Customer reviews of Mon coin santé

Previously, it was necessary to spend 50 euros to get free shipping and the order would arrive at home; now it's 70 euros and we still have to go out to get our order.

The shipment arrives fast, but the receipt send to the international courier doesn't separate shipping cost from product cost and therefore cause a custom payment and delay release from the local customs

The product is fine, but your shipping company UPS is terrible! They charged me unjustified ransom for releasing the package! Please never use them again!

Malheureusement, cette pharmacie n'utilise plus de transporteurs fiables. Veuillez reprendre les expéditions internationales vers le Royaume-Uni.

I am not getting you a bad review The package was supposed to be delivered December 23. But it came today December 29. I am not happy with FedEx. Much happier with DHL which you used before.

I have loved the service and ease of buying from Mon coin sante’ UNTIL my purchase in November 2025. I made my purchase and paid for DHL delivery as always. Two days later I receive an email from DHL that I have to pay over $100 USD for tariff or my shipment would be returned. I am aware that there are new tariffs in the USA, but a responsible seller would do one of two things before allowing a purchase, in my opinion. First, post a notice that there tariffs on all applicable products , or second, offer me (the customer) a refund if we don’t want to pay the tariff. Being blindsided after the purchase is unacceptable and ethically questionable. Totally passive aggressive behavior to salvage one extra sale is unconscionable.

Excellent

very unhappy with the order. Before making the order, I sent an email and asked about the shipping but waited for days and there was no reply. Then, days after the shipment, received a notification from DHL Express that I needed to pay extra $21 of customs duty! In the end, I paid $61 in total and the product itself only cost $6. Unbelievable

My eye drops had a shorter expiry date than I wanted. Otherwise, it was fine.

I was not informed about the progres of the shipping

The product arrived relatively fast, which was good. The bad thing is that you should have warned me about the extra shipping cost, which was a lot! Anyway, all in all, I may order from you again in the future.

The 2 boxes of Prostaphane I ordered were stuck together and the labels tore off when the boxes were separated.

It took one week to arrive

I would like to order two or three of the same, But the function didnt work.

God

The service of ‘Mon coin santé’ is perfect, but the transport with Chonopost (France) is very bad, in Spain they give the transport to SEUR which is one of the worst companies they could choose, a thermolabile product has taken more than a week to arrive.

One of the Tot'hema ampule was broken

Perfect

5 stars

I didn’t receive my full order.

Good. Sad that the transport costs three times more then the medicine.

Excellent service. Fast and reliable, I recommend mon coin santé.

I have not received my medicines for more than 6 weeks.I have paid even the delivery to UK. They said i declined and refused my medecines and therefore they returned them back to France. I have been in the house all the time and no one came to deliver the medicines

I have received the Shipment in a timely manner, but inside the Prostaphane package, one pill is obviously leaking - I am unsure if the whole package was not kept in a suitable condition (temperature, humidity) and if the efficacy is compromised. Can you please get back to me regarding this issue ([email protected]) Thank you.

Product is great but DHL delivery was dreadful. It took 4 tries to have it delivered (unsuccessful and frustrating) and phone call with a real person to get your product to a place where I could pick it up.

Excellent.... very happy.

It took too Long to deliver the product considering the cost i have paid for it to be delivered. consider also using companies which Can deliver in the evening to avoid people having to go fetch their stuff at the post Office because PostNord only deliver during the day when everyone is at Work .

Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.

Still not received my parcel. They tried to help but still no delivery

I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.

When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.

Two Stodaline ordered. 1 was smashed up.

The product is very good, but the receivement was bad.

You have presented an unavailable product that misleads the consumer

Great turn around time from France to the U.S. but expensive shipping . I wish they would let you order more at time which then would save on shipping!

The service is good

Long last shipment and no response about asking about order status.

The letter carrier deliberately delayed delivery until Monday, even though I was at home on Saturday, because he was in a hurry! And it's not the 1st time the Post Office has done this. Choose another more reliable carrier. RAS for the contents of the parcel itself

Good and on time, very satisfied

Ordered and received 3 Atepadene boxes. Validity reduced to June 2024 much too short...5 months.