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V
Rating: 2 out of 5
One of the Tot'hema ampule was broken
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 1 and 2 stars
Reset filtersB
Rating: 1 out of 5
I did not receive my order. It was being delivered by Chronopost. These meds are essential for my skin cancer prevention. I'm very disappointed and now have to get a new supplier and have run out of my Nicobion 500.
M
Rating: 1 out of 5
When I order stuff to Germany, shipping is not free.
C
Rating: 1 out of 5
Es ist nicht das angekommen was ich bestellt habe.
M
Rating: 2 out of 5
I didn’t receive my full order.
J
Rating: 1 out of 5
I received 2 packages of. Doxylamine of which one is only to be used until may 2025. That is a bit short period. I only use it about once a week.
M
Rating: 1 out of 5
Needed Cyteal not septeal
D
Rating: 1 out of 5
Always have problem with delivery. Chasing it for weeks.
M
Rating: 1 out of 5
hi i received yesterday the products but the expiriring date is less than a year..very disapointing...
K
Rating: 1 out of 5
Quick delivery
W
Rating: 1 out of 5
Les chaussettes de compression semblent plus fines et moins chères, bien qu'elles soient plus chères. Vos frais de livraison ont triplé en 2 ans. Dégoûtant à tous points de vue. Saleté de salauds. The compression socks look thinner and cheaper, though they are more expensive. Your shipping rates have tripled in 2 years. Disgusting on all counts. Greedy bastards.
M
Rating: 2 out of 5
I have not received my medicines for more than 6 weeks.I have paid even the delivery to UK. They said i declined and refused my medecines and therefore they returned them back to France. I have been in the house all the time and no one came to deliver the medicines
M
Rating: 1 out of 5
Never received my order
M
Rating: 1 out of 5
I didn’t receive the package!
F
Rating: 1 out of 5
Very good service. I was up dated at every step. Received the delivery within given date. Thank you
R
Rating: 1 out of 5
Die komplette Abwicklung meiner Bestellung lief vollkommen problemlos ab und werde definitiv weitere Aufträge erteilen
C
Rating: 1 out of 5
Very efficient
C
Rating: 1 out of 5
I still have NOT received my parcel. I ordered it 4 weeks ago.
J
Rating: 1 out of 5
All good. Quick delivery, order complete.
D
Rating: 2 out of 5
Excellent.... very happy.
M
Rating: 1 out of 5
I never got them and want to cancel my order
S
Rating: 1 out of 5
Product shortage
Translated reviews
A
Rating: 1 out of 5
Very Bad Services. I Ordered Two Flector Gel Tubes. But I didn’t get my order after passing two weeks. I Spent almost £24 for my order but I get it back Refund Just £7. Very Disappointed
K
Rating: 1 out of 5
ok
D
Rating: 1 out of 5
I did not receive my order
Z
Rating: 1 out of 5
Ich habe keine Produkt ehrhalten , und Sie wollen mir nicht zurück schicken . Ich empfehle nicht mehr weiter , auch in mein Tiktok Kanal
S
Rating: 1 out of 5
Die Lieferung mit der Firma DPD ist einfach ein Albtraum, eine Lüge dieser Firma, keine Lieferung. Das ist der einzige Grund, warum ich nichts mehr bestellen möchte.
N
Rating: 1 out of 5
Package has not been delivered yet
A
Rating: 2 out of 5
Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.
A
Rating: 2 out of 5
Still not received my parcel. They tried to help but still no delivery
C
Rating: 2 out of 5
I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.
F
Rating: 2 out of 5
When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.
Translated reviews
Response from Mon coin santé
Hello François, thank you for your review of our Mon Coin Santé website. We are sincerely sorry for the confusion regarding shipping costs, but it is clearly stated in our terms and conditions of sale that delivery is offered for orders over €69 (incl. VAT) to a relay point and not to your home address. We have taken note of your comment and will do our utmost to clarify this information before finalizing the order. We hope you will continue to trust us for your future purchases. Sincerely, the Mon Coin Santé team.
A
Rating: 1 out of 5
I have made repeated attempts to talk with customer service about their international shipping and the difficulties I'm having with DHL. No one has replied to me.
G
Rating: 1 out of 5
It is stuck in Customs for some reason. I have ordered these same items before and had no problems or told I would need to do something else to order these products.
A
Rating: 2 out of 5
You have presented an unavailable product that misleads the consumer
Translated reviews
Response from Mon coin santé
Hello Alain, thank you for sharing your review of Mon coin santé. We are sorry that you have encountered difficulties with an unavailable product. We do our best to always offer quality products to our customers, but sometimes unforeseen situations can arise. We take e
A
Rating: 1 out of 5
I have repeatedly sent inquiries to their customer service department with no response. The shipping costs twice as much as the product. I have requested that my multiple items be combined.
R
Rating: 1 out of 5
You sent me 5 of Biogaran Conseil – Magnesium/Vitamin B6 (48mg/5mg) Film-Coated Tablets – Pack of 50 , All Expires on 10 / 24 . no good at least one or 2 years expiration date for the product not 7 months . At least communicate the problem with the customer . If I new this short expiry date I would not have ordered , I can only finish 2 or three boxes all the rest in the in the trash waist of money . Not satisfied with the product at all. On the other hand the Ibufetum – Ibuprofen (5%) Gel for Twists and Sprains – 60g Tube is super prefect expiration date 06 / 26 Five stars .
Y
Rating: 1 out of 5
I didn't receive my order and I wrote to them to know about my order and they didn't answer
L
Rating: 1 out of 5
Pills very effective
B
Rating: 1 out of 5
Everything was ok, I received it rather quick