/10
★★★★★
based on 873 reviews published
★★★★★
based on 873 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I ordered the pink satin Iriza 85 louboutins as the price of them was very attractive. However once received I questioned their authenticity. I ordered the same shoes from Louboutins and upon inspection there were various things that were different such as the colour of the sole was lighter, the sole of the shoes looked like it was wrapped rather than the actual leather, the shoe box was different and the font of the writing was different compared to the original louboutins box. So I returned them. Ensure you all read the General Sales Terms and Conditions as you are charged for delivery and charged for return.
Sophie-louise Z.
purchased on 08/02/2025
Answer from Moda di Andrea
Dear Sophie-Louise,
All our products are brand new and authentic.
Our boutique has existed since 1982 in Paris, right next door to France's largest luxury boutique.
We work with direct brands and authorized distributors.
Your doubts about the article are unfounded and unreal.
We can answer you on every point easily.
We think you're disappointed about the delivery and return charges, and we can understand that, but they are well listed on our site.
We intend to improve our delivery policy to better satisfy our customers in the future.
Customer service
All our products are brand new and authentic.
Our boutique has existed since 1982 in Paris, right next door to France's largest luxury boutique.
We work with direct brands and authorized distributors.
Your doubts about the article are unfounded and unreal.
We can answer you on every point easily.
We think you're disappointed about the delivery and return charges, and we can understand that, but they are well listed on our site.
We intend to improve our delivery policy to better satisfy our customers in the future.
Customer service
3
/5
★★★☆☆
I had to pay toll, didnt know that.
Ali H.
purchased on 01/02/2025
Answer from Moda di Andrea
Dear Ali,
Thank you for your comment.
Sometimes DHL asks for random taxes, unfortunately this is not your responsibility.
Moda Team
Thank you for your comment.
Sometimes DHL asks for random taxes, unfortunately this is not your responsibility.
Moda Team
3
/5
★★★☆☆
I was very disappointed that two days after I placed mt order the shoes I purchased were put on a 20% off holiday sale. I feel I should be reimbursed the difference.
Errol N.
purchased on 12/12/2024
Answer from Moda di Andrea
Dear Errol,
Thank you for your feedback !
I invite you to check our website, if. you see something you like, please let us know by mail and we will give you a special code.
If you do not see anything , let us know as well and we will refund you the 10% difference.
Best regards
Moda Team
Thank you for your feedback !
I invite you to check our website, if. you see something you like, please let us know by mail and we will give you a special code.
If you do not see anything , let us know as well and we will refund you the 10% difference.
Best regards
Moda Team
3
/5
★★★☆☆
Product arrived very quickly (€15 postage!). Very good quality jacket, but the packaging is rather light for a high quality item (dirty jacket).
Bruno G.
purchased on 03/10/2024
Translated review
Answer from Moda di Andrea
Dear Bruno,
Thank you for taking the time to leave us a review.
We apologize if your product didn't arrive in perfect condition. We'll check your packaging on camera to understand better.
I invite you to come back to us if you wish to order again so that we can offer you a commercial gesture.
Moda Team
Thank you for taking the time to leave us a review.
We apologize if your product didn't arrive in perfect condition. We'll check your packaging on camera to understand better.
I invite you to come back to us if you wish to order again so that we can offer you a commercial gesture.
Moda Team
2
/5
★★☆☆☆
I received a hoodie instead of a jacket as per the website description.
Francesco B.
purchased on 06/07/2024
Translated review
Answer from Moda di Andrea
Dear Francis,
We are ready to learn your ideas.
The market is poorly synchronized between product and product.
We are sorry.
Customer service
Andrea's Fashion
We are ready to learn your ideas.
The market is poorly synchronized between product and product.
We are sorry.
Customer service
Andrea's Fashion
2
/5
★★☆☆☆
Delivery address error
Alexandra J.
purchased on 19/06/2024
Translated review
Answer from Moda di Andrea
Mrs Alexandra,
Thank you for taking the time to leave us a review.
However, we don't quite understand this one. The package was sent to the address you filled in, and we haven't received any change request from you.
Sincerely
Customer Service
Thank you for taking the time to leave us a review.
However, we don't quite understand this one. The package was sent to the address you filled in, and we haven't received any change request from you.
Sincerely
Customer Service
2
/5
★★☆☆☆
I had ordered a short jean and it arrived long. I'm still waiting ... would like to have them before summer is over.
Pier M.
purchased on 02/06/2024
Translated review
Answer from Moda di Andrea
Hello Dear Customer,
We apologize for the error, we have just sent you the corrected template.
Kind regards
Customer Support
We apologize for the error, we have just sent you the corrected template.
Kind regards
Customer Support
2
/5
★★☆☆☆
One item I bought I liked but the other one was different then the one I ordered. I am really disappointed it was a short sleeved shirt and not a long sleeved one.
Ann B.
purchased on 30/07/2023
Translated review
Answer from Moda di Andrea
Thanks for your feedback.
We had a computer bag for the other reference that you ordered.
We already refunded you.
Regards
We had a computer bag for the other reference that you ordered.
We already refunded you.
Regards
2
/5
★★☆☆☆
Did not receive any parcels despite the delivered status noted by dhl
Karima L.
purchased on 24/07/2023
Translated review
Answer from Moda di Andrea
Dear Madam,
We are sorry to hear of your disappointment with your purchase.
DHL affirms with proofs of delivery notably the geolocation of the deliveryman at your address.
If you have any questions, please do not hesitate to contact us on 01 48 74 48 89.
Sincerely
Customer Service
We are sorry to hear of your disappointment with your purchase.
DHL affirms with proofs of delivery notably the geolocation of the deliveryman at your address.
If you have any questions, please do not hesitate to contact us on 01 48 74 48 89.
Sincerely
Customer Service
3
/5
★★★☆☆
Quick
John K.
purchased on 03/06/2023
Answer from Moda di Andrea
Thanks for your feedback !
3
/5
★★★☆☆
Professional and fast
Mirko C.
purchased on 15/05/2023
Translated review
Answer from Moda di Andrea
Merci beaucoup !
A bientôt !
A bientôt !
3
/5
★★★☆☆
My shoe box was completely dominated and was repaired with scotch tape. The shoe itself is in good condition.
Eduard A.
purchased on 27/03/2023
Translated review
Answer from Moda di Andrea
Nous vous remercions pour votre commentaire.
Nous sommes désolés d'apprendre votre déception.
Certaines boîtes à chaussures sont endommagées pendant le transport et nous nous en excusons.
Cordialement
Équipe Moda
Nous sommes désolés d'apprendre votre déception.
Certaines boîtes à chaussures sont endommagées pendant le transport et nous nous en excusons.
Cordialement
Équipe Moda
2
/5
★★☆☆☆
I purchased a pair of Prada shoes. The delivery was fast, however, the pumps were scuffed and wirh dirt stains on them, and not very pleasant packed. They were clearly a display model (or a worn, returned pair), and on sale with a 50% discount. But still, I would expect to get a new pair of shoes or at least I would have liked to be “warned” that they had wear and tear.
Julie K.
purchased on 08/01/2023
Answer from Moda di Andrea
Dear Madam,
We are deeply sorry for the problem.
In fact it was the last pair in stock , and it was the model exposed.
I confirm you that they are brand new but with the fact that it was the display model in store and they were tried , it resulted with marks and stains.
Please contact us if you would like a discount code in the future.
Regards
Moda Team
We are deeply sorry for the problem.
In fact it was the last pair in stock , and it was the model exposed.
I confirm you that they are brand new but with the fact that it was the display model in store and they were tried , it resulted with marks and stains.
Please contact us if you would like a discount code in the future.
Regards
Moda Team
2
/5
★★☆☆☆
Bad experience
Garfield M.
purchased on 06/11/2022
Answer from Moda di Andrea
Dear Sir,
We are sorry to learn of your disappointment.
We are still awaiting the return of the product to see what the problem was.
Best regards.
Customer Service
We are sorry to learn of your disappointment.
We are still awaiting the return of the product to see what the problem was.
Best regards.
Customer Service
2
/5
★★☆☆☆
Got the wrong shirt. But really fast delivery.
Nimon M.
purchased on 05/09/2022
3
/5
★★★☆☆
Speed and efficiency
Garcia A.
purchased on 24/08/2022
Translated review
3
/5
★★★☆☆
Perfect !!!
Hagen O.
purchased on 23/03/2022
Translated review
3
/5
★★★☆☆
The shipment arrived a few days later . But they told me. Hence okay . The shoes look good except for a stain on the inside . By and large okay. But is definitely not repetitive
Valentina E.
purchased on 27/02/2022
2
/5
★★☆☆☆
The shoes did not have the guarantee zip code
Roberta L.
purchased on 26/02/2022
Answer from Moda di Andrea
Dear Roberta,
We are sorry that you are not fully satisfied with your order.
We did not put the zip because it was broken and we had to throw it.
If you want to return your order, we remain at your disposal.
Best regards,
Moda Team
We are sorry that you are not fully satisfied with your order.
We did not put the zip because it was broken and we had to throw it.
If you want to return your order, we remain at your disposal.
Best regards,
Moda Team
2
/5
★★☆☆☆
Not enough size info.
Modouhassan R.
purchased on 06/05/2021
2
/5
★★☆☆☆
Ref No:79257 Dear MODA DI ANDREA the shoe you sent me it has brown stains next time you have to check the items before sending it to the customers thanks Cherier
Abdelghani C.
purchased on 03/02/2021
Translated review
3
/5
★★★☆☆
Olivier C.
Translated review