Mon coin santé consistently delivers fast and reliable delivery across multiple regions, with customers noting quick despatch, prompt arrival, and smooth, clockwork checkout experiences. The store’s product quality and range are highlighted by mentions of good or great products arriving quickly and being well packed, with customers often feeling satisfied and pleased to have found trusted, long-standing vendors. Customer service is repeatedly praised for responsiveness and helpfulness, including quick replies and precise delivery information that resolves issues efficiently. The overall experience is described as easy to use, convenient, and dependable, with many customers expressing repeated loyalty and willingness to order again.
I had asked for a shipment WITHOUT FOLLOW-UP ...by the POste !! ...And this was not respected : With Follow-up ....donc Avis de passage , et dplmt à la POste .....!! For 30 years, pharmacies have been preparing my orders by Tel , before picking them up .... So, I haven't found any advantage. \nIn the building, the letter carriers have access to the B A L , and drop the orders in. That's what I wanted ..... I'm very disappointed!
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Response from Mon coin santé
Hello, we have a policy based on quality of service and do not offer untracked shipping on our site. You have therefore not been able to choose this type of shipment. \Best regards, The MonCoinSanté team
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Acheteur Vérifié
Rating: 2 out of 5
Order placed on a Friday afternoon and received the following Friday. !!!!!! Delivery time much too long.
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Response from Mon coin santé
You ordered on Friday evening, we shipped the package on Monday since the Post Office does not ship on weekends. The Post Office has delivered late and we are sorry. \Thank you for your feedback.
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Acheteur Vérifié
Rating: 2 out of 5
Far too long: 8 days between order and delivery! (excluding weekends, of course...)
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Response from Mon coin santé
Thank you for your order and testimonial. You're right, it's taking far too long. We shipped your order on time and the Post Office took more than 5 days to deliver! We remain at your disposal.
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Acheteur Vérifié
Rating: 2 out of 5
Hello,I placed my order on November 10, 9 days ago. To date, I have received neither merchandise nor any information emails concerning the progress of my order. On the other hand, I've received lots of advertising mails, including the 1st one for a Durex ad! Super! icing on the cake, my credit card is debited ... \ndonc yes I confirm; this site is mediocre and as soon as I have a little time I'll look into the problem legally because I do not like being scammed. cordially
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Acheteur Vérifié
Rating: 1 out of 5
My order was placed on June 30th and I still haven't received anything!
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Response from Mon coin santé
Thank you for your order placed on the online pharmacy MonCoinSanté. An error occurred in our service and we did not see the payment of this one. We will send your package tomorrow.
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Acheteur Vérifié
Rating: 1 out of 5
as far as delivery is concerned, I'm satisfied, but what matters to me is effectiveness, and for the moment I'm just starting the treatment so I can't say anything yet about the quality and promised results of the product I've just bought...
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Acheteur Vérifié
Rating: 1 out of 5
This MAY 22, 2013, I still have not received your shipment,,,???!!!\nThank you for calling me back please.
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Response from Mon coin santé
Thank you for your email. We have just called you. Indeed, the follow-up of the Post Office shows that your parcel is late and arrived in your department on the 23/05. You should receive it very soon.\nWe remain at your disposal.\nDenis \nMonCoinSanté
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Acheteur Vérifié
Rating: 2 out of 5
It's been almost a month since I bought this product and there's still no improvement.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, your prices are correct, nevertheless I am still waiting for my products.\nEn effet, je suis toujours en attente de réception de mon colis avec le numéro de suivi 6H00538751481\ncommande N°300012921.!!!!!
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Response from Mon coin santé
Hello Sir,\nYes indeed following your call we are waiting for the Post Office to know if they found your package.\nWe remain at your disposal.\nDenis Louvegnies
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Acheteur Vérifié
Rating: 1 out of 5
the deliveryman doesn't even ring for delivery, leaving a delivery notice, and my post office was closed for the next day. it's annoying!!!
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Response from Mon coin santé
Thank you for ordering from MonCoinSanté. Indeed we understand that you are disappointed with the services of the post office. We are considering an alternative to the Post Office and leaving the choice of carrier to our customers.\nWe thank you for your testimonial and remain at your disposal.\nBien cordialement,\nDenis Louvegnies
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