Customer reviews of Mon coin santé

Good and on time, very satisfied

The shipment has not arrived.

Very good service

On your website it says 3 days is an estimate time to receive the product bought from you, but my products didn't even move from the 4th of January.\nI bought sneakers from Japan and they arrived before your parcel that is around 1k kilometer far from where i am from.\nThe problem i am travleing on 15th January, i don't need what i bought from you anymore if i cannot have it before that.\nVery bad experience and slow service, will never buy from you again, no thanks you

big dhl delay of 1 week, products might not be good.\nwe have an account with dhl, delays on all shipments from early december\ni suggest to get refund by dhl when shipments are very late

I have repeatedly asked to speak with someone from your customer service department. The medicine that I am ordering is for my child with a rare terminal illness. I'm having difficulty with DHL service which could be addressed at your end. \nJe parle français.

BUENOS DÍAS, LLEVO AÑOS COMO CLIENTE Y NUNCA HE TENIDO PROBLEMAS CON LOS ENVIOS QUE ME HAN ENVIADOS SIEMPRE A MI DIRECCION QUE SIGUE SIENDO LA MISMA, PERO EL PEDIDO ULTIMO QUE HE HECHO TODAVIA NO LO HE RECIBIDO, POR LO QUE ESTOY DIGUSTADA CON LA GESTION. \nDetalle de todos los pasos\nFechas Pasos\nMartes, 7 de noviembre\nSu paquete no pudo ser entregado debido a un problema de dirección. Será devuelto al remitente.\nMartes, 7 de noviembre\nSu paquete se encuentra en el lugar de entrega que sirve a su dirección. Lo preparamos para la entrega.\nLunes, 6 de noviembre\nSu paquete continuará viajando a su territorio de destino.\nSábado 4 de noviembre\nSu paquete está en tránsito en nuestras plataformas logísticas.\nViernes, 3 de noviembre\nSu paquete ha sido entregado en una oficina de correos.\nViernes, 3 de noviembre\n¡Su Colissimo pronto nos será confiado! Está siendo preparado por su remitente.

We have not yet received our package.\nAlice Dorsey

I ordered isn't coming I asked them to they are have bad customer service they didn't like to speak with you everyone you have to be careful i send email to refund my money back they are refusing they block me as well be careful they are scam people

Die Lieferung wurde schnell angekündigt. Aber die Auslieferung konnte nicht ausgeführt werden, da angeblich die Adresse keine Hausnummer enthält. Ich sollte dann für die Nachlieferung *** überweisen. Wie sich herausstellte, war dies eine Finte. Man wollte nur an meine Kontodaten kommen. Als der Bote gemerkt hat, dass er nicht zum Ziel kam Wurde das Päckchen doch geliefert mit einer fadenscheinigen Entschuldigung. Denn die Adresse war korrekt und enthält auch die richtige Hausnummer. Ich frage mich nun, ob sie den richtigen Lieferanten gewählt haben in Klammern DHL?

Unfortunately I have not received my pursennide order order ID BUQSPSHNG. Thank you for explaining the reason for the delay. I hope the technical problem will be solved in the near future. \n***

Hello,\nI ordered septivon, but more than half of the packages were opened and the seal was broken! Which explanation do you have? \nThank you

Negative - My order was modified without consulting me and I had no opportunity to cancel or amend my order before the remaining part of my order was shipped. The shipping cost to Australia with DHL for the part order was the same as the shipping cost paid when I placed my my total order and is expensive, so I was very upset about not being consulted and given an opportunity to revise my order. Moreover, the reason given for part of my order being cancelled was that I had ordered pressurised cans - this was not correct; the items I ordered were pump action sprays and not aerosols; this shows bad classification of your products and no clear warnings for items you will refuse to ship.Positive - Otherwise I found the website easy to use and the delivery was fast.

The order never arrived

I ordered infant milk for delivery to the USA and once I arrived in the country I was informed that delivery was forbidden in the USA. I would have liked your site to check which products are allowed to be delivered before offering them. I've had to pay for *** of deliveries for nothing.

Hi ***I purchased melatonin from you on 9/1 and the package still hasn't arrived.So in the tracking it seems that it was sent from France, but it didn't reach me and 10 days have already passed.I was promised it would arrive in 3 days.This is particularly urgent for me.

My order was marked as delivered but was never delivered. I have contacted this company for help and/or a refund and haven't heard anything back. Very poor service!

The product delivered is not exactly as displayed and ordered: flavonoids instead of purified flavonoid fraction.

I ordered from the USA and my order went back to the sender. DHL didn't deliver, "my health corner" couldn't provide me with an invoice in English. I don't know why it didn't work. I hope to get a refund.

***\I never received my order. I'm still waiting for my delivery of 2 boxes of Guronsan. I've already sent an email to your customer service department....but nothing so far. On the tracking ...it says that it was delivered on the 1st of August....But nothing at all...I'm really disappointed....\nI'm counting on you to do everything you can so that I can receive what I paid for....\nThank you for taking the time to solve this problem as soon as possible.

Message sent to *** on July 14, 2022 at 4:24 pm: \nREF:***\nHello,\nThe expiry date of the 2 Stick Correcteur Jaune Avène Couvrance, 3.5 G is borderline (November 2022). I bought the same product in another store in May 2022 with an expiration date of June 2023. I wanted to express my dissatisfaction.

I never received the product I ordered and my email to customer service went unanswered!

Items shipped only in part, but payment taken in full. The remainder of the items are awaiting shipment at a later date neither confirmed nor specified without giving the customer the choice to cancel these items and a refund of said items. This is bizarre as it is possible in other online pharmacies.

I'm not satisfied, this is the second time my order has been blocked by DHL, I've had to pay customs fees twice and I still haven't received my package.

delivery was later than promised. I booked delivery 24-48 h...but received good a week later.

I can not apply my voucher to buy anything. \n the website contains many products and I wish they add more special products such as premature baby goods and cleft palate babies.

Dear Mrs Champion,I have a problem: on 24/05/2021 I ordered 12 boxes of Tanganil GÉ 500mg, as always. Your Aurelie sent me 11 Tanganil pro, because the others were no longer available in your pharmacy. Next time, she promised to send me 4 more - like a good one. I recommended 01/07/2021, but only got the 12 T. GÉ 500mg, not the 4bons. (Did we forget them?)\nThe other times I was always satisfied with your service.\nThank you- ***

The site has lost all my order history, so I no longer appear as a customer, my points are gone. It's very difficult to navigate the site, it's very slow, which wasn't the case before. I tried for over a week before I was able to place my order. As for shipping, nothing to report, always a great service, well packaged and fast!

Order delivered incompletely, moncoinsante does not refund the item that was not sent even though I have proof that the item was missing. Unbearable customer service

I haven't received my order.

We let you order an item that no longer exists and is no longer made. Don't forget to update your website

Delivery from another brand of a product *** less expensive than the one ordered and paid for. Today, I discovered that it was "sold out" on the website. The day after delivery, I had asked by e-mail for the procedure to follow for the return of the product delivered but not ordered. No reply other than a refund to my bank account of the difference between the two products! Not only was my request not processed correctly, but I had to do some research to find out why my account had been credited with *** euros... So I'll repeat my request: how can I return the replacement product and receive a full refund" for the "sold out" product.

I ordered 2 bottles and only received one.

no problems.well organized

I am not satisfied because I did not receive my order.

i have made an order and put a U.K address however your replied that i didn't select a country. even though when i go tony account i can see that the U.K address is selected

Out of 3 pairs of compression socks ordered:\n-2 pairs are no longer sold (A phone call warned me of this and I opted for an equivalent proposal)\n-the 3rd pair ordered in "ash grey surfine"\nwas delivered in "fine black"\nIn conclusion, even if the interlocutor was nice on the phone, I find that it's "a little too much"\nCordially

I'm not happy at all. On checking and rechecking the contents of the delivery, I realize that 2 homeopathic tubes are missing. In fact, SECALE CORNUTUM 9CH and PHOSPHORUS 9CH, ordered, paid for and invoiced in 2 copies, were only delivered to me in 1 copy of each. \nThis notice is valid as a claim and request for compensation.\nINVOICE ***COMAND *** DU 6 NOV 2018

I didn't get all the products I ordered, just a handwritten apology note in the package. This is not correct

NUL Nul er NUL.\n.Delays far too long and *** compared to what is announced when ordering. What's more, you're acting in bad faith. You don't deserve any more work from me! It would be better if my opinion was posted, but that would surprise me. You should probably only post what's in your favor!