/2022 à 11h24 following a purchase from 06/11/2022

Bad experience

Response from Moda di Andrea Published on 19/11/2022

Dear Sir,
We are sorry to learn of your disappointment.
We are still awaiting the return of the product to see what the problem was.
Best regards.
Customer Service

N

Nimon M.

Rating: 2 out of 5

Published on 09/09/2022 à 15h15 following a purchase from 05/09/2022

Got the wrong shirt. But really fast delivery.

M

Maria José C.

Rating: 4 out of 5

Published on 22/07/2022 à 14h13 following a purchase from 06/07/2022

The experience was grate …

Response from Moda di Andrea Published on 22/07/2022

Thanks for your feedback :)

L

Larraine B.

Rating: 4 out of 5

Published on 17/04/2022 à 07h22 following a purchase from 13/04/2022

Love them great quality

Response from Moda di Andrea Published on 18/04/2022

Thanks for your feedback :)
See you soon !

M

Merel V.

Rating: 4 out of 5

Published on 07/03/2022 à 14h04 following a purchase from 25/02/2022

Fast delivery

Response from Moda di Andrea Published on 07/03/2022

Thanks for your message :)

R

Roberta L.

Rating: 2 out of 5

Published on 07/03/2022 à 12h15 following a purchase from 26/02/2022

the shoes did not have the guarantee zip code

Response from Moda di Andrea Published on 07/03/2022

Dear Roberta,
We are sorry that you are not fully satisfied with your order.
We did not put the zip because it was broken and we had to throw it.
If you want to return your order, we remain at your disposal.
Best regards,
Moda Team

H

hulya Y.

Rating: 4 out of 5

Published on 11/01/2022 à 17h56 following a purchase from 30/12/2021

The best shop

Response from Moda di Andrea Published on 12/01/2022

We really appreciate your comment.
Hope to see you soon !

S

Samir T.

Rating: 4 out of 5

Published on 02/12/2021 à 12h12 following a purchase from 29/11/2021

I am very pleased with the service and the quality of the product. I recommend

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Y

Yuberca A.

Rating: 4 out of 5

Published on 19/11/2021 à 12h51 following a purchase from 16/11/2021

Love it

J

Jörg T.

Rating: 4 out of 5

Published on 30/05/2021 à 18h25 following a purchase from 26/05/2021

Good support with WhattsApp

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Ellen O.

Rating: 4 out of 5

Published on 30/05/2021 à 16h48 following a purchase from 27/05/2021

Superrask levering

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Modouhassan R.

Rating: 2 out of 5

Published on 09/05/2021 à 20h26 following a purchase from 06/05/2021

Not enough size info.

D

Dawid L.

Rating: 4 out of 5

Published on 02/05/2021 à 19h41 following a purchase from 29/04/2021

Shipping was great, came within 2,5 days after buying it with free shipping. Outer box was damaged and dirty but the inside packaging wasnt damagez, but a lille dirty as in dirt or oil or something like that.

J

Jamiu A.

Rating: 4 out of 5

Published on 22/04/2021 à 18h07 following a purchase from 18/04/2021

Fast delivery and good product. Excellent service